체험품질이 고객만족에 미치는 영향

권영미(Kwon Young-mi),박종희(Park Jong-hee),양주환(Yang Joo-hwan),서상윤(Seo Sang-yun) 한국문화산업학회 2010 문화산업연구 Vol.10 No.3

The specific goals of this study are as follows: First, we develop the items to measure the quality of rural tourism experience based on the Pine and Gilmore's experience economy theory and related literatures. Second, we examine the quality of experience is more important than it of service as Pine and Gilmore suggested. Third, we investigate which experience quality factors are more important in the farm tourism. Finally, we investigate the quality of experience affect on the visitors satisfaction. The results show that the importance of experience quality was more high than the service quality importance among the farm tourists. The effect of the four kinds of experience quality factors on customer satisfaction appears statistically significant. And the quality of experience results in very important factor affecting on the visitors satisfaction. The specific goals of this study are as follows: First, we develop the items to measure the quality of rural tourism experience based on the Pine and Gilmore's experience economy theory and related literatures. Second, we examine the quality of experience is more important than it of service as Pine and Gilmore suggested. Third, we investigate which experience quality factors are more important in the farm tourism. Finally, we investigate the quality of experience affect on the visitors satisfaction. The results show that the importance of experience quality was more high than the service quality importance among the farm tourists. The effect of the four kinds of experience quality factors on customer satisfaction appears statistically significant. And the quality of experience results in very important factor affecting on the visitors satisfaction.

장기공여와 이식에 대한 일반인의 주관적 특성

권영미(Kwon Young Mi),윤은자(Yeun Eun Ja) 한국간호과학회 2000 Journal of Korean Academy of Nursing Vol.30 No.6

『프시케에게 부치는 노래』에서의 이상에 대한 미의식

권영미(Young-Mi Kwon) 영미어문학회 2005 영미어문학연구 Vol.21 No.2

John Keats was one of the post-romantic poets who tried to find truth and beauty in human life. He used his imagination, Negative Capability, as a positive element in his works. And he thought the most important element in the actual world is to achieve Soul-making through the power of imagination. So he explored through the imagination into the ultimate reality of our melancholic life to give it positive meaning paradoxically. Ode to Psydche which was written first, grasped the love of psyche which was existing at the mythological world in the past, and was systematized by the problem of compensation that was derived by the pains. In this poem, Keats wanted to a pursuit of ideal world by creating soul-making to unify with her and a pursuit of beauty through understanding of actual world. In conclusion, during his short life Keats felt human agonies and troubles sensitively and understand the importance of experience in this world. He tried to see all things not through the pessimistic view but as beauty. Therefore it has the value of reestimation that he finally attains the Truth, creates his soul and becomes pure poet.

아동양육시설 아동 대상 국내 미술치료 프로그램의 연구동향

권영미(Kwon, Young-Mi),유경미(Yoo, Kyung-Mi) 한국예술심리치료학회 2021 예술심리치료연구 Vol.17 No.2

본 연구는 아동양육시설 아동 대상 미술치료 프로그램 관련 연구동향을 파악하기 위하여 학위논문 51편과 학술논문 22편, 총 73편을 분석하였다. 연구의 분석기준은 연구대상의 진단 및 평가 도구, 연구방법, 미술치료 프로그램 운영, 미술치료 프로그램 내용으로 나누었다. 연구 결과, 진단 및 평가도구로는 투사 검사 측정도구보다 객관적 검사 측정도구가 많이 사용되었고, 연구방법에서 연구설계는 사전-사후검사 통제집단 설계가 많았으며, 통계처리 방법은 t 검정을 많이 사용하였고, 자료분석은 양적·질적 분석방법이 많았다. 연구의 참여 아동은 문제행동과 관련된 부적응 문제를 보이는 아동이 많았으며, 집단을 대상으로 한 실험연구의 수가 많았고, 참여 아동의 연령은 8~13세, 학년은 초4~6학년, 아동 수는 6~10명이 가장 많았다. 기술된 입소사유는 부모이혼이 가장 많았으며, 미술치료프로그램의 총 회기수는 13~17회기, 회기별 중재시간은 40~60분, 주당 시행 횟수는 1회, 활동단계는 3단계, 중재환경은 기술하지 않은 연구가 많았다. 미술치료 프로그램의 치료목표는 자아존중감 향상이 많았고, 활동방법으로는 점토(소조)활동을 많이 사용하였다. 마지막으로 연구 결과의 의미와 아동양육시설 아동 대상 미술치료 프로그램의 발전을 위한 제언을 하였다. This study analyzed 51 dissertations, 22 academic papers, and 73 total to identify research trends related to art therapy programs for children in child care facilities. The analysis criteria of research were divided into the diagnosis and evaluation tools of research subjects, the method of research, the operation of art therapy programs, and the content of art therapy programs. As a result of the study, objective test measurement tools were used more than projection test measurement tools, research design had more pre-post-test control group designs, statistical processing methods used more t-test, and data analysis had more quantitative and qualitative methods. Many children participated in the study showed maladjustment problems related to problem behavior, and the number of experimental studies conducted on groups was high, with the age of 8 to 13, grade 4 to 6, and 6 to 10 children. The reason for the described admission was parents divorce, and the total number of sessions of art therapy programs was 13 to 17 sessions, 40 to 60 minutes of arbitration per session, once a week, three stages of activity, and many studies did not describe the arbitration environment. The treatment goal of the art therapy program was to improve self-esteem and to use clay (sozo) activities as an activity method. Finally, the meaning of the research results and suggestions were made for the development of art therapy programs for children in child care facilities.

