http://chineseinput.net/에서 pinyin(병음)방식으로 중국어를 변환할 수 있습니다.
변환된 중국어를 복사하여 사용하시면 됩니다.
A Conceptual Model of System Informatics -based Service
( Chang-ho Lee ),( Jun-yeon Heo ),( Chie-hyeon Lim ),( Kwang-jae Kim ) 한국품질경영학회 2015 한국품질경영학회 학술대회 Vol.2015 No.2
Purpose: This study presents a new class of services, called system informatics-based service (SIS), where the main contents and values are created based on the analysis of the system data. Prognostic health management service, asset analytics service, and building energy management service are representative SIS cases. SIS cases are prevalent in practice, but studies on SIS from an academic perspective are scarce. This study proposes a conceptual model of SIS to lay a basis for future studies on SIS. Design/Methodology/Approach: A comprehensive review of related literature was conducted. In particular, literatures on system monitoring, informatics, and service science were carefully reviewed. A large number of SIS cases were also collected and analyzed. Findings: We developed a conceptual model of SIS, which includes the essential elements of SIS and their linkage. The characteristics and properties of SIS were also identified. Research limitations/implications: The proposed conceptual model of SIS lays a basis for future studies on SIS. A number of follow-up studies on SIS development and operation are expected. Practical implications: The proposed conceptual model of SIS would help practitioners develop and operate SISs. Originality/value: This study originally defines SIS and presents a conceptual model for a systematic understanding of SIS.