제품혁신과 프로세스혁신이 기업 경쟁성과에 미치는 영향 = Effects of product and process innovation on the competitive performance of firms

다국어 초록 (Multilingual Abstract)

This thesis focuses on the study of the competitive performance of product and process innovation. We use some factors of knowledge, technology and material resources as independent variables, which affect on the degree of product and process innovation. Then we use the factors of performance of market competitiveness as dependent variables, which are influenced by both product and process innovation. We perform empirical study on the industries of automobile parts and electronic parts.
The purpose of this study is, firstly, to find out effects of the factors of knowledge, technology and material resources on the degree of product and process innovation. Secondly, we try to find out the effects of ambidextrous innovation (product innovation plus process innovation) on the performance of market competitiveness. Thirdly, we figure out the difference of innovation performance between automobile parts and electronic parts industry.
The result of the study is that the factors of knowledge, technology and material resources affect significantly on both product and process innovation, which in turn affect significantly on the performance of market competitiveness in the whole industry model. In the separate industry model, knowledge and technology affect significantly on process innovation in electronic parts industry, but not in automobile parts industry. Also product innovation affects significantly on process innovation in the automobile parts industry, but not in electronic parts industry. The other 5 hypotheses show no difference between two industries.
We used sample data of 64 firms of automobile parts and 65 firms of electronic parts. For these firms, we made survey of 5 point Likert scale measurement. Also we performed empirical test, using PLS-3.0 program.

목차 (Table of Contents)

• Ⅰ. 서론 1
• 1. 문제의 제기 1
• 2. 연구의 목적 4
• 3. 연구의 범위 5
• 4. 연구의 체계 6
• Ⅱ. 전자와 자동차산업의 특성 8
• 1. 산업의 개념과 특징 8
• 1) 산업의 개념 8
• 2) 산업의 분류 8
• 3) 산업경쟁력의 개념 9
• 2. 전자산업의 특성 10
• 1) 전자산업의 개념 10
• 2) 전자산업의 구조 10
• 3) 전자부품산업의 특성 12
• 3. 자동차산업의 특성 13
• 1) 자동차산업의 개요 13
• 2) 국내 자동차시장 현황 15
• 3) 기술혁신의 방향 16
• 4) 자동차의 혁신과정 17
• 4. 전자부품과 자동차부품산업의 특성비교 18
• Ⅲ. 선행연구 검토 20
• 1. 선행연구의 틀 20
• 2. 선행연구의 고찰 24
• Ⅳ. 이론적 배경 31
• 1. 가치사슬시스템 31
• 2. 혁신의 개념 32
• 1) 혁신의 정의 32
• 2) 혁신의 종류 33
• 3) 혁신전략의 유형 36
• 3. 양손혁신의 개념 38
• 1) 제품혁신의 개념 39
• 2) 프로세스혁신의 개념 40
• 4. 양손혁신의 특성 44
• 1) 양손혁신의 이질성 44
• 2) 양손혁신경영자의 역할 45
• 3) 양손혁신의 관리 48
• 5. 양손혁신의 사이클 49
• 1) 기술혁신 사이클 49
• 2) 기술혁신의 패턴 51
• 6. 자원요소 53
• 7. 경쟁요소 56
• Ⅴ. 연구모형과 가설설정 59
• 1. 연구모형의 제안 59
• 2. 변수의 조작적 정의 60
• 1) 제품혁신성과 변수 60
• 2) 프로세스혁신성과 변수 60
• 3) 시장경쟁성과 변수 61
• 4) 지식·기술 변수 61
• 5) 물적자원 변수 61
• 3. 연구의 가설 62
• 1) 지식·기술과 혁신성과 62
• 2) 물적자원과 혁신성과 63
• 3) 제품혁신과 프로세스혁신 64
• 4) 혁신성과와 시장경쟁력 66
• Ⅵ. 연구의 방법 69
• 1. 측정척도 69
• 1) 지식·기술자원 70
• 2) 물적 자원 70
• 3) 제품혁신성과 71
• 4) 프로세스혁신성과 71
• 5) 시장경쟁성과 72
• 2. 표본 72
• 1) 표본의 대상 72
• 2) 표본의 특성 73
• 3) 분석 도구 77
• Ⅶ. 결과분석 78
• 1. 측정모형의 분석 78
• 1) 수렴타당성 검증 78
• 2) 판별타당성 검증 82
• 2. 경로분석 및 가설검정 84
• 1) 전체모형의 가설검정 84
• 2) 산업간 모형의 차이검정 84
• 3) 가설검정의 종합결과 87
• Ⅷ. 논의 및 시사점 89
• 1. 전체모형 논의 89
• 2. 산업별모형의 차이분석 90
• 1) KT와 PS의 차이분석 91
• 2) PI와 PS의 차이분석 92
• 3. 연구의 시사점 95
• 1) 이론적 시사점 95
• 2) 실무적 시사점 95
• Ⅸ. 결론 97
• 1. 연구의 요약 97
• 1) 전체모형 요약 97
• 2) 산업별모형 요약 98
• 2. 연구의 한계 및 제언 99
• 참고문헌 101
• 영문초록 120
• 부록(설문지) 122

