정보기술 역량이 공급사슬통합과 위험관리에 미치는 영향 = The effect of information technology capabilities on supply chain integration and risk management

다국어 초록 (Multilingual Abstract)

With the progress of globalization, the development of information technology, and the intensification of competition among companies, supply chain risk management is becoming a challenge for companies and an opportunity for their competitive advantage. Supply chain risk in many cases arises from uncertainties in the internal and external environment and the mutual relationship, that is, the lack of trust or communication. Therefore coordination and collaboration through the exchange, sharing, and integration of information among supply chain members through the vitalization of inter-organizational communication is becoming a key task for supply chain risk management.
The purpose of this study is to analyze the effect of information technology capabilities on supply chain risk management through supply chain integration using a structural equation model.
As a result of the study, the hypothesis that the capability of information technology, which is broadly classified into the usability of information system and the ability to share information, has a positive (+) effect on supply chain integration, and that supply chain integration will affect supply chain risk management, is statistically significant. This proves the importance of information technology competency in supply chain risk management. Therefore, the establishment of a supply chain risk management information system is required to strengthen the capabilities of information technology throughout the supply chain in order to effectively manage risk factors that have an accidental and enormous ripple effect, such as the recent COVID-19.

국문 초록 (Abstract)

글로벌화와의 진전, 정보기술의 발전 그리고 기업간 경쟁의 심화로 인해 공급사슬의 위험관리는 기업에게 도전이자 경쟁력 우위를 위한 기회 요인이 되고 있다. 공급사슬위험은 많은 경우 대내외적인 환경의 불확실성과 상호간의 관계 즉 신뢰성 또는 커뮤니케이션의 부재에서 비롯된다. 따라서 기업은 조직간 커뮤니케이션의 활성화를 통해 공급사슬 구성원간 정보의 교환, 공유, 통합을 통한 조정과 협업은 공급사슬위험관리를 위해 핵심과제가 되고 있다.
본 연구의 목적은 정보기술의 역량이 공급사슬 통합을 경유해 공급사슬위험관리에 미치는 영향을 구조방정식 모형을 활용하여 분석하는 데 있다.
연구결과 정보시스템의 활용성과 정보공유 능력으로 대별되는 정보기술의 역량은 공급사슬통합에 정(+)의 영향을 미치며, 또한 공급사슬통합은 공급사슬위험관리에 영향을 미칠 것이라는 가설은 유의수준 내에서 모두 채택되었다. 이는 공급사슬위험관리에서 정보기술역량의 중요성을 입증해주고 있다. 따라서 최근의 코로나-19와 같은 우발적이고 엄청난 파급효과를 가져오는 위험요소를 효과적으로 관리하기 위해 공급사슬 전반에 걸쳐 정보기술의 역량을 강화시키기 위해 공급사슬위험관리 정보시스템의 구축이 요구된다.

참고문헌 (Reference)

1 문종범, "정보시스템 기반의 공급사슬통합이 기업의 성과에 미치는 영향에 관한 연구" 서울대학교 대학원 2005

2 김정환, "정보기술역량이 공급사슬통합과 물류고객서비스에 미치는 영향에 관한 연구" 중앙대학교 대학원 2013

3 김기문, "정보기술 능력이 기업 성과에 미치는 영향 관계" 한국정보시스템학회 15 (15): 195-226, 2006

4 이충배, "전기･전자기업의 글로벌 공급사슬의 위험관리전략에 관한 연구" 한국국제상학회 26 (26): 27-48, 2011

5 조연성, "원자재 수출입 기업의 전략적 공급사슬지향성과 공급사슬 성과의 관계에서 혁신활동과 정보공유 활동의 매개역할" 한국통상정보학회 17 (17): 193-214, 2015

6 최수정, "기업간 관계특성이 전자적 협력과 성과에 미치는 영향 : 중소기업의 정보활용역량을 중심으로" 전남대학교 대학원 2005

7 김현중, "기업 간 정보공유수준이 공급사슬통합과 기업성과에 미치는 영향에 관한 실증연구" 한국항만경제학회 36 (36): 141-164, 2020

