http://chineseinput.net/에서 pinyin(병음)방식으로 중국어를 변환할 수 있습니다.
변환된 중국어를 복사하여 사용하시면 됩니다.
- 中文 을 입력하시려면 zhongwen을 입력하시고 space를누르시면됩니다.
- 北京 을 입력하시려면 beijing을 입력하시고 space를 누르시면 됩니다.
RISS 인기검색어
- 검색키워드
- 저자 : Raymond TAN (검색결과 3 건)
- 무료
- 기관 내 무료
- 유료
-
Defining Service Quality in Tramp Shipping: Conceptual Model and Empirical Evidence
Vinh V. THAI,Wei Jun TAY,Raymond TAN,Alan LAI 한국해운물류학회 2014 The Asian journal of shipping and Logistics Vol.30 No.1
Tramp shipping constitutes a prominent segment of the shipping market. As customers increasingly seek value from service providers for low price but yet high quality services, there is a pressing need to understand critically what construe the service quality for the tramp sector. In this respect, however, no prior research has been conducted for this market segment. This study recognises the gap in the existing maritime literature and aimed to propose and validate a service quality (SQ) model to address such a gap. The study employs a triangulation approach, utilising literature review, interviews and surveys to develop, refine and verify the SQ model proposed. Interviews were conducted with various parties in the tramp sector while a survey using a sample size of 343 tramp shippers and 254 tramp service providers was also conducted with tramp shippers and tramp service providers. It was revealed that the SQ model of six dimensions of Corporate Image, Customer Focus, Management, Outcomes, Personnel and Technical, and their 18 associated attributes could be used as a reliable tool to measure service quality in tramp shipping. This research contributes to fill the gap in the existing literature by introducing and validating a new SQ model specifically for tramp shipping. Meanwhile, the model can also be used by practitioners to receive their customers’ evaluation of their service quality as well as a benchmarking tool for continuous improvement. This study is, however, confined to a small-sized data collected in Singapore and to the bulk commodity context. Further studies on the practicality of the SQ model involving larger sample size and in other regions and for the general and specialized cargoes would be required to enhance its reliability.
-
Seyed Saeid Hosseini,Mohammad Amin Alaei Shahmirzadi,Nicolas Raymond Tan 한국화학공학회 2016 Korean Journal of Chemical Engineering Vol.33 No.12
Natural and modified zeolite and bentonite are investigated and characterized for extraction of magnesium from aqueous solutions. Magnesium removals as high as 85.21% and 81.73% were achieved by calcined bentonite and microwave radiated zeolite, respectively. The effects of various operational parameters were studied and optimized using selected isotherms. Maximum Mg (II) adsorption capacities of 26.24 and 35.67mg·g−1 were obtained on pristine and calcined bentonites, respectively. Thermodynamic studies suggest that magnesium adsorption on natural bentonite is spontaneous and endothermic (9.13 kj·mol−1). Also, desorption study of natural bentonite demonstrates that HNO3 is more effective by offering 89.11% desorption than other desorptive counterparts.
-
Insights from a Prospective Follow-up of Thyroid Function and Autoimmunity among COVID-19 Survivors
David Tak Wai Lui,Chi-Ho Lee,Wing-Sun Chow,Alan Chun Hong Lee,Anthony Raymond Tam,Carol Ho Yi Fong,Chun Yiu Law,Eunice Ka Hong Leung,Kelvin Kai Wang To,Kathryn Choon Beng Tan,Yu-Cho Woo,Ching Wan Lam 대한내분비학회 2021 Endocrinology and metabolism Vol.36 No.3
Background: The occurrence of Graves’ disease and Hashimoto thyroiditis after coronavirus disease 2019 (COVID-19) raised concerns that severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) may trigger thyroid autoimmunity. We aimed to address the current uncertainties regarding incident thyroid dysfunction and autoimmunity among COVID-19 survivors. Methods: We included consecutive adult COVID-19 patients without known thyroid disorders, who were admitted to Queen Mary Hospital from July 21 to September 21, 2020 and had serum levels of thyroid-stimulating hormone, free thyroxine, free triiodothyronine (fT3), and anti-thyroid antibodies measured both on admission and at 3 months. Results: In total, 122 patients were included. Among 20 patients with abnormal thyroid function tests (TFTs) on admission (mostly low fT3), 15 recovered. Among 102 patients with initial normal TFTs, two had new-onset abnormalities that could represent different phases of thyroiditis. Among 104 patients whose anti-thyroid antibody titers were reassessed, we observed increases in anti-thyroid peroxidase (TPO) (P<0.001) and anti-thyroglobulin (P<0.001), but not anti-thyroid stimulating hormone receptor titers (P=0.486). Of 82 patients with negative anti-TPO findings at baseline, 16 had a significant interval increase in anti-TPO titer by >12 U, and four became anti-TPO-positive. Worse baseline clinical severity (P=0.018), elevated C-reactive protein during hospitalization (P=0.033), and higher baseline anti-TPO titer (P=0.005) were associated with a significant increase in anti-TPO titer. Conclusion: Most patients with thyroid dysfunction on admission recovered during convalescence. Abnormal TFTs suggestive of thyroiditis occurred during convalescence, but infrequently. Importantly, our novel observation of an increase in anti-thyroid antibody titers post-COVID-19 warrants further follow-up for incident thyroid dysfunction among COVID-19 survivors.
연관 검색어 추천
이 검색어로 많이 본 자료
활용도 높은 자료
