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기업 조직구성원의 정보기술 활용이 경영성과에 미치는 영향에 관한 연구
이종헌(Jongheon Lee),윤종훈(Jonghoon Yoon) 한국인터넷전자상거래학회 2011 인터넷전자상거래연구 Vol.11 No.2
In this study effects of corporate members’ information technology application capabilities on customer relationship, innovation and business performance were systemically analyzed to prove in demonstration that their IT application capabilities can induce to improve customer relationship, innovation, corporate competition, and business performance. Summary of findings from the first, information technology, customer relationships and all of the configuration factors affecting business innovation showed. Head affected the relationship management innovation management innovation, but did not affect the customer relationship. And Customer relationship management innovations had an impact on business performance. The results from the study prove that the factors of IT application capabilities can meet with the goals of corporate competition reinforcement and business performance attainment as well. And also it is judged that the results suggest they should make their best to which parts and with what endeavors so that charging information officers (CIO), charging information workers, and corporate organizational members will be helped from the results when they will apply with them upon introduction of a new information technology.
환경친화적 물류정책이 기업의 물류성과에 미치는 영향에 관한 연구
조임호(Imho Jo),윤종훈(Jonghoon Yoon),정지복(Jibok Chung) 한국SCM학회 2010 한국SCM학회지 Vol.10 No.1
With environment and energy problems caused by mass production and consumption, sustainable development has been raised as a major paradigm for newly economic improvement. This study is for looking over a causal relationship among governments Environment-Conscious Logistics (ECL) policies, ECL activities and performance of each company. Implications of this study are followed. First, EPR(Extended Producer Responsibility)policy and logistics standardization policy as governments ECL policies positively influence ECL activities of each company. Second, governments ECL policies indirectly contribute to the reduction of logistics cost, the promotion of brand image and the preservation of environment. Third, recognition of significance of ECL and the construction of ECL system have been found to improve the logistics performance of each company.