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        Segmenting Satellite Supporters Based on Their Value for Team Sport Organizations

        Sebastian Uhrich,Anton Behrens,Tae-Ahn Kang,Hirotaka Matsuoka,Kim Uhlendorf 글로벌지식마케팅경영학회 2023 Journal of Global Sport Management Vol.8 No.1

        An increasing number of team sport consumers around the globe follow foreign leagues, teams or athletes. These so-called satellite supporters may be loosely interested individuals or avid fans, they engage in diverse activities, and they have varying consump- tion behaviors. However, the extant research does not offer sys- tematic classifications of the different subgroups of satellite supporters, preventing team sport organizations from making effi- cient allocations of marketing resources in foreign markets. This research addresses this gap by providing a segmentation of satel- lite supporters that is based on the value that these supporters generate for team sport organizations. The segmentation consid- ers dimensions of value that are both financial (i.e. transactional value) and non-financial (i.e. influencer value and relationship value). Based on data from a large-scale survey (N 1⁄4 2,710) in four key international target markets (China, Japan, Germany, and the UK), a two-step cluster analysis identified three segments: High Value Satellite Fans, Mid Value Satellite Supporters, and Low Value Satellite Casuals. We discuss these segments as well as the managerial and theoretical implications of the study.

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