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        Retrofitting Collaboration Into the New Public Management

        Rosemary O’Leary 이화여자대학교 이화사회과학원 2016 사회과학연구논총 Vol.32 No.1

        New Zealand, like most countries around the world, is experimenting with collaborative techniques and processes in order to address cross-boundary public policy challenges. Still prevalent in New Zealand, however, are the policies and philosophies of that country’s sweeping public management reforms of the 1980’s and 1990’s - commonly called “The New Public Management (NPM)”. This article highlights the tensions between the NPM and collaboration in New Zealand, analyzes what is needed to change the bureaucratic culture of New Zealand to make it more receptive to the idea of collaboration, and offers concrete steps that can be taken to create opportunities for collaborative advantage in any country.

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        (Not) Measuring the Performance of Environmental Conflict Resolution: Lessons from U.S. State Programs

        ROSEMARY O'LEARY,CARLA PIZZARELLA 한국행정학회 2008 International Review of Public Administration Vol.13 No.1

        This research examines the use of performance measurement in environmental conflict resolution (ECR) programs in United States state-level programs. Data are drawn from a survey of state administrators of ECR programs. Findings indicate that the use of performance measurement by state programs is scarce as only six states reported measuring the performance of their ECR program. Study results show many reasons for this finding: lack of staff, lack of time, lack of funding, lack of knowledge concerning how to do performance measurement, lack of knowledge as to how to measure the success of ECR, lack of cost information about alternatives to ECR, too many outside factors intervening in ECR efforts, and not all states have ECR programs. Research findings indicate lessons learned from the states that have attempted measuring the performance of their ECR programs: good management of process, personalize the program, marshall all resources, keep sight of the big picture, and be prepared for the political side of performance measurement..

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