호텔 종사원의 심리적자본이 조직몰입에 미치는 영향 = 심리적 주인의식의 매개효과를 중심으로

국문 초록 (Abstract)

본 연구의 목적은 서울특별시에 소재한 특등급 호텔기업 종사원의 심리적자본이 심리적주인의식과 조직몰입에 미치는 영향을 밝히고자 하였다. 또한 심리적주인의식이 심리적자본과 조직몰입에 미치는 매개효과를 밝히고자 하였다. 연구의 결과 심리적자본이 심리적주인의식과 조직몰입에 영향을 미치는 것으로 나타났다. 또한 심리적주인의식이 심리적자본과 조직몰입의 관계에 매개효과가 있는 것으로 나타났다.
본 연구의 결과는 치열한 경쟁환경 하에 경쟁우위를 위해서 호텔산업의 조직관리 측면에 심리적자본의 중요성, 심리적주인의식의 중요성을 강조하는 관리시스템 구축의 필요성을 강조하는 결과라고 할 수 있다.

다국어 초록 (Multilingual Abstract)

??This study aimed to explore the impacts of psychological capitals on the psychological ownerships and organizational commitments by employees in deluxe hotel located in Seoul. And also the mediating effects of psychological ownerships by employees on the relationships between psychological capitals and organizational commitments in hotel firms. The results of this study are, psychological capitals direct impacts on psychological ownerships and organizational commitments. And psychological ownerships influence mediating effects between psychological capitals and organizational commitments.<br/>
??The results of this study suggests that to build organizational behaviors management systems on emphasizing of the importance of psychological capitals and the importance of psychological ownerships by employees on intense competing environments in hotel industry for competitive advantages.

목차 (Table of Contents)

• 요약
• Abstract
• Ⅰ. 서론
• Ⅱ. 이론적 배경
• Ⅲ. 연구조사 설계
• Ⅳ. 실증분석
• Ⅴ. 결론
• 참고문헌
• 저자소개

참고문헌 (Reference)

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2 이봉세, "직무특성과 주인의식문화가 심리적 소유감 및 태도에 미치는 영향" 한국노사관계학회 19 (19): 139-167, 2009

3 이병철, "지방공무원의 심리적자본이 직무만족과 조직시민행동에 미치는 영향에 관한 연구" 한국지방정부학회 13 (13): 67-85, 2009

4 김재붕, "종업원지주제도, 심리적 주인의식과 조직몰입의 관계" 한국산업경제학회 21 (21): 913-934, 2008

5 이봉세, "종업원의 심리적 소유감이 직무성과, 책임감, 조직변화 수용성에 미치는 영향" 2005

6 장지예, "이익분배제에 의한 종업원의 인식이 조직몰입에 미치는 영향 : 심리적주인의식의 매개효과를 중심으로" 285-305, 2005

7 유현숙, "여성의 인적사회적 심리적자본에 관한실증 연구 : 대전광역시를 중심으로" 대전대학교 2004

8 추대엽, "레스토랑 직원의 심리적주인의식이 지각된 경영품질에 미치는 영향" 세종대학교 2009

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