팀내 경쟁과 팀 몰입, 팀 만족의 관계: 관계갈등의 매개효과를 중심으로 = A Study on the Relationship of Team Members' Competitiveness, Team Commitment and Team Satisfaction: A Mediating Role of Relationship Conflict

다국어 초록 (Multilingual Abstract)

The purpose of this study was to examine the relationship between team members' competitiveness, team commitment and team satisfaction, and also mediating roles of relationship conflict on the relationship between competitiveness and team commitment and satisfaction. Data were gathered from 285 employees. Results of correlational analyses showed that team members' competitiveness was significantly related to both team commitment and team satisfaction. Second, team members' relationship conflict fully mediated the relationship between team members' competitiveness and team commitment and partially mediated the relationship between competitiveness and team satisfaction. Third, verbal aggression and leader's consideration moderated the relationships between team members' competitiveness and relationship conflict. Finally, the implications and limitations of this study and the direction for future research were discussed.

국문 초록 (Abstract)

본 연구는 팀내경쟁이 팀 몰입과 팀 만족에 미치는 영향을 검증하는 것에 그 목적을 두고 있다. 구체적으로 팀내경쟁이 관계갈등을 야기하여 팀 몰입과 팀만족에 영향을 미친다는 것을 검증하고, 팀내경쟁과 구성원들의 관계갈등의 관계를 개인의 언어적 공격성과 리더의 배려적 행동이 조절하는지를 검증하였다. 본 연구를 위해 국내 기업에 종사하고 있는 서비스, 영업, 사무, 연구개발직 직장인 285명을 대상으로 자료를 수집하였다. 팀내경쟁은 팀 몰입과 팀 만족에 부적인 관련성을 가졌으며, 관계갈등은 팀내 경쟁과 팀 몰입의 관계에서 완전 매개한다는 것으로 나타났다. 또한 팀내경쟁과 팀 만족과의 관계에서는 부분매개를 하는 것으로 나타났다. 언어적 공격성은 팀내경쟁과 관계갈등의 관계를 조절하는 것으로 나타났으며, 리더의 배려적 행동 역시 팀내경쟁과 관계갈등의 관계를 조절하는 것으로 나타났다. 마지막으로 연구결과를 토대로 본연구의 학문적, 실무적 의의, 그리고 제한점과 추후 연구과제에 대하여 논의하였다.

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