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1 이재연, "조직 내 리더에 대한 신뢰에 관한 연구" 성균관대학교 대학원 2002
2 신유근, "인간존중의 경영" 다산출판사 1999
3 이관응, "신뢰경영과 서번트 리더십" 엘테크 2001
4 김영희, "서번트 리더십과 조직성과의 관계에 관한 연구" 충남대학교 대학원 2004
5 정성현, "서번트 리더십 특성이 종업원의 서비스성과에 미치는 영향" 청주대학교 대학원 2007
6 Kramer,R., "Trust in Organization" Sage. 1996
7 Lewicki,R.J.,, "Trust and distrust:New relationship and realities.Academy of Management Review." 23 (23): 438-458, 1998
8 Moorman,R.H.,, "Treating Employees Fairly and Organizational citizenship behaviors: Sorting the Effect of Job Satisfaction, Organizational Commitment, and Procedural Justice" 7 : 231-237, 1993
9 Greenleaf,R.K., "The servant as leader"
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