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가전제품 설치수리기사가 인지하는 코로나19에 대한 감염 불안이 업무스트레스에 미치는 영향
권은중 ( Eun-jung Kwon ),황지현 ( Jee-hyun Hwang ),김희걸 ( Hee-gerl Kim ) 한국산업보건학회 2021 한국산업보건학회지 Vol.31 No.4
Objectives: The purpose of this study is to understand the effect of infection anxiety about COVID-19 perceived by home appliance installers and repair technicians on work stress. Methods: To collect data, the purpose of the study was explained through the labor union of domestic home appliance service companies, and a survey was conducted through mobile to 286 home appliance installers and repair technicians who agreed to the survey. Results: As a result of the analysis, it was found that age, fatigue, work satisfaction, visit time, and Corona 19 infection anxiety had a significant effect on work stress. In other words, the higher the age, the higher the fatigue, the lower the job satisfaction, the higher the work stress was when the visit time was more than 30 minutes, and the higher the Corona 19 infection anxiety, the higher the work stress. Conclusions: Based on the results of this study, the following suggestions are made. First, in order to prevent work stress, we propose the development of a workplace health care program that can solve fatigue. Second, it is necessary to prepare a working environment and provide institutional support to reduce work stress by increasing Job satisfaction. Third, a workplace quarantine measures is needed to prevent infection for essential-workers who do face-to-face work in preparation for possible infectious diseases in the future.
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