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      럭셔리 모바일 쇼핑몰 속성과 패션 제품의 쇼핑가치가 신뢰를 매개로 지속사용의도에 미치는 영향 = A Study on the Effects of the Luxury Mobile Shopping Attributes and the Shopping Value of Luxury Fashion Products on the Continuously Using Intention via Trust

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      https://www.riss.kr/link?id=A107229780

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      다국어 초록 (Multilingual Abstract) kakao i 다국어 번역

      Today, as the use of smart phones has become commonplace, consumers have increased their purchases through mobile devices, making them one of the major retailers. Sales in the mobile shopping market have since grown from 1.8 trillion won in 2012 to 42.5 trillion won in 2017 and have continued to grow until now in 2019 to become a major distribution. Such changes are thought to be noteworthy, with clothing/fashion-related products accounting for the largest portion of products sold through mobile shopping, among them, some luxury fashion brands, which had previously been reluctant to go online in consideration of their declining image, are thought to be worth noting changes such as increasing sales through mobile devices or increasing the portion of online-only products.
      First of all, Unlike ordinary fashion mobile shopping malls, this study looked at the characteristics of luxury mobile shopping malls, what are consumers’perception of luxury fashion products, and how these attributes affect trust.
      This study would like to find out why consumers who purchase expensive luxury products continue to purchase luxury products through mobile, despite the fact that they are not able to see them directly and put on products. Therefore, this study was conducted based on the characteristics of the luxury mobile shopping mall and the perceived shopping value of luxury fashion products as an independent variable, the trust of the mobile shopping mall as a medium, and the intention of continuous use as a dependent variable.
      This is to analyze the impact of mobile shopping mall attributes and the shopping value of luxury fashion products on consumers’ intentions to continue to use luxury fashion products through mobile shopping. And it is intended to provide an overall understanding of the process in which each characteristic has an intention of continuing use, through whether trust acts as the mediation between these characteristics and its intended use.
      This Study has shown that providing various product composition can be an important shopping motivation, and only social-oriented values among the shopping value attributes of luxury fashion products have a positive impact on trust, and self-oriented values are not significant. In addition, as a result of confirming the mediating effect of trust in the impact of luxury mobile shopping mall attributes on sustainable use, it was found that luxury mobile shopping mall properties have a significant impact on trust.
      Moreover, as a result of confirming the mediating effect of trust in the impact of the perceived shopping value of luxury fashion products on sustainable use, it was found that the perceived shopping value of luxury fashion products has a significant impact on trust. The results of this study will provide relevant theoretical implications and provide companies with practical implications for today’s digital age.
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      Today, as the use of smart phones has become commonplace, consumers have increased their purchases through mobile devices, making them one of the major retailers. Sales in the mobile shopping market have since grown from 1.8 trillion won in 2012 to 42...

      Today, as the use of smart phones has become commonplace, consumers have increased their purchases through mobile devices, making them one of the major retailers. Sales in the mobile shopping market have since grown from 1.8 trillion won in 2012 to 42.5 trillion won in 2017 and have continued to grow until now in 2019 to become a major distribution. Such changes are thought to be noteworthy, with clothing/fashion-related products accounting for the largest portion of products sold through mobile shopping, among them, some luxury fashion brands, which had previously been reluctant to go online in consideration of their declining image, are thought to be worth noting changes such as increasing sales through mobile devices or increasing the portion of online-only products.
      First of all, Unlike ordinary fashion mobile shopping malls, this study looked at the characteristics of luxury mobile shopping malls, what are consumers’perception of luxury fashion products, and how these attributes affect trust.
      This study would like to find out why consumers who purchase expensive luxury products continue to purchase luxury products through mobile, despite the fact that they are not able to see them directly and put on products. Therefore, this study was conducted based on the characteristics of the luxury mobile shopping mall and the perceived shopping value of luxury fashion products as an independent variable, the trust of the mobile shopping mall as a medium, and the intention of continuous use as a dependent variable.
      This is to analyze the impact of mobile shopping mall attributes and the shopping value of luxury fashion products on consumers’ intentions to continue to use luxury fashion products through mobile shopping. And it is intended to provide an overall understanding of the process in which each characteristic has an intention of continuing use, through whether trust acts as the mediation between these characteristics and its intended use.
      This Study has shown that providing various product composition can be an important shopping motivation, and only social-oriented values among the shopping value attributes of luxury fashion products have a positive impact on trust, and self-oriented values are not significant. In addition, as a result of confirming the mediating effect of trust in the impact of luxury mobile shopping mall attributes on sustainable use, it was found that luxury mobile shopping mall properties have a significant impact on trust.
      Moreover, as a result of confirming the mediating effect of trust in the impact of the perceived shopping value of luxury fashion products on sustainable use, it was found that the perceived shopping value of luxury fashion products has a significant impact on trust. The results of this study will provide relevant theoretical implications and provide companies with practical implications for today’s digital age.