8 홍세희, "구조방정식 모형의 적합도 지수 선정기준과 그 근거" 한국심리학회 19 (19): 161-177, 2000

9 김수욱, "공급사슬 통합 구성요소들이 공급사슬 관리 및 기업 성과에 미치는 영향" 대한경영학회 19 (19): 987-1014, 2006

10 강성배, "공급사슬 참여자 관점에서의 공급사슬 역량과 기업성과에 관한 실증연구" 한국인터넷전자상거래학회 10 (10): 129-152, 2010

11 Bode, C., "Understanding Responses to Supply Chain Disruptions:Insights from Information Processing and Resource Dependence Perspectives" 54 (54): 833-856, 2011

12 Cousins, P. D., "The role of risk in environment-related supplier initiatives" 24 (24): 554-565, 2004

13 Flynn, B. B., "The impact of supply chain integration on performance: a contingency and configuration approach" 28 (28): 58-71, 2010

14 Al-Doori, J. A., "The impact of supply chain collaboration on performance in automotive industry: Empirical evidence" 12 (12): 241-253, 2019

15 Koçoğlu, I., "The Effect of Supply Chain Integration on Information Sharing: Enhancing the Supply Chain Performance" 24 : 1630-1649, 2011

16 Tachizawa, E., "Supply flexibility strategies in Spanish firms: results from a survey" 124 (124): 214-224, 2010

17 Faisal, M. N., "Supply chain risk mitigation : modeling the enablers" 12 (12): 535-552, 2006

18 Jüttner, U., "Supply chain risk management: understanding the business requirements from a practitioner perspective" 16 (16): 313-339, 2005

19 Trkman, P., "Supply chain risk in turbulent environments – a conceptual model for managing supply chain network risk" 119 (119): 247-258, 2009

20 Manners-Bell, J., "Supply Chain Risk. Understanding Emerging Threats to Global Supply Chains" KoganPage 2014

21 IBM, "Supply Chain Risk Management: Management. A Delicate Balancing Act, A multi-faceted view on managing risk in a globally integrated enterprise"

22 Shah, J., "Supply Chain Risk Management: Academic Perspective" 21 (21): 149-157, 2009

23 Prajogo, D., "Supply Chain Integration and Performance: The Effects of Long-term Relationships, Information Technology and Sharing and Logistics Integration" 135 (135): 514-522, 2012

24 Cao, M., "Supply Chain Collaboration : Impact on Collaborative Advantage and Firm Performance" 29 (29): 163-180, 2011

25 Anderson, J. C., "Structural equation modeling in practice: A review and recommended two-step approach" 103 (103): 411-423, 1988

26 Bollen, K. A., "Structural Equations with Latent Variables" Wiley 1989

27 김창봉, "SCM의 정보역량 및 위험관리가 사업성과에 미치는 영향요인에 관한 실증연구" 한국통상정보학회 14 (14): 295-315, 2012

28 Choi, T. M., "Risk management of logistics systems" 90 : 1-6, 2016

29 Harland, C., "Risk in supply networks" 9 : 51-62, 2003

30 Xue, L., "Risk Mitigation in Supply Chain Digitization: System Modularity and Information Technology Governance" 30 (30): 325-352, 2013

31 Faisal, M. N., "Quantification of risk mitigation environment of supply chains using graph theory and matrix methods" 1 (1): 22-39, 2007

32 Kline, R. B., "Principles and Practice of Structural Equation Modeling" Hakjisa 2010

33 Bagozzi, R. P., "On the evaluation of structural equation models" 16 (16): 74-94, 1988

34 Skipper, J. B., "Minimizing supply chain disruption risk through enhanced flexibility" 39 (39): 404-427, 2009

35 Cooper, M., "Meshing Multiple Alliance" 18 (18): 1997

36 Curkovic, S., "Managing supply chain risk. Integrating with risk management" CRC Press 2016

37 Swink, M., "Managing beyond the factory walls: Effects of four types of strategic integration on manufacturing plant performance" 25 (25): 148-164, 2007

38 Chopra, S., "Managing Risk to Avoid Supply Chain Breakdown" 46 (46): 53-61, 2004

39 Stevens, G. C., "Integrating the supply chain" 19 (19): 3-8, 1989

40 Wu, I. L., "Information sharing and collaborative behaviors in enabling supply chain performance: A social exchange perspective" 148 : 122-132, 2014