참고문헌 (Reference)

1. The Factory, Skinner, , 1974

2. Human capital, Becker, G.S., Human capital, , 1993

3. 경영학개론, 이진규, 한국방송통신대학교출판부, , 2005

4. Parallel systems, Bender J.B, , 1995

5. Corporatestrategy, Collis, Corporate strategy, , 1997

6. Crisis and renewal, Hurst D, , 1995

7. The focused factory, Skinner Wickham, , 1974

8. 인터넷과 경영, 이웅규, 삼우사, , 2005

9. Discontinuous change, Shaw, Nadler, Walton, , 1995

10. Strategic Dissonance, Burgelman, Grove, , 1996

11. Sources of efficiency, Hollander, , 1965

12. Sustainable advantage, Ghemawat Pankaj, , 1986

13. How to make a teamwork, Bryan K.Ward, Hardaker Maurice, , 1987

14. Strategy and Structure, Chendeler, Strategy and structure, , 1962

15. Markets and Hierarchies, Williamson, , 1975

16. The Effective Executive, Peter F.Drucker, , 1976

17. (현대) 경영학원론, 추헌, 형설출판사, , 1992

18. 경영학의 진리체계, 윤석철, 經文社, , 2001

19. A Primer for Soft Modeling, N.B.Miller, Folk, , 1992

20. Winning Through Innovation, Tushman M.L, O'Reilly Ⅲ C.A, , 1997

21. paradox and transformation, Quinn, Cameron, , 1988

22. 생산·운영관리(2판), 최종렬, 김창대, 임석현, , 2003

23. The hard work in leadership, Business Week, , 2004

24. The post capitalist society, Drucker Peter F, , 1993

25. Leadership in Administration, 봉갑요, , 1993

26. イノベ?ションと組織, 今井賢一, 佐久間昭光, , 1986

27. How to play to your strengths, Roberts Laura Morgan, Barker Brianna, , 2005

28. Reengineering the Corporation, J.Champy, Hammer, , 1993

29. Innovation and economic growth, Schmookler, , 1966

30. The knowledge-creating company, Nonaka, Ikujiro^, Oxford University Press, The knowledge-creating company, , 1995

31. Acceleration adaptive processes, Eisenhardt, Tabrizi, , 1995

32. Many best ways to make strategy, Goold Michael, Andrew Campbell, , 1987

33. Product Development Performance, Takahiro Fujimoto, Clark, product development performance, , 1991

34. The ConceptofCorporate Strategy, Andrews, The concept of corporate strategy, , 1980

35. The new product development map, Wheelwright Steven C, W.Earl, , 1989

36. 프린시피아 메네지멘타, 윤석철, , 1991

37. Competitive advantage of nations, Porter Michael E, , 1990

38. MasteringTheDynamicsofInnovation, Utterback, Mastering the dynamics of innovation, , 1996

39. Wellsprings of knowledge. Boston, Leonard-Baron, , 1995

40. 지식경영과 한국의 미래, 삼성경제연구소편, , 1999

41. Meeting the competitive challenge, Buffa E.S, , 1984

42. Patterns of industrial innovation, Abernathy, Utterback, , 1978

43. Successful Industrial Innovation:, Rothwell, Successful industrial innovation, , 1992

44. How H-p continues to grow and grow, Deutschman, , 1994

45. The theory of economic development, Schumpeter, Joseph A, Harvard University Press, , 1955

46. Capitalism, socialism, and democracy, Schumpeter, Joseph A, Allen & Unwin, "Capitalism, ,

47. Champion of technological innovation, Higgins C.A, Howell, , 1990

48. The theory of the growth of the firm, Penrose, Edith Tilton, Blackwell, The theory of the growth of the firm, , 1980

49. A Behavioral Model of Rational Choice, Simon, A behavioral model of rational choice, , 1955

50. Design Riles: The power of modularity, Clark, Baldwin, , 2000

51. Modeling internal organization change, Barnett, Carroll, , 1995

52. 한국의 산업경쟁력 종합연구, KDI, , 2003

53. Managing technology: The strategic view, Steel, , 1988

54. Profiting from Technological Innovation, Teece, , 1986

55. Research that Reinvents the Corporation, Brown, Research that reinvents the corporation, , 1991