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      참고문헌 (Reference)

      1 안광호, "패션마케팅" 수학사 2018

      2 인 샤오 롱, "중국 밀레니얼세대 소비자의 소비동기와 해외 명품 브랜드 구매의도에 관한 연구 -소비자 자민족중심주의의 조절효과를 중심으로-" 충남대학교 대학원 2018

      3 조윤진, "제품 유형, PPL 유형, 심리적 반발감 정도에 따른 웹툰 PPL 효과연구" 홍익대학교 2016

      4 문태현, "인터넷쇼핑몰의 과다한 가격할인 및 선착순경매가 소비자의 구매의도에 미치는 영향에 관한 연구" 한국정보처리학회 14 (14): 395-406, 2007

      5 박철, "인터넷 정보탐색 가치가 인터넷 쇼핑행동에미치는 영향에 관한 연구-쇼핑몰 방문빈도와 구매의도를 중심으로-" 15 (15): 143-162, 2000

      6 대한상공회의소, "유통산업백서" 2017

      7 이성호, "온라인 해외직접구매를 이용하는 소비자의 이용동기에 대한 연구" 국제e-비즈니스학회 15 (15): 39-55, 2014

      8 이계정, "스페셜 오더 상품과 모바일 SNS 홍보 전략이 브랜드 럭셔리 및 브랜드 관계에 미치는 영향" 한국의류산업학회 19 (19): 411-420, 2017

      9 고은주, "새로운 유통으로의 모바일 패션 쇼핑몰 도입에 관한 연구-브랜드 특성(복종, 가격, 타겟, 매출액)을 중심으로-" 한국의류학회 33 (33): 1164-1179, 2009

      10 임지훈, "브랜드 명품성 측정도구의 개발" 한국방송광고공사 (73) : 185-216, 2006

      1 안광호, "패션마케팅" 수학사 2018

      2 인 샤오 롱, "중국 밀레니얼세대 소비자의 소비동기와 해외 명품 브랜드 구매의도에 관한 연구 -소비자 자민족중심주의의 조절효과를 중심으로-" 충남대학교 대학원 2018

      3 조윤진, "제품 유형, PPL 유형, 심리적 반발감 정도에 따른 웹툰 PPL 효과연구" 홍익대학교 2016

      4 문태현, "인터넷쇼핑몰의 과다한 가격할인 및 선착순경매가 소비자의 구매의도에 미치는 영향에 관한 연구" 한국정보처리학회 14 (14): 395-406, 2007

      5 박철, "인터넷 정보탐색 가치가 인터넷 쇼핑행동에미치는 영향에 관한 연구-쇼핑몰 방문빈도와 구매의도를 중심으로-" 15 (15): 143-162, 2000

      6 대한상공회의소, "유통산업백서" 2017

      7 이성호, "온라인 해외직접구매를 이용하는 소비자의 이용동기에 대한 연구" 국제e-비즈니스학회 15 (15): 39-55, 2014

      8 이계정, "스페셜 오더 상품과 모바일 SNS 홍보 전략이 브랜드 럭셔리 및 브랜드 관계에 미치는 영향" 한국의류산업학회 19 (19): 411-420, 2017

      9 고은주, "새로운 유통으로의 모바일 패션 쇼핑몰 도입에 관한 연구-브랜드 특성(복종, 가격, 타겟, 매출액)을 중심으로-" 한국의류학회 33 (33): 1164-1179, 2009

      10 임지훈, "브랜드 명품성 측정도구의 개발" 한국방송광고공사 (73) : 185-216, 2006

      11 김민정, "모바일 패션 쇼핑 특성이 지각된 유용성과 지각된 용이성, 구매태도 및 구매의도에 미치는 영향 - 스마트폰 사용자를 중심으로 -" 복식문화학회 22 (22): 240-257, 2014

