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      • Public Perceptions of the Appropriateness of Robots in Museums and Galleries

        Webster, Craig,Ivanov, Stanislav Smart Tourism Research Center 2022 Journal of smart tourism Vol.2 No.1

        This research explores the public's perceptions of the appropriateness of the use of robots in museums and galleries. Using data from an international survey of 1589 participants, the data show that the perceived appropriateness of robot implementation in museums and galleries is driven largely by perceptions of the usefulness and emotional skills of robotic technologies, and their perceived advantages compared to human employees. Additionally, the findings suggest that the general attitudes towards service robots in tourism shape the attitudes towards robots in museums and galleries in particular. Furthermore, the findings reveal that the demographic characteristics of visitors are not related to their perceptions of robots in museums and galleries.

      • SEX ROBOTS AND GENDER RELATIONS: MARKETING HOSPITALITY SERVICES IN THE FUTURE ECONOMY

        Craig Webster,Anna Farmaki 글로벌지식마케팅경영학회 2023 Global Marketing Conference Vol.2023 No.07

        Few species on this planet partake in sex for recreational purposes and humans are one of them. What is noteworthy is that humans are the only species with the capability to develop advanced technologies to satiate the need for recreational sex. At present, there are massive advances in technologies in robotics that would suggest that it will not be long before sex work will be robotised. This large jump in technological capabilities brings up ethical, legal, and practical issues with regards to the commercialization of sex, something previously explored by some scholars (See, for example; D?ring, Mohseni & Walter,2020; Mackenzie, 2016; Makenzie, 2018; Klein & Lin, 2018). There is a growing literature that deals with how sex robots will be incorporated into the tourism and hospitality industries (see, for example; Yeoman & Mars, 2012). As sex robots become increasingly sophisticated, the ethics, social debate, and practicalities of their incorporation into society will have to be thought through, especially as their impact will not be gender neutral. While the historical roots of the modern mechanization of sex were gynocentric, the current technological innovations are largely aimed at a male consumer. In this research, the authors discuss the state of the art in sex robots, the practical aspects of the incorporation of sex robots into the field of hospitality and tourism, and the impact that such a technological jump will have upon sex tourism and its contribution to the sustainable development of destinations with a transformation of sex tourism into a new paradigm. The authors will conclude explaining the ways in which this technological innovation will impact upon males and females and the interactions between the genders, transforming human connections and hospitality. This research will be the first to discuss how the digital aspects of the new generation of sex robots will impact upon the marketing of automated sex services, since the intimate nature of the supply of services will require marketing finesse unlike other more openly disseminated hospitality services.

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        Workplace harassment among staff in higher education: a systematic review

        Marcus A. Henning,Chen Zhou,Peter Adams,Fiona Moir,Jennifer Hobson,Charlene Hallett,Craig S. Webster 서울대학교 교육연구소 2017 Asia Pacific Education Review Vol.18 No.4

        Workplace harassment in higher education adversely impacts workforce productivity and has deleterious health effects on victims. The aim of this study was to review the literature pertaining to workplace harassment in higher education. This systematic literature search was conducted in December 2013 and completed in January 2014. Refereed journal publications from 1994 to 2013 inclusive were identified. The strategy was conducted on seven major databases. A total of 3278 articles were initially screened, and after review 51 refereed journal articles were included in the final analysis. A thematic analysis identified six themes: causation, types, employee roles, measurement, consequences and interventions. The published evidence, mainly from North America, suggests that workplace harassment is prevalent in higher education, such as gender harassment, workplace bullying, and mobbing. This review highlighted issues associated with: (1) confirming direct causation of harassment due to the high prevalence of correlational research in this area; (2) establishing and standardising measures of harassment that would have cross-cultural applicability and validity; (3) the demand for more comparative research to cater for the globally mobile workforce; (4) the requirement for greater monitoring and evaluation of the efficacy of policies and programmes purporting to be effective in dealing with harassment in the higher education workplace; and (5) the need for more contextually laden research to examine the unique nuances operating in countries, such as those in the Asia Pacific region, not well represented in the literature.

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