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AI-based Emotional Understanding: Technology Trends and Future Prospects
Samuel Kakuba(사무엘 카쿠바),Dong Seog Han(한동석) 한국통신학회 2024 정보와 통신 Vol.41 No.4
Over the years artificial intelligence(AI) has been applied to improve human interaction with technology. A lot of technological advancements have been proposed to make this a success in several fields including emotion understanding. However, there exist challenges that researchers ought to focus on to industrialize AI-based machine emotion understanding in the current times. In this article, we review technological advancements, trends, and challenges of emotion understanding with a focus on the data used, and deep learning models. We also explain our perspective on the prospects of research on emotion understanding in the future. Our perspective is largely influenced by the fact that current systems are not able to reason and comprehend the detected and recognized emotions for decision-making and empathy. Therefore, we recommend the use of explainable AI to come up with systems that are as empathetic as humans to foster industrialization and comfortable user acceptance of technology.