간호대학생의 정서와 사회심리적 건강의 관련성 연구

권영미(Kwon, Young Mi) 한국간호교육학회 2001 한국간호교육학회지 Vol.7 No.2

간호대학생의 봉사활동 특성에 따른 욕구충족, 사회성, 전공만족도 연구

권영미(Kwon, Young Mi),주혜주(Joo, Hye Joo),조경미(Cho, Kyung Mi) 한국간호교육학회 2004 한국간호교육학회지 Vol.10 No.1

간호학생의 도덕판단과 윤리적 가치관

권영미(Kwon, Young Mi) 한국간호교육학회 2002 한국간호교육학회지 Vol.8 No.1

가정간호와 연계한 이동목욕 서비스 평가

권영미(Kwon, Young-Mi) 한국간호교육학회 2005 한국간호교육학회지 Vol.11 No.1

간호학생의 전공연계 봉사학습 경험

권영미(Kwon, Young Mi) 한국간호교육학회 2011 한국간호교육학회지 Vol.17 No.2

Purpose The purpose of this study was to explore the experience of service-learning in connection with the major of nursing. Method: This is qualitative research based on the application of a focus-group research method and Glaser’s grounded theory. The nine participants of the research participated in the process of developing a service-learning program to promote health in the elderly. They operated the program by acting as instructors for more than 12 months. Results: The basic socio-psychological problems hared by the participants of the research is ‘burden’. The basic social process required to solve the problem is ‘self-realization’ which has been successively shown in the order of the stage of experiencing a surge of will, the stage of recognizing the occurrence of internal and external changes, the stage of being confident, and the stage of obtaining self-respect. Throughout the process, the participants solved ‘burden’ in a positive way through reflections and reciprocity, developing and strengthening their capabilities. Conclusion: Based on the results, it is necessary to consider the development of a service-learning program in connection with the nursing major in order to provide the students studying nursing with the opportunity to have various learning experiences.

병원내 집단간의 수간호사 역할지각에 관한 연구

권영미 ( Young Mi Kwon ) 한국주관성연구학회 1998 주관성연구 Vol.- No.3

The trend in administration of hospital organization is decentrali-zation and specialization by units or by functions. Therefore, there is high need to reinforce administration systems especially tuned for each nursing unit and the nursing unit manager will possess a more important position in the hospital as well as in nursing administration. A head nurse``s role will enhance patients`` satis-faction by providing improved nursing, and will set up a role model for staff nurse that affects various aspects, of the profession such as self achievement and job satisfaction. The study attempts to give understanding of and explanations to the subjective assessment of individual hospital members regarding head nurse``s role. Since perception is the process individuals use to select, organize, store, and interpret stimuli into a meaningful and coherent picture of the world, role perception is a subjective concept. So, the research method utilized Q-methodology that explains the respondent``s subjectivity by objectifying his subjectivity. The purpose of this study is to characterize the subjective structure of head nurse``s role perceptions and to examine the relationships between own cognition and the perception of the second person``s cognition of head nurse``s role according to the coorientation model. 33 head nurses and 29 other department members in 5 university hospitals served as respondents. The result of this study shows that there are three types each, respectively of subjectivity in head nurses and other department members concerning head nurses`` role, and there are four factors each, respectively of recognition of head nurse``s role perceived by each group about the other group. The relationship between the above-mentioned patterns through a coorientation model was as follows; In the relation of head nurses and other department members in Hospital to the head nurse``s role, the degree of their agreement was high. The congruency between own cognition about head nurse`` role and perception of other``s cognition showed low. Also, the accuracy of the own subjectivity on head nurse``s role and own recognition as perceived by other was low. Consequently, this study discovered dissimilarities of head nurse``s role perception between role sectors and role senders. By doing this, available evidence suggests that role conflict exists in head nurse``s role performance and that it may be caused by difference of role perceptions. Few suggestion have been made based on the conclusion. There is a need for relative study of head nurse``s role perceptions between staff nurses / doctors and head nurses.