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Enhancing the Customer’s Information-sharing Intention Through Omnichannel Strategies
Nguyen Thi Tuyet NHUNG(Nguyen Thi Tuyet NHUNG ),Van Thanh-Truong NGUYEN(Van Thanh-Truong NGUYEN ),Nguyen Tuong An HUYNH(Nguyen Tuong An HUYNH ),Bui Thanh KHOA(Bui Thanh KHOA ) 한국유통과학회 2023 유통과학연구 Vol.21 No.3
Purpose: An omnichannel strategy creates a consistent brand image and customer experience across all channels, making it easier for customers to interact with a business and share information. This research aimed to investigated the relationship between consumers' information-sharing intention and their omnichannel experiences. Research design, data, and methodology: Through an online survey conducted in Vietnam, the study obtained 915 responses. The study used Partial Least Square Structural Equation Modeling (PLS-SEM) to analyze research data and confirm proposed research hypotheses. Results: Research results indicated that information-sharing intention is affected by both online and offline customer experience, and at the same time, the study also confirmed that omnichannel’s three characteristics (integration, individualization, interaction) positively impact on customer experience. Conclusions: From the research result, businesses may boost consumer trust and loyalty with the help of an omnichannel approach, which in turn increases customers' propensity to provide personally identifying information to the firm. One way to do this is to facilitate information exchange by delivering customized and relevant offers. Furthermore, companies show consumers the benefit of providing their data by utilizing it to enhance the customer experience.
Thanh-Truong Nguyen,Jeong-Tae Kim,Quoc-Bao Ta,Duc-Duy Ho,Thi Tuong Vy Phan,Thanh-Canh Huynh 국제구조공학회 2021 Smart Structures and Systems, An International Jou Vol.28 No.1
The piezoelectric-based smart interface technique has shown promising prospects for electro-mechanical impedance (EMI)-based damage detection with various successful applications. During the process of EMI monitoring and damage identification, the operational functionality of the smart interface device is a major concern. In this study, common functional degradations that occurred in the smart interface are diagnosed using a deep learning-based method. Firstly, the effect of functional degradations on the EMI responses is analytically discussed. Secondly, a critical structural joint is selected as the test structure from which EM measurement using the smart interface is conducted. Thirdly, a numerical model corresponding to the experimental model is established and updated to reproduce the measured EMI responses. By using the updated numerical model, the EMI responses of the smart interface under the common functional degradations, such as the shear lag effect, the adhesive debonding, the sensor breakage, and the interface detaching, are simulated; then, the functional degradation-induced EMI changes are characterized. Finally, a convolutional neural network (CNN)-based functional assessment method is newly proposed for the smart interface. The CNN can automatically extract and directly learn optimal features from the raw EMI signals without preprocessing. The CNN is trained and tested using the datasets obtained from the updated numerical model. The obtained results show that the proposed method was successful to classify four types of common defects in the smart interface, even under the effect of noises.
Application of Internet of Things Based Monitoring System for indoor Ganoderma Lucidum Cultivation
Quoc Cuong Nguyen,Hoang Tan Huynh,Tuong So Dao,HyukDong Kwon The Institute of Internet 2023 International journal of advanced smart convergenc Vol.12 No.2
Most agriculture plantings are based on traditional farming and demand a lot of human work processes. In order to improve the efficiency as well as the productivity of their farms, modern agricultural technology was proven to be better than traditional practices. Internet of Things (IoT) is usually related in modern agriculture which provides the farmer with a real-time monitoring condition of their farm from anywhere and anytime. Therefore, the application of IoT with a sensor to measure and monitors the humidity and the temperature in the mushroom farm that can overcome this problem. This paper proposes an IoT based monitoring system forindoor Ganoderma lucidum cultivation at a minimal cost in terms of hardware resources and practicality. The results show that the data of temperature and humidity are changing depending on the weather and the preliminary experimental results demonstrated that all parameters of the system were optimized and successful to achieve the objective. In addition, the analysis results show that the quality of Ganoderma lucidum produced on the research method conforms to regulations in Vietnam.
Tien Manh Huynh,Quang Dinh Le,Mai Ngoc Luu,Tram Thi Huyen Nguyen,Quy Nhuan Bui,Anh Phan Tuong Mai,Thang Hiep Duc Tran,Hien Minh Tran,Cong Hong Minh Vo,Duc Trong Quach 소화기인터벤션의학회 2022 International journal of gastrointestinal interven Vol.11 No.3
Jejunal Dieulafoy lesion (DL) is an exceedingly rare, life-threatening cause of gastrointestinal bleeding. Due to its rarity, intermittent bleeding symptoms that often necessitate prompt clinical intervention, variability in detection and treatment methods, and the risk of rebleeding, this condition frequently presents a diagnostic and therapeutic conundrum. We report a case of severe, intermittent, recurrent hematochezia due to a jejunal DL that was difficult to localize. In this case, the metallic coils used as a radiopaque marker allowed surgeons to accurately identify the bleeding site during intraoperative enteroscopy and successfully manage the lesion with minimally invasive laparoscopic surgery.
Tien Manh Huynh,Quang Dinh Le,Mai Ngoc Luu,Tram Thi Huyen Nguyen,Quy Nhuan Bui,Anh Phan Tuong Mai,Thang Hiep Duc Tran,Hien Minh Tran,Cong Hong Minh Vo,Duc Trong Quach 소화기인터벤션의학회 2022 Gastrointestinal Intervention Vol.11 No.3
Jejunal Dieulafoy lesion (DL) is an exceedingly rare, life-threatening cause of gastrointestinal bleeding. Due to its rarity, intermittent bleeding symptoms that often necessitate prompt clinical intervention, variability in detection and treatment methods, and the risk of rebleeding, this condition frequently presents a diagnostic and therapeutic conundrum. We report a case of severe, intermittent, recurrent hematochezia due to a jejunal DL that was difficult to localize. In this case, the metallic coils used as a radiopaque marker allowed surgeons to accurately identify the bleeding site during intraoperative enteroscopy and successfully manage the lesion with minimally invasive laparoscopic surgery.
An Approach for Scheduling Problem in Port Container Terminals : Moving and Stacking
HA Phuoc Lan,LE Ba Toan,HUYNH Tuong Nguyen,NGUYEN An Khuong,NGUYEN Van Minh Man 한국인터넷방송통신학회 2015 International Journal of Internet, Broadcasting an Vol.7 No.1
In this study, we consider the transportation problem in port container terminals. It aims to determine positions in yards to place the containers at the adequate times. The containers on ship must be unloaded one by one from top to bottom, and placed in the main yard in order to reduce additional cost required for unnecessary unloading when getting out by customer with given timetable. The cost for transportation at container terminals could be reduced by a new approach in scheduling: move the containers from ship and stack them onto main yard that minimizes cost of yard crane operation when unloading for customer.