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        국내 경영혁신 활동의 핵심 성공요인 문헌 연구 - 6시그마, TQM, 린 6시그마, ERP, TPM, BPR, Project Management, System Engineering 중심으로 -

        문제옥 ( Mun Jeok ),윤성필 ( Yoon Sungpil ) 한국품질경영학회 2016 품질경영학회지 Vol.44 No.3

        Purpose: Existing precedent studies include success factors of individual management innovation activities constantly. However, those studies have limitations about the common key success factors of individual management innovation activities. Methods: For this study, we investigate the key success factors using literature research of the most typical management innovation activities adopted and implemented by many companies in Korea, such as 6sigma, TQM, Lean 6sigma, ERP, TPM, BPR, Project Management, System Engineering. Factors emerging repeatedly was combined into common factors and inherent factors that are necessary for the success of individual management innovation activities are designated to essential factors. Results: ‘Essential factors for Six Sigma’consist of 5 items. Black belt operating system, personnel management system linkage, the correct management of the data, perform improvement projects associated with financial performance financial result, linked to financial performance improvement project, project progress management. ‘Essential factors of TQM’ are arranged 4 items. Quality team’s independence and role, goal-setting, Quality Information System, corporate’s philosophy of quality first. ‘Essential factors of Lean Six Sigma’are the selection of value stream which is based on the customer needs and the value creation and identify the project based on the selected value in the company. ‘Essential factors of ERP’are investigated 6 items. Ongoing system maintenance and upgrades, the measurement and support of user satisfaction, the operating systems and the policies for the maintenance, IT infrastructure, change adaption condition monitoring, focusing on improving business performance. ‘Essential factors for TPM’are arranged 4 items. Motivated and energetic Bottom-Up, CEO’s recognition of the importance facility management, long term perspective of necessity and ongoing patience. ‘Essential factors for BPR’are the pursuit of change process and the staff’s sense of crisis management. ‘Essential factors for Project Management’are the strategy that reduce the risk management skills through risk management and the understanding and organized management for the project participant’s needs. ‘Essential factors for System Engineering’consist of 2 items. The first is the design for the best balanced system with pre-analysis about the compromise the cost, schedule and the performance. The second is the analysis of large problem into small problems which can solved. We have found the solution considering components of the interface through the systematic perspective. Conclusion: Common factors and essential factors presented in this study will properly help to introduce the individual management innovation activities for the each business sector and implement management innovation. After this study, new literature research that reflect new studies should accomplish steadily.

      • KCI등재

        제조부문의 6시그마 활동 운영 실태에 관한 연구

        문제옥 ( Mun Jeok ),윤성필 ( Yoon Sungpil ) 한국품질경영학회 2017 품질경영학회지 Vol.45 No.1

        Purpose: Most enterprises adopt six sigma acts to maximize the business performance with raising the executiveness for the project improvements in each parts. But there are little studies about six sigma actual operations in manufacturing whether the six sigma improvements that have injected a lot of budget, efforts, labours and time are run properly. Methods: This study select 31 interviewees who have MBB or BB from 5 large enterprises running six sigma over 10 years and 5 SMEs running six sigma over 5 years to understand and review the operational status of six sigma actions in manufacturing industry and to secure representativeness. This study identify the operational status of six sigma actions and key factors enhancing or impeding execution of six sigma projects through face-to-face interviews and online surveys by e-mail. Results: This study figured out the operational status of six sigma actions and key factors enhancing or impeding execution of six sigma projects. We used SPSS 16.0 for the reliability and the validity of survey data. Conclusion: There can be a lot of different factors that affect six sigma project improvements besides the key factors from this study. More study need to think of the organization characteristics and the basic conditions and to remedy the unreasonable points and defects rather than following foreign companies and enterprises.

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