56. A foundation for technological expertise, Wyk R.V, , 1996

57. Multivariate Data Analysis (5th edition), Hair, Anderson, Black, Tatham, "Multivariate data analysis, , 1998

58. Research on the management of innovation, Van de Ven, Angle, Poole, , 1988

59. Strategy Formulation: AnalyticalConcepts, Schendel, C.W.Hofer, , 1978

60. An evolutionary theory of economic change, Nelson, Richard Rex, Belknap Press of Harvard University Press, , 1982

61. What is strategy? Harvard Business Review, Porter Michael E, , 1996

62. Performance Measurement in Service Business, C.Voss, R.Johnston, Fitzgerald, , 1991

63. The social psychology of organizing reading, Weick, , 1979

64. Andy Grove: How Intel makes spending pay off, Sherman, , 1993

65. Managing New Product and Process Development, Kim, S.C.Wheelwright, Managing new product and process development, , 1993

66. New product scenarios: prospects for success, Cooper Robert G, Calantone, , 1981

67. A new strategy of technology transfer to China, Xing Zhou, Wang Xing Ming, , 1999

68. 경영전략과 수익 및 위험과의 관계, 이송근, , 2003

69. How New Product Strategies Impact on Performance, Cooper, How new product strategies impact on performance, , 1984

70. Measuring Performance inResearch and Development, A.Peason, Kerssen-Van Drongelen, , 1997

71. Aging, Obsolescence, and Organizational Innovation, Soresen J, Stuart, "Aging, , 2000

72. Firm resources and sustained competitive advantage, Barney, , 1991

73. Issues and Opinion on Structural Equation Modeling, Chin, W. W., Issues and opinion on structural equation modeling, , 1998

74. Operations Management: Strategy and Analysis. 5th ed, Ritzman, Krajewski Lee J, , 1997

75. Social cognitive theory of organizational management, Bandura, Wood, Social cognitive theory of organizational management, , 1989

76. Special issue on the ESRC competitiveness initiative, Sounders Jojn, , 1988

77. Social structure and organizations. In J. G. March(Ed), Stinchcombe A.L, , 1965

78. Exploration and Exploitation in Organizational Learning, March, Exploration and exploitation in organizational learning, , 1991

79. Towards a strategic theory of the firm. In R. Lamb (Ed), Rumelt R, , 1984

80. A process approach to researching manufacturing strategy, Platts K.W, , 1993

81. Corporate strategy and the power of competitive analysis, MacAVOY Robert E, , 1983

82. Entering new businesses selecting strategies for success, Roberts, , 1985

83. Process redesign : the implementation guide for managers, Tenner, Arthur R, Addison-Wesley Pub., process Redesign: The implementation guide for managers, , 1997

84. Initial environmental conditions and technological change, Zyglidopoulos S, , 1999

85. Resource-based competition and the new operations strategy, Gagnon Stephane, , 1999

86. Technological discontinuities and organization environments, Anderson, Tushman, , 1986

87. 기업의 연구개발 전략의 적합성에 관한 연구, 이송근, 대구대학교 경제경영연구소, 경제경영연구 제1집 제2호, , 2002

88. Measures of international competitiveness: A critical survey, Christopher L.Pass, Prescott, Buckley Peter J, , 1988

89. The Dimensions of Industrial New Product Success and Failure, Cooper, The dimensions of industrial new product success and failure, , 1979

90. Using the Plural Form in the Management of Restaurant Chains, Bradach, , 1997

91. Management of technology: Description, scope and implications, Gaynor G.H, "Management of technology: Description, , 1996

