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      • KCI등재

        A Novel Qualitative-Quantitative Cause-and-Effect Tool for Analysis, Presentation and Decision-Support

        Abdul Kareem Abdul Jawwad 대한산업공학회 2020 Industrial Engineeering & Management Systems Vol.19 No.2

        Several CEA tools are available to the analyst. Usually an analytical tool, such as the cause and effect diagram is applied for the investigation phase while a visual display tool, such as Pareto and pie charts, is used for presentation and decision support. A thorough look into these tools reveals the presence of fundamental limitations such as: (i) the particular tool is only efficient in the investigative stage but not in decision support, (ii) no qualitative and/or quantitative relationships between causes and effects can be obtained or (iii) the tool cannot accommodate multi-level CEA analyses. A new tool called the Drain-Pipe-Diagram (DPD) has been developed to overcome these limitations and enable easy decision making. The principle of the DPD derives from the working nature of a typical drainpipe network where the main collection-pipe resembles the “main effect” whereas higher-level feeding pipes resemble causes and sub-causes. In addition, color coding and diametrical ratios were used to signify importance and share, respectively. The DPD was assessed against other CAE tools using a practical case study and proved to be superior to all compared CEA tools in both diagnostic and presentation abilities. Furthermore, the DPD was successfully applied to non-technical areas including environmental applications.

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