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論文(논문) : 서비스품질 향상을 통한 기내서비스 명품화에 관한 연구 -K항공사 승객과 승무원을 중심으로-
나은정 ( Eun Jung Na ),김기웅 ( Ki Woong Kim ),윤영표 ( Young Pyo Yoon ),박성식 ( Sung Sik Park ) 한국항공운항학회 2011 한국항공운항학회지 Vol.19 No.1
This paper tried to research the relationship among the passenger`s satisfaction and expectation of in-flight service quality, overall satisfaction and passenger`s Loyalty by emphasizing on two groups of passengers and cabin crews from K-airline to find out which service quality area should be focused on for pursuing premium in-flight service. Such six service quality areas as in-flight equipment, food&beverage, duty-free sales, service ability, service image and specialized service were conceived and survey questions were made based on relevant previous researches. The analysis has used the data of 281 passengers and 336 cabin crews from K-airline. According to the analysis, in physical service factors, passengers perceive satisfaction from duty-free sales contributes to overall service satisfaction. However, cabin crews believed in-flight equipment and food&beverage are important to overall service satisfaction. In human service factors, both groups seemed to agree service ability and service image have a positive impact on overall service satisfaction. Among service satisfaction factors, the customer`s satisfaction from cabin crew`s service ability(service response, professional knowledge and foreign language skill) is also proven to be directly connected to customer loyalty.
영아 연축과 Lennox-Gastaut 증후군을 동반한 Miller-Dieker 증후군 1례
나정민(Jeong Min Na),박찬희(Chan Hee Park),유은정(Eun Jung Yoo),정권(Kwon Jung),김경심(Kyoung Sim Kim),김용욱(Yong Wook Kim),김은영(Eun Young Kim) 대한소아신경학회 2008 대한소아신경학회지 Vol.16 No.1
근간대성 경련을 주소로 내원한 11일된 여아로, 1형 활택뇌증과 특징적인 안면 이상, FISH에서 17p13.3의 미세 결실을 보여 Miller-Dieker 증후군으로 진단되었다. 경련은 4개월에 영아 연축, 3년 6개월에 Lennox-Gastaut 증후군으로 진행되었고, 항경련제에 의해 잘 조절되지 않았다. 현재 환아는 8세로, 심한 정신 운동 발달 지연과 심한 성장 부진을 보인다. 저자들은 난치성 간질을 동반하면서 장기간 생존해 있는 증례를 경험하였기에 문헌고찰과 함께 보고하며, 유전학의 최근 진전, 동반 간질, 유전상담을 중점적으로 기술하고자 하였다. Miller-Dieker syndrome is a contiguous gene deletion syndrome involving chromosome 17p13.3, which is characterized by type 1(classical) lissencephaly and typical craniofacial abnormalities. Children with Miller-Dieker syndrome have profound psychomotor retardation, seizures that often are intractable, chronic feeding problems that lead to recurrent pneumonia, and shortened lifespan. We have experienced a Miller-Dieker syndrome female who has lived to 8years, showing severe mental and motor retardation and intractable epilepsy. She was diagnosed as Miller-Dieker syndrome in the neonatal period, showing typical facial features, type 1 lissencephaly, and chromosome 17p13.3 microdeletion in fluorescence in situ hybridization. Infantile spasm occurred at 4 months of age and progressed to Lennox-Gastaut syndrome at 3 years and 6 months, both of which were not controlled by antiepileptic drugs.
황선영(Sun Y. Hwang),나은정(Eun Jung Na) 한국통계학회 1998 응용통계연구 Vol.11 No.1
일반적인 판별분류분석은 자료점들 간의 독럽성 가정을 기본 전제로 한다. 본 연구에서는 자료점 간의 종속구조를 반영하는 판별분류기준을 제안하였으며 이를 위하여 조건부 자기 로지스틱 (conditional autologistic)모형을 이용하였다. 또한 모의실험을 통해 제시된 기준을 기존의 방법과 비교하였다. Most of the research on discrimination and classification analysis has been directeted to the situation where the data consist of independent observations. However, it is often the case in practice that a dependence structure between objects does exist, in particular, for the time series data. This article is handling such a case and is concerned with the problem of classifying new object when the dependence can be modelled by a discrete time series via conditional autologistic transition probability.