      12 홍세빈, "모바일 커머스의 특성과 소비자 특성이 모바일 패션 쇼핑 구매의도에 미치는 영향" 이화여자대학교 대학원 2013

      13 이이진, "모바일 애플리케이션의 고객가치가 고객만족과 신뢰를 매개로 지속적 사용의도에 미치는영향" 부경대학교 대학원 2019

      14 강지연, "모바일 쇼핑을 통한 럭져리 패션 제품의지속사용의도에 미치는 영향에 대한 연구" 부산대학교 대학원 2020

      15 편해수, "모바일 쇼핑에서 지각된 위험, 가격민감성, 선택의 어려움, 구매연기간 구조적 관계" 한국상품학회 37 (37): 95-104, 2019

      16 임세희, "모바일 쇼핑몰 속성이 브랜드진정성과 충성도에 미치는 영향" 한성대학교 대학원 2018

      17 오정정, "모바일 쇼핑 속성이 시장성과에 미치는영향" 건국대학교 대학원 2014

      18 조미란, "모바일 쇼핑 소비자의 구매연기에 영향을 미치는 요인" 한국소비자정책교육학회 12 (12): 45-67, 2016

      19 최빛나, "모바일 소셜 커머스 특성이 구매의도에 미치는 영향 -쇼핑가치의 매개효과를 중심으로-" 한국디지털정책학회 16 (16): 89-98, 2018

      20 윤선영, "명품브랜드 소비자의 재 구매의도에 미치는 영향 분석-온라인 해외직업구매 이용동기, 행동의도, 위험지각을 중심으로-" 한국패션비즈니스학회 22 (22): 1-14, 2018

      21 조혜덕, "Y세대의 지각된 명품 브랜드 가치가 브랜드 신뢰, 애착 그리고 충성도에 미치는 영향" 세종대학교 대학원 2018

      22 Lynne M. Sallot, "What the Public Thinks about Public Relations: An Impression Management Experiment" SAGE Publications 79 (79): 150-171, 2016

      23 Nadine Hennigs, "What is the Value of Luxury? A Cross-Cultural Consumer Perspective" Wiley 29 (29): 1018-1034, 2012

      24 Eunju Ko, "Value-based segmentation of luxury consumption behavior" Wiley 26 (26): 625-651, 2009

      25 Gefen, "Trust and TAM in Online Shopping: An Integrated Model" JSTOR 27 (27): 51-, 2003

      26 Paurav Shukla, "The influence of value perceptions on luxury purchase intentions in developed and emerging markets" Emerald 29 (29): 574-596, 2012

      27 Ellen Garbarino, "The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships" SAGE Publications 63 (63): 70-87, 2018

      28 Arjun Chaudhuri, "The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty" SAGE Publications 65 (65): 81-93, 2018

      29 Paurav Shukla, "Status consumption in cross‐national context" Emerald 27 (27): 108-129, 2010

      30 Aron O’Cass, "Status brands: examining the effects of non‐product‐related brand associations on status and conspicuous consumption" Emerald 11 (11): 67-88, 2002

      31 윤인희, "SERVQUAL 모형을 적용한 지역사회 암 환자의 서비스 만족도 분석" 한국자료분석학회 19 (19): 2135-2144, 2017

      32 Nancy Y. Wong, "Personal taste and family face: Luxury consumption in Confucian and western societies" Wiley 15 (15): 423-441, 1998

      33 Chang-Hoan Cho, "Online Shopping Hesitation" Mary Ann Liebert Inc 9 (9): 261-274, 2006

      34 Müller-Veerse, F., "Mobile Commerce Report" Durlacher Research Ltd 1999

      35 Keng Siau, "Mobile Commerce" IGI Global 12 (12): 4-13, 2001

      36 Vigneron, F., "Measuring perceptions of brand luxury" 11 (11): 484-506, 2004

      37 Wiedmann, K. P., "Measuring consumers’ luxury value perception : a cross-cultural framework" 1 : 2007

      38 Helga Dittmar, "Material possessions as stereotypes: Material images of different socio-economic groups" Elsevier BV 15 (15): 561-585, 1994

