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How much do family members satisfy with the intensive care unit in South Korea?
임가진,( Jinsoo Min ),( Guntae Park ),( Jisook Yoon ),( Jeongyeon Shin ),( Sangim Park ),( Sejoong Kim ),( Jongsun Park ),( Hoil Yoon ),( Jaeho Lee ),( Choontaek Lee ),( Youngjae Cho ),( Yeonjoo Lee ) 대한결핵 및 호흡기학회 2015 대한결핵 및 호흡기학회 추계학술대회 초록집 Vol.120 No.-
Meeting the needs of family members of patients in the intensive care unit(ICU) is an important aspect of patient- and family-centered care. We evaluated the satisfaction and ICU experiences of the family members of ICU admitted patients We developed a survey asking the family members about their ICU experience, which evaluated the 3 major outcomes: (1)understanding of general information on ICU, (2) understanding of medical status of ICU patient, and (3)satisfaction of information received. The mean score of three outcomes, which represent overall family satisfaction with the ICU care, was calculated for each variable. The study was conducted at the medical ICU of Seoul National University Bundang Hospital from August, 2014 to February, 2015. One hundred three surveys were returned. The satisfaction of information received had highest score(79.8±20.6), followed by understanding of medical status of ICU patient(76.0±19.4), and understanding of general information on ICU(58.5±23.9). The score of overall family satisfaction was 71.0±16.7. Multi-variate analysis revealed the patient age over than 70 year-old, lower score of satisfaction of previous admission and lower level of patient’s education were significantly associated with decreased overall family satisfaction. The patient age over than 70 year-old, lower score of satisfaction of previous admission and lower level of patient’s education were significant factors associated with overall satisfaction. Further researche using validated questionnaire are essential to improve the family members ICU experience.