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마르미-RE와 ITIL에 기반한 컴포넌트 소프트웨어의 서비스 지향 유지보수 프로세스 연구
최원서(Won-Suh Choi),류성열(Sung-Yul Rhew) 한국IT서비스학회 2009 한국IT서비스학회지 Vol.8 No.1
Rapid growth of management Information system (MIS) and evolution of software system enlarge maintenance necessity and it need a process to implement information system service in business. This paper proposes service-oriented maintenance process of component software based on service design and implementation provided by existing processes for maintenance, MaRMI-RE and ITIL. The Proposed process derives activities and tasks of the process by identifying services according to service guidelines. Service-oriented maintenance process is produced by analyzing correlation between the derived activities and tasks and MaRMI-RE's and adding the tasks to MaRMI-RE. The verify availability of the proposed service-oriented maintenance process, correlation between artifacts is proved.