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    국내 제조기업의 ERP 시스템 도입의 정량적 성과에 관한 연구

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    https://www.riss.kr/link?id=A82511469

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    다국어 초록 (Multilingual Abstract) kakao i 다국어 번역

    Researches on the introduction of ERP system kept on examining the critical successful factors (CSFs) that focus on factors to achieve effectively successful projects, and trying to measuring the actual effectiveness of the introduction of ERP system. However, most of the preceding researches on the effectiveness of the introduction of ERP system that was searching devoted effects has been ceased, and actually even researches on the economical results have just done the basic cognitive evaluation of result indicators by many questionnaires instead of objective measuring values, because of the difficulty of measuring the evaluation of the result. Moreover, researches on positive effects of the introduction of ERP on enterprise results and researches that failed to give advantageous effects showed different results each other. And a part of researches reported that only a part of result indicators were partially affected. In this research, we investigated Korean large enterprises or middle-sized enterprises in manufacture industry that introduces SAP R/3 and Oracle package to compare their quantitative financial results after the introduction of ERP system, in order to measure the effects of the ERP system. First, we evaluated the difference of the quantitative financial results before and after the introduction of the ERP system. Second, we evaluated the opportunities shown by the effects after the introduction of the ERP system. Third, we removed the sample of the exchange crisis (IMF) and executed the additional analysis to reflect the average increasing and decreasing rate in the industry, so that pure evaluation can be achieved. Inherent limits of precedent researches are removed and practical effects of the pure introduction of the ERP system are evaluated, so the research of this research is significant. The result of this research is as follows. Because of the introduction of ERP, the rate of turnover of inventory property has increased and sales of preparation inventory property have decreased so that more effective inventory property management has been achieved. Moreover, preparation sales of labor costs and preparation sales of the number of employees have decreased to show the effect of the reduction of labor costs. However, it could no be concluded that we could increase the profit due to the introduction of ERP system. Due to the introduction of ERP, although we concluded that the return on assets (ROA) and the additional value of one-person employee statistically showed obvious differences and increased, the return on equity failed to show obvious differences after the process of introduction of ERP.
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    Researches on the introduction of ERP system kept on examining the critical successful factors (CSFs) that focus on factors to achieve effectively successful projects, and trying to measuring the actual effectiveness of the introduction of ERP system....

    Researches on the introduction of ERP system kept on examining the critical successful factors (CSFs) that focus on factors to achieve effectively successful projects, and trying to measuring the actual effectiveness of the introduction of ERP system. However, most of the preceding researches on the effectiveness of the introduction of ERP system that was searching devoted effects has been ceased, and actually even researches on the economical results have just done the basic cognitive evaluation of result indicators by many questionnaires instead of objective measuring values, because of the difficulty of measuring the evaluation of the result. Moreover, researches on positive effects of the introduction of ERP on enterprise results and researches that failed to give advantageous effects showed different results each other. And a part of researches reported that only a part of result indicators were partially affected. In this research, we investigated Korean large enterprises or middle-sized enterprises in manufacture industry that introduces SAP R/3 and Oracle package to compare their quantitative financial results after the introduction of ERP system, in order to measure the effects of the ERP system. First, we evaluated the difference of the quantitative financial results before and after the introduction of the ERP system. Second, we evaluated the opportunities shown by the effects after the introduction of the ERP system. Third, we removed the sample of the exchange crisis (IMF) and executed the additional analysis to reflect the average increasing and decreasing rate in the industry, so that pure evaluation can be achieved. Inherent limits of precedent researches are removed and practical effects of the pure introduction of the ERP system are evaluated, so the research of this research is significant. The result of this research is as follows. Because of the introduction of ERP, the rate of turnover of inventory property has increased and sales of preparation inventory property have decreased so that more effective inventory property management has been achieved. Moreover, preparation sales of labor costs and preparation sales of the number of employees have decreased to show the effect of the reduction of labor costs. However, it could no be concluded that we could increase the profit due to the introduction of ERP system. Due to the introduction of ERP, although we concluded that the return on assets (ROA) and the additional value of one-person employee statistically showed obvious differences and increased, the return on equity failed to show obvious differences after the process of introduction of ERP.

