관계적 에너지가 직무열의에 미치는 영향: 성장지향의 조절효과 = Effects of Relational Energy on Job Engagement: Moderating Effect of Promotion Focus

다국어 초록 (Multilingual Abstract)

The purpose of the present study was to investigate the moderating effect of promotion focus on the relationship between relational energy and job engagement. 407 employees participated in the survey. The average age of participants was 33.77 (SD = 9.85), and the average tenure of participants was 53.60 (SD = 71.25) months. As a result of multiple regression analysis, the main effects of relational energy and promotion focus on job engagement, and the moderating effect of promotion focus on the relationship between relational energy and job engagement was statistically significant. This result showed that when the level of promotion focus was high, the stronger relationship between relational energy and job engagement was. After controlling for the effect of emotional support which is one of predictors on job engagement, the effect of relational energy on job engagement was statistically significant, and its effect was not reduced. Some possible limits and the future directions of the present research were discussed.

참고문헌 (Reference)

1 최우성, "콜센터 상담원의 직무탈진과 정서노동의 전후 관계 확인" 한국산업및조직심리학회 23 (23): 181-200, 2010

2 조아름, "침묵동기에 대한 고찰 : 종업원 침묵행동과 상사지원인식, 절차공정성인식 및 친교욕구의 관계에서 침묵동기의 매개효과" 광운대학교 대학원 2014

3 신강현, "직무탈진과 직무열의의 요구-자원 모델에서 정서노동전략의 역할 - 콜센터 상담원을 대상으로 -" 한국산업및조직심리학회 19 (19): 573-596, 2006

4 김가영, "직무열의의 긍정적 효과와 부정적 효과에 영향을 미치는 선행변수들에 관한 연구" 성균관대학교 대학원 2013

5 신강현, "직무만족과 이직의도 예측 시 직무열의의 중요성" 한국심리학회 244-245, 2004

6 정은경, "조절초점이 위험감수에 미치는 영향: 지각된 이득의 매개효과를 중심으로" 한국사회및성격심리학회 25 (25): 209-221, 2011

7 강혜자, "자기차이와 조절초점" 33 (33): 169-187, 2009

8 양윤, "성향 및 상황 조절초점과 과제수행 피드백이 소비자 감정에 미치는 영향" 한국소비자·광고심리학회 9 (9): 407-433, 2008

9 김혜원, "사회적 지원(Social Support): 성별에 따른 차이와 그 의미를 중심으로" 11 (11): 23-40, 1997

10 이철희, "변혁적 리더십과 거래적 리더십이 직무열의에 미치는 영향: 심리적 자본의 매개효과를 중심으로" 한국산업및조직심리학회 25 (25): 147-169, 2012

11 조중연, "감정노동 현장에서의 조절초점의 역할에 대한 연구 : 조절초점의 매개와 조절 효과를 중심으로" 아주대학교 대학원 2014

12 Christian, M. S., "Work engagement: A quantitative review and test of its relations with task and contextual performance" 64 (64): 89-136, 2011

13 Schaufeli, W. B., "Utrecht work engagement scale: Preliminary manual"

14 Deci, E. L., "The “what” and “why” of goal pursuits: Human needs and the self-determination of behavior" 11 (11): 227-268, 2000

15 May, D. R., "The psychological conditions of meaningfulness, safety and availability and the engagement of the human spirit at work" 77 (77): 11-37, 2004

16 Schaufeli, W. B., "The measurement of engagement and burnout: A two sample confirmatory factor analytic approach" 3 (3): 71-92, 2002

17 Bakker, A. B., "The job demands-resources model: State of the art" 22 (22): 309-328, 2007

18 Cohen, J, "Statistical power analysis for the behavioral sciences" Erlbaum 1988

19 Hobfoll, S. E., "Social and psychological resources and adaptation" 6 (6): 307-324, 2002

20 Graen, G. B., "Relationship-based approach to leadership:Development of leader-member exchange (LMX) theory of leadership over 25 years:Applying a multi-level multi-domain perspective" 6 (6): 219-247, 1995

21 Owens, B. P., "Relational energy at work: Implications for job engagement and job performance" 101 (101): 35-49, 2015

22 Brockner, J., "Regulatory focus theory: Implications for the study of emotions at work" 86 (86): 35-66, 2001

23 Brenninkmeijer, V., "Regulatory focus at work: The moderating role of regulatory focus in the job demands-resources model" 15 (15): 708-728, 2010

24 Neubert, M. J., "Regulatory focus as a mediator of the influence of initiating structure and servant leadership on employee behavior" 93 (93): 1220-1233, 2008

25 Lanaj, K., "Regulatory focus and work-related outcomes:A review and meta-analysis" 138 (138): 998-1034, 2012

26 Crowe, E., "Regulatory focus and strategic inclinations: Promotion and prevention in decision-making" 69 (69): 117-132, 1997

27 Sonnentag, S., "Reciprocal relations between recovery and work engagement: The moderating role of job stressors" 97 (97): 842-853, 2012

28 Kahn, W. A., "Psychological conditions of personal engagement and disengagement at work" 33 (33): 692-724, 1990

29 Eisenberger, R., "Perceived organizational support, discretionary treatment, and job satisfaction" 82 (82): 812-820, 1997

30 Lockwood, P., "Motivation by positive or negative role models: Regulatory focus determines who will best inspire us" 83 (83): 854-864, 2002

31 Williams, L. J., "Measurement models for linking latent variables and indicators: A review of human resource management research using parcels" 18 : 233-242, 2008

32 Higgins, E. T., "Making a good decision: Value from fit" 55 (55): 1217-1230, 2000

33 Schaufeli, W. B., "Job demands, job resources, and their relationship with burnout and engagement: A multi-sample study" 25 (25): 293-315, 2004

34 Higgins, E. T., "Handbook of theories of social psychology, (Vol. 1)" Sage Publications 483-504, 2012

35 Gerbasi, A., "Destructive de-energizing relationships: How thriving buffers their effect on performance" 100 (100): 1423-1433, 2015

36 Hobfoll, S. E., "Conservation of resources: A new attempt at conceptualizing stress" 44 (44): 513-524, 1989

37 Quinn, R. W., "Building a sustainable model of human energy in organizations: Exploring the critical role of resources" 6 (6): 337-396, 2012

38 Higgins, E. T., "Beyond pleasure and pain" 52 (52): 1280-1300, 1997

39 Saks, A. M., "Antecedents and consequences of employee engagement" 21 (21): 600-619, 2006

40 Weiss, H. M., "Affective events theory: A theoretical discussion of the structure, causes and consequences of affective experiences at work" 18 : 1-74, 1996

41 Higgins, E. T., "Advances in experimental social psychology(Vol. 30)" Academic Press 1-46, 1998