92. Research in the process and content of manufacturing strategy, Ward, Leong, Snyder, , 1990

93. 한국 제조기업의 신제품개발 성과에 관한 연구, 윤재홍, 한국생산관리학회, 한국생산관리 학회지 제9권 제1호, , 1998

94. Entry, Exit, Growth, and Innovation over the product life cycle, Klepper, "Entry, , 1996

95. 한국전자산업의 글로벌화 영향분석과 대응 전략, 이경숙, 서동혁, 김종기, , 2004

96. A communication -information model of competitive response timing, Smith Ken G, Grimm Curtis M, , 1991

97. Capability, Cognition, and Inertia: Evidence from Digital Imaging, Gavetti Giovanni, Tripsas Mary, "Capability, , 2000

98. Industrial Renaissance: Producing a competitive future of america, Abernathy, Clark, Kantrow, , 1983

99. Managing invention and innovation. Research Technology management, Roberts, , 1988

100. Ambidextrous organization: Designing dual structures for innovation, Duncan, , 1976

101. Dynamics of organizational communities and technological Bandwagons, Wade, , 1995

102. Framework for the development of a product data management strategy, Sackett Peter John, , 1998

103. National Culture and new product development: An integrative review, Nakata Cheryl, Sivakumar, , 1996

104. Firm organization, industrial structure, and technological innovation, Teece, "Firm Organization, , 1996

105. Determinants of competitor response time to a new product introduction, Hubert Gatignon, Bowman, , 1995

106. Marketing management : analysis, planning, implementation, and control, Kotler, Philip, Prentice Hall, "Marketing management: Analysis, , 1994

107. Organizational capital: The path to higher productivity and well-being, Tomer J.F, , 1987

108. "Asset Stock Accumulation and Sustainability of Competitive Advantage,", Cools,K., Dierickx,I., Asset stock accumulation and sustainability of competitive advantage, , 1989

109. Assessing Advantage: A Framework for Diagnosing Competitive Superiority, Day, , 1988

110. Dominant designs and population dynamics in telecommunications services, Korn, Baum J, , 1995

111. Looking forward and looking backward: Cognitive and experiential search, Levinthal, Gavetti G, , 2000

112. The future, disposable organizations, and the rigidities of imagination, March, "The future, , 1995

113. Imitation to innovation : the dynamics of Korea's technological learning, Kim, Linsu, Harvard Business School Press, , 1997

114. Product development: Past research, present finding and future directions, Brown, Eisenhardt, "Product development: Past research, , 1995

115. 제조기업 성과에 대한 성과척도 간의 관계 에 관한 연구, 김길선, 서창적, 윤영진, , 2003

116. Causal ambiguity, barriers imitation, and sustainable competitive advantage, Reed R, DeFillippi, "Causal ambiguity, , 1990

117. Intra-organizational ecology of strategy-making andorganizational adaptation, Burgelman, , 1991

118. 경영학 뉴패러다임 총서시리즈 . 4 , 생산전략과 기술경영, 이승규, 博英社, , 2002

119. Structural Equation Models with Unobservable Variables and Measurement Errors, Larcker,D.F., Fornell,C., , 1981

120. A Model for Studying R&D-Marketing Interface in the Product Innovation Process, S.P.Raj, David Wilemon, Gupta, , 1986

121. A Socio-cognitive model of technology evolution: the case of cochlear implants, Garud R, Rappa M, , 1994

122. Lasting improvement in manufacturing performance : In research of a new theory, Meyer, Ferdows Kasra, , 1990

123. The ambidextrous organization: Management evolutionary and revolutionary change, O'Reilly, Tushman, , 1996

124. A longitudinal study of the role of manufacturing technology in business strategy, Vineyard Michael, Meredith Jack, , 1993

125. Soft modeling: the basic design and some extension. in K. G. Joreskog and H. Wold, Wold H, , 1982

126. Toward a theory of competitive progression: Evidence from high-tech manufacturing, Rosenzweig Eve, Roth Aleda V, , 2004