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    목차 (Table of Contents)

    • Ⅰ. 서 론
    • Ⅱ. 문헌연구
    • 1. ERP 시스템 도입의 정성적 성과 측정
    • 2. ERP 시스템 도입의 정량적 성과 측정
    • Ⅲ. 연구모형 및 가설설정
    • Ⅰ. 서 론
    • Ⅱ. 문헌연구
    • 1. ERP 시스템 도입의 정성적 성과 측정
    • 2. ERP 시스템 도입의 정량적 성과 측정
    • Ⅲ. 연구모형 및 가설설정
    • 1. 연구모형
    • 2. 가설설정
    • 3. 연구변수 및 연구방법
    • Ⅳ. 실증분석
    • 1. 가설 1 검정
    • 2. 가설 2 검정
    • 3. 가설 3 검정
    • 4. 추가 분석 Ⅰ : 외환위기 표본 제거 후 결과
    • 5. 추가 분석 Ⅱ : 산업 평균의 증감률 반영 후 결과- 외감이상 기업의 산업 평균
    • 6. 추가 분석 Ⅲ : 산업 평균의 증감률 반영 후 결과- 유가증권시장 및 코스닥시장 종목 기업의 산업 평균
    • Ⅴ. 결 론
    • 참고문헌
    • Abstract
    더보기

    참고문헌 (Reference)

    1 산업자원부, "중소기업의 ERP 도입효과 분석"

    2 정경수, "조직적 상황이 ERP시스템의 도입 성과에 미치는 영향" 한국정보시스템학회 12 (12): 19-46, 2003

    3 김소형, "기업조직특성이 ERP 도입과 그 성과에 미치는 영향" 국민대학교 2000

    4 조남재, "경영정보시스템 : 전략적 비전 실현을 위한 접근법" 세영사 1998

    5 Schneider, P., "Wanted: ERP People Skills" CIO 1999

    6 Brynjolfsson, E., "The Productivity Paradox of Information Techno- logy" 36 (36): 77-, 1993

    7 Olson, M. H., "The Impact of Office Automation on the Organization : Some Implications for Research and Practice" 25 (25): 838-847, 1982

    8 Toni, M. S., "The Impact of Critical Success Factors Across the Stages of Enterprise Resource Planning Implement- ation" 1-10, 2001

    9 Markus, M. L., "The Enterprise System Experience- from Adoption to Success, Framing the Domains of IT Management: Projecting the Future Through the Past" Pinnaflex Educational Resources 173-207, 2000

    10 DeLone, W. H., "The DeLone and McLean Model of Information Systems Success: A Ten-Year Update" 19 (19): 9-30, 2003

    1 산업자원부, "중소기업의 ERP 도입효과 분석"

    2 정경수, "조직적 상황이 ERP시스템의 도입 성과에 미치는 영향" 한국정보시스템학회 12 (12): 19-46, 2003

    3 김소형, "기업조직특성이 ERP 도입과 그 성과에 미치는 영향" 국민대학교 2000

    4 조남재, "경영정보시스템 : 전략적 비전 실현을 위한 접근법" 세영사 1998

    5 Schneider, P., "Wanted: ERP People Skills" CIO 1999

    6 Brynjolfsson, E., "The Productivity Paradox of Information Techno- logy" 36 (36): 77-, 1993

    7 Olson, M. H., "The Impact of Office Automation on the Organization : Some Implications for Research and Practice" 25 (25): 838-847, 1982

    8 Toni, M. S., "The Impact of Critical Success Factors Across the Stages of Enterprise Resource Planning Implement- ation" 1-10, 2001

    9 Markus, M. L., "The