      39 Jean-Noël Kapferer, "Managing luxury brands" Springer Science and Business Media LLC 4 (4): 251-259, 1997

      40 Jarvenpaa, S. L., "Is there a future for retailing for internet?" SAGE Publications, Inc 139-154, 1997

      41 Stephen W. Litvin, "Individualism/collectivism as a moderating factor to the self-image congruity concept" SAGE Publications 10 (10): 23-32, 2016

      42 Tsai, S. P., "Impact of Personal orientation on luxury-brand purchase value" 47 (47): 177-206, 2005

      43 Berry, C. J., "Idea of Luxury: A conceptual and historical investigation" Cambridge University Press 1994

      44 ANDREA EVERARD, "How Presentation Flaws Affect Perceived Site Quality, Trust, and Intention to Purchase from an Online Store" Informa UK Limited 22 (22): 56-95, 2014

      45 Aron O'Cass, "Exploring consumer status and conspicuous consumption" Wiley 4 (4): 25-39, 2004

      46 Sonja Grabner-Kräuter, "Empirical research in on-line trust: a review and critical assessment" Elsevier BV 58 (58): 783-812, 2003

      47 Sirkka L. Jarvenpaa, "Consumer trust in an internet store" Springer Science and Business Media LLC 1 (1): 45-71, 2000

      48 Sirkka L. Jarvenpaa, "Consumer Trust in an Internet Store: A Cross-Cultural Validation" Oxford University Press (OUP) 5 (5): 1-35, 1999

      49 Mandrik, C. A., "Consumer Heuristics : The tradeoff between processing effort and brand value choice" 23 : 301-307, 1996

      50 Giacomo Corneo, "Conspicuous consumption, snobbism and conformism" Elsevier BV 66 (66): 55-71, 1997

      51 Paurav Shukla, "Comparing the importance of luxury value perceptions in cross-national contexts" Elsevier BV 65 (65): 1417-1424, 2012

      52 Dhruv Grewal, "Communicating Price Information through Semantic Cues: The Moderating Effects of Situation and Discount Size" Oxford University Press (OUP) 23 (23): 148-, 1996

      53 Caroline Tynan, "Co-creating value for luxury brands" Elsevier BV 63 (63): 1156-1163, 2010

      54 Lesile, L. D., "Clothing and human Behavior" McGraw-Hill 1984

      55 Donna L. Hoffman, "Building consumer trust online" Association for Computing Machinery (ACM) 42 (42): 80-85, 1999

      56 문영주, "B2C 전자상거래에서 사회적 실재감, 즐거움, 만족, 신뢰형성이 재구매의도에 미치는 영향 연구 : 오픈마켓 이용자를 중심으로" 국제e-비즈니스학회 10 (10): 63-87, 2009

      57 Zhen Shao, "Antecedents of trust and continuance intention in mobile payment platforms: The moderating effect of gender" Elsevier BV 33 (33): 1-10, 2019

      58 Bouchaib Bahli, "An exploration of wireless computing risks" Emerald 12 (12): 245-254, 2004

      59 Vigneron, F., "A review and a conceptual framework of prestige-seeking consumer behavior" 1999 (1999): 1-15, 1999

      60 Dan J. Kim, "A multidimensional trust formation model in B-to-C e-commerce: a conceptual framework and content analyses of academia/practitioner perspectives" Elsevier BV 40 (40): 143-165, 2005

      61 DONNA L. HOFFMAN THOMAS P. NOVAK, "A New Marketing Paradigm for Electronic Commerce" Informa UK Limited 13 (13): 43-54, 1997

      62 한국인터넷진흥원, "2018_인터넷이용실태조사_국문_최종보고서" 2019

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      학술지 이력
      연월일 이력구분 이력상세 등재구분
      2022 평가예정 재인증평가 신청대상 (재인증)
      2019-01-01 평가 등재학술지 유지 (계속평가) KCI등재
      2016-01-01 평가 등재학술지 유지 (계속평가) KCI등재
      2012-01-01 평가 등재학술지 선정 (등재후보2차) KCI등재
      2011-01-01 평가 등재후보 1차 PASS (등재후보1차) KCI등재후보
      2009-01-01 평가 등재후보학술지 선정 (신규평가) KCI등재후보
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      2016 0.55 0.55 0.47
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