127. 기업환경 변화에 따른 새로운 경쟁전략과 생산전략과의 관계, 김의하, 한국생산관리학회, 한국생산관리학회지 제13권 제3호, , 2003

128. 제조기업의 생산유연성 향상에 미치는 영향요인에 대한 연구, 박정민, 이진수, 韓國生産管理學會, , 2000

129. The Convergence of Planning and Execution: Improvisation in New Product Development, Moorman, S.M.Anne, , 1998

130. Core capabilities and core rigidities: A paradox in managing new product development, Leonared-Barton, , 1992

131. continuous learning : The creative journey form research to innovation and invention, Long, , 2002

132. Does competitive environment moderate the market orientation-performance relationship, John C.Narver, Stanley F.Narver, , 1994

133. Manufacturing Competence and Business Performance: A Framework and Empirical Analysis, Arnold, Kim Jay S, , 1992

134. Tailoring process management requirements: Beyond the control and exploration dichotomy, Sitkin Sim B, Browning Larry D, Sutcliffe Kathleen M, , 2001

135. The resource-based theory of competitive advantage: Implication for strategy formulation, Grant Robert M, , 1991

136. The Knowledge-Creating Company : How Japanese companies create the dynamics of innovation, Nonaka, I., , 1995

137. Central problems in social theory: Action, structure and contradictions in social analysis, Giddens A, "Central problems in social theory: Action, , 1979

138. Competing and competitive groupings: An exploratory study in information technology markets, Cunningham Malcolm T, , 1988

139. Toward a General Modular Systems Theory and its Application to Interfirm Product Modularity, Schilling, Toward a general modular systems theory and its application to interfirm product modularity, , 2000

140. 프로젝트관리 특성과 신제품개발성공간의 관계: 한일기업간 비교연구, 신건철, , 2001

141. 혁신과 기업성과간의 관계에 있어 적합성의 매개효과에 대한 실증연구, 현준식(John Michael Joon-Sik Hyun), 김인호(Stephen In-ho Kim), 한국생산관리학회, 혁신과 기업성과간의 관계에 있어 적합성의 매개효 과에 대한 실증연구, , 2005

142. Building the iron cage: determinants of managerial intensity in the early years of organizations, Burton M.D, Hannan M.T, Baron J.M, , 1999

143. Marketing's Interaction with other Functional Units: A Conceptual Framework and Empirical Evidence, Rukert, Walker, , 1987

144. The co-evolution of community networks and technology: Lessons from the flight simulation industry, Rosenkopf L, Tushman, , 1998

145. The contributions of industrial organization to strategic management. Academy of Management Review, Porter Michael E, , 1981

146. Managing Culture as a competitive resource :Anidentity-based view of sustainable competitive advantage, Foil, , 1991

147. The entrepreneurial mindset : strategies for continuously creating opportunity in an age of uncertainty, McGrath, Rita Gunther, Harvard Business School Press, , 2000

148. Competition, technical diversity and radical innovation in the U. S. auto industry, R. S. Rosenbloom(ed), Clark, "Competition, , 1983

149. 혁신적 신제품개발의 고객화와 신제품성과에 관 한 탐색적 연구: 조직학습관점, 신상문, 김지대, , 2002

150. Nobody Ever Gets Credit for Fixing Problems that Never Happened：Creating and Sustaining Process Improvement, J.D.Sterman, Repenning, , 2001

151. Architectural Innovation: The Reconfiguration of Existing Product Technologies and the Failure of Established Firms, Clark K.B, Henderson, , 1990

152. Neo-operations strategy: Linking capabilities- based competition to technology. In Handbook of Technology Management, G. H. Gaynor(ed), Roth, "Neo-operations strategy: Linking capabilities- based competition to technology. In Handbook of Technology Management, , 1996

153. On the organizational determinants of technological change: Towards a sociology of technological evolution. in B. Straw and L. Cummings, Rosenkopf, Tushman M, , 1992

154. Three faces of organizational learning: Wisdom, inertia, and discovery, In Technological Innovation: Oversights and Foresights. edited by R. Garud, P, Levinthal D, "Three faces of organizational learning: Wisdom, , 1997

155. Toward a process-based theory of organizational design: Can organizations be designed around value chains and networks? In J. Walsh and A. Huff (Eds), Denison, , 1997

156. 제조업 내에서 산업간 생존율 차이에 영향을 미치는 요인에 관한 연구 : 산업의 구조적 특성과 기술혁신 특성을 중심으 로, 김정호, 이창양, , 2004