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      • 구순열과 구개열환자의 특성에 관한 분석

        나후자,양은진,김선,김수일,김원식 충남대학교 의과대학 지역사회의학연구소 1997 충남의대잡지 Vol.24 No.2

        The cleft lip and cleft palate has relatively high incidence among congenital anomalies. The etiological factors of these anomalies have been studied widely, but they are not yet understood perfectly. So, the authors reviewed and analyzed retrospectively 505 cases of cleft lip and cleft palate patients who were treated at the Chungnam Uiversity Hospital during the past 12 years from January 1985 to December 1996 for evaluation of etiological factors of cleft lip and palate, and the results were as follows : 1. The male was affected 1.6 times more frequently in cleft lip with palate, but the female was affected 1.8 time more frequently in cleft palate alone. 2. The incomplete cleft lip was 1.7 times higher than complete type and the ratio of left, right and bilateral was 2.1 : 1 : 0.3, and complete cleft lip with palate was 4 times higher than incomplete type and the ratio of left, right and bilateral was 1.2 : 1 : 0.9. 3. The incomplete cleft palate was 6.6 times higher than complete cleft palate. 4. There was positive family history in 11.8% of all the patients. 5. There was combined congenital anomalies with cleft lip and palate in 18.8% of all patients, and the most frequently involved anomaly was the ear anomaly. 6. U.R.I was the most frequently involved disease and herb medicine was the most frequently administered drug during the frist trimester. 7. In educational level of parents, senior high school was 66.5% of all.

      • 소비자 만족 증진을 위한 간호서비스 리포지셔닝 방안

        박영희,나후자,정하란,이신숙,박묘윤,이남형,윤미옥,민효숙,신동순,문원희,황관옥,심희숙,오경옥 충남대학교 간호과학연구소 2003 충남대 간호학술지 Vol.6 No.1

        The purpose of this study was to evaluate the change of the satisfaction degrees before and after repositioning strategies between the consumers and nurses about nursing services. The subjects of this study were composed of 666 consumers and 215 nurses. Data were collected from December 2002 to August 2003. The tool used for this study was modified SERVQUAL model and the data were analyzed using SPSS/PC ver. 10.0. The result of the study were as follows: 1. The satisfaction degrees of consumers about nursing services were showed statistically significant difference in all items (before repositioning: 73.67±12.27, after 1st repositioning: 74.5±10.62, after 2nd repositioning: 79.76±11.65) The influencing factor of nursing service was marital status according to the result of multiple regression analysis. 2. There was statistically significant difference in all 5 factors which were tangibility, reliability, responsiveness, assurance, empathy (P<0.001), in the satisfaction degrees of consumers about nursing service. 3. There was statistically significant difference in 3 factors which were tangibles, assurance, empathy (P<0.000) in the nurses' satisfaction degrees about nursing service. 4. There was statistically significant difference in all 5 factors in satisfaction degrees about nursing service between the consumers and nurses (P<0.001). In conclusion, We know that this study contribute to consumers' satisfaction improvements, it was shown positive change between the consumers' and nurses' satisfaction degrees about nursing service through the performance of repositioning strategies. If continuous investigation and feed back were accomplished for the consumers' satisfaction improvements, we thought they brought us the goal of improved hospital image as well as rehospitalization, for increasing income.

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