어말어미 '-게'의 어원고찰

홍경옥 한국언어문학교육학회 1994 한어문교육 Vol.2 No.-

企業環境의 變化에 따른 秘書의 役割과 機能

홍경옥 김천대학교 1991 김천대학교 논문집 Vol.12 No.-

企業環境의 變化에 따른 秘書의 役割과 機能

여행사의 리더십, 임파워먼트, 조직몰입 및 직무성과의 관계 연구

홍경옥 김천대학교 2005 김천대학교 논문집 Vol.26 No.-

The leadership and the organizaion committment have become important field in many studies.

組織文化와 組織成果에 관한 考察

홍경옥 김천대학교 1990 김천대학교 논문집 Vol.11 No.-

組織文化와 組織成果에 관한 考察

지각된 공정성이 상사 및 조직신뢰에 미치는 영향에 관한 연구

홍경옥 김천대학교 2006 김천대학교 논문집 Vol.27 No.-

In order to maximize company's performance by improving the work ability of employees, a study must be done on the fairness perception of employees, who produce and provide service, as well as the resulting trust level on their superior/organization and the attitudes of such employees. To analyze the influence of work-site fairness perceived by the employees, and see how it effects trust level, this study sets a hypothesis and verifies it positively. The result of this verification can be summarized as below: First, distribution fairness and process fairness didn't have much influence on trust towards superior. However, interaction fairness had significant influence on trust towards superior. Second, distribution fairness, process fairness and interaction fairness all had significant influence on trust towards organization. Thus, managers must raise perceived fairness in work site by providing and activating a fair assessment evaluation, proper suggestion system, employee con-sulting system, complaint handling system, etc. By doing so, individual satisfaction level can be elevated, as well as trust level towards organization.

외식산업 종사원의 임금만족과 이직의사의 관계에 관한 실증적 연구

홍경옥 한국외식경영학회 2005 외식경영연구 Vol.8 No.2

This study aims to verify the relationship between employee pay satisfaction and turnover intention in restaurants. Two dimensions of pay satisfaction are used: satisfaction with pay levels and satisfaction with the structure/administration of pay. Our conclusions are based on a survey of 180 employees using sex, age, and seniority as control variables. We set a regression model which treated turnover intention as a dependent variable and pay satisfaction as an independent variable. Our results suggest a significant positive relationship between pay satisfaction and employee retention. Moreover, our hierarchical regression model demonstrates that two dimensions of pay satisfaction can explain unique variances in turnover intention. The results of the analysis suggest that turnover intention can and should be reduced by improving employee satisfaction through systematic management of pay satisfaction using pay level and pay structure/administration.

勤勞生活質(QWL) 向上關考察

홍경옥 김천대학교 1994 김천대학교 논문집 Vol.15 No.-

The Quality of Working Life (QWL) had appeared as the major social and spiritual issues at the end of 1960's through the beginning of 1970's is the industrial society of Western Europe and it was being developed actively. It is 1986 in Korea that many employce grou-ps are l'inding serious deficiencies in the quality of working liſe. The QWL can be regarded as the problem of higher level presenting new direction for the problem of humanity alienation that modern industrial society connotes. QWL also includes other human need and aspirations. QWL also has been described as a process of joint decision making, collaboration and building mutual respect between ma-nagement and the many faces of QWL, and some strategy for improving QWL level focu-sed on job design such as scientific management, the establishment of management partici-pation system, the fairness and reasonables of working conditions management, job enric-hment, and job red redesign. Accordingly, the management should improve the QWI and than organizational cffectiv-eness by developing and performing the QWL programs adeguately.

여행사 종사원의 직무특성이 직무스트레스, 직무만족에 미치는 영향

홍경옥 (사)한국관광레저학회 2017 관광레저연구 Vol.29 No.12

The purpose of this study is to investigate the influence of job characteristics, job stress, and job satisfaction on travel agency employees. In particular, the relationship between job characteristics and job satisfaction is examined as to whether the locus of control in the individual characteristics of the employees plays a role as a control variable. The results of the analysis are summarized as follows: First, the  task significance and the task identity among job characteristics were identified to affect job stress. Second, it was verified that only job autonomy affects job satisfaction among job characteristics. Third, job stress has a negative effect on job satisfaction. Finally, as a result of analyzing the moderating effects of job characteristics and the locus of control on job satisfaction, it is ratified that internals have a moderating effect in case of task significance, whereas both internals and externals have a moderating effect disclose. The purpose of this study is to investigate the influence of job characteristics, job stress, and job satisfaction on travel agency employees. In particular, the relationship between job characteristics and job satisfaction is examined as to whether the locus of control in the individual characteristics of the employees plays a role as a control variable. The results of the analysis are summarized as follows: First, the task significance and the task identity among job characteristics were identified to affect job stress. Second, it was verified that only job autonomy affects job satisfaction among job characteristics. Third, job stress has a negative effect on job satisfaction. Finally, as a result of analyzing the moderating effects of job characteristics and the locus of control on job satisfaction, it is ratified that internals have a moderating effect in case of task significance, whereas both internals and externals have a moderating effect disclose.

셀프리더십, 자기효능감, 의사소통역량, 수업성과간의관계연구: 관광 관련 전공 대학생을 중심으로

홍경옥 (사)한국관광레저학회 2022 관광레저연구 Vol.34 No.2

In a situation where the COVID-19 pandemic continues, non-face-to-face and online learning are becoming more common, and in this learning environment, learning outcomes vary greatly depending on each student's competency. This study attempted to provide implications for the importance and necessity of these variables in order to improve learning outcomes by investigating the relationship between self-leadership, self-efficacy, communication competency, and class satisfaction of college students majoring in tourism. The research results are as follows. First, self-leadership has a positive effect on self-efficacy and communication capabilities. Second, self-efficacy and communication competency have a positive effect on class satisfaction. In conclusion, students with high self-efficacy and communication competency have high-class satisfaction due to self-leadership. Therefore, it is necessary to strengthen the self-leadership of college students, and educational support is needed to improve self-efficacy and communication competencies through curriculum composition, interaction with professors and fellow students, confidence through external activities, and Management by Object(MBO).

커피전문점의 선택속성이 고객가치에 미치는 영향: 고객지식의 조절효과를 중심으로

홍경옥 관광경영학회 2019 관광경영연구 Vol.92 No.-

This study examines the effect of coffee shops’ attributes on value and empirically investigates the moderating effect of coffee-related knowledge in the relationship between attribute satisfaction and Customer Value. The results are expected to have meaningful implications for the coffee industry and academia. The results of the empirical analysis are as follows. The analysis examined the effects of satisfaction with six attributes of coffee shops on Customer Value; material and personal service, indoor atmosphere, and ancillary facilities were shown to have a significant effect. In contrast, promotional attributes, diversity, and accessibility showed no significant impacts. Because satisfaction with three of the six attributes showed a positive influence on Customer Value. The moderating effect of coffee-related knowledge on the relationship between satisfaction with the six attributes and Customer Value was tested using moderated regression analysis. Knowledge of coffee had a moderating effect on the influence of indoor atmosphere, promotional attributes, and diversity, but not on the effect of material and personal service, accessibility, and ancillary facilities. The theoretical implications of this study is to verify the effect on customer value by using customer knowledge as a control variable in the study of attributes on evaluations of coffee shops.