41 박병삼, "IT기반 공급망 통합의 공급망 역량 및 기업성과에 관한 연구" 대한경영학회 24 (24): 1693-1709, 2011

42 Benitez-Amado, J., "IT impact on talent management and operational environmental sustainability" 16 (16): 207-220, 2015

43 Chen, Y., "IT capability and organizational performance: the roles of business process agility and environmental factors" 22 (22): 326-342, 2014

44 Tippins, M., "IT Competency and Firm Performance: IS Organizational Learning a Missing Link?" 24 : 745-761, 2003

45 Kim, G., "IT Capabilities, Process-Oriented Dynamic Capabilities, and Firm Financial Performance" 12 (12): 487-517, 2011

46 Setia, P., "How information systems help create OM capabilities: consequents and antecedents of operational absorptive capacity" 31 (31): 409-431, 2013

47 Bagozzi, R. P., "Goal setting and goal striving in consumer behaviour" 63 : 19-32, 1999

48 Manuj, I., "Global supply chain risk management strategies" 38 (38): 192-223, 2008

49 Manuj, I., "Global supply chain risk management" 29 (29): 133-155, 2008

50 Hu, L. T., "Fit indices in covariance structure modeling: Sensitivity to under-parameterized model misspecification" 3 : 424-453, 1998

51 Modi, S. B., "Exploring the Relationship between Efficient Supply Chain Management and Firm Innovation: An Archival Search and Analysis" 46 (46): 81-94, 2010

52 Fornell, C. D., "Evaluating Structural Equation models with Unobservable Variables and Measurement Error" 18 : 39-50, 1981

53 Pettit, T. J., "Ensuring supply chain resilience: development of a conceptual framework" 31 (31): 1-21, 2010

54 Leng, F. L., "Effects of Information, Material and Financial Flows on Supply Chain Performance: A Study of Manufacturing Companies in Malaysia" 29 (29): 293-313, 2012

55 Kaplan, S., "E-Hubs: The new B2B marketplaces" 78 (78): 97-103, 2000

56 Iyer, K. N., "Demand Chain Collaboration and Operational Performance: Role of IT Analytic Capability and Environmental Uncertainty" 26 (26): 81-91, 2011

57 Power, D. J., "Critical success factors in agile supply chain management:An empirical study" 31 (31): 247-265, 2001

58 Narasimhan, R., "Causal Linkages in Supply Chain Management: An Exploratory Study of North American Manufacturing Firms" 29 (29): 579-605, 1998

59 Singh, N. P., "Building supply chain risk resilience: Role of big data analytics in supply chain disruption mitigation" 26 (26): 2318-2342, 2019

60 Christopher, M., "Building The Resilent Supply Chain" 15 (15): 1-14, 2004

61 Christopher, M., "Approaches to managing global sourcing risk" 16 (16): 67-81, 2011

62 Bradley, J. R., "An improved method for managing catastrophic supply chain disruptions" 57 : 483-495, 2014

63 Blackhurst, J., "An empirically derived agenda of critical research issues for managing supply chain disruptions" 43 (43): 4067-4081, 2005

64 Zsidisin, G. A., "An agency theory investigation of supply risk management" 39 (39): 15-27, 2003

65 La Londe, B. J., "A reconfiguration of logistics systems in the 80: Strategies and challenges" 4 : 1-11, 1983

66 Rezaei, S., "A neural network approach for retailer risk assessment in the aftermarket industry" 26 (26): 1631-1647, 2019

67 Chang, W., "A contextual approach to supply chain risk mitigation" 26 (26): 642-656, 2015

68 Svensson, G., "A conceptual framework of vulnerability in firms’ inbound and outbound logistics flows" 32 (32): 110-134, 2002

69 Liu, J., "A case study of an inter-enterprise workflow-supported supply chain management system" 42 (42): 441-454, 2005

70 김종훈, "1차 협력사의 구매자 및 공급자와의 전략적·운영적 통합이 생산의 유연성에 미치는 영향" 한국통상정보학회 18 (18): 285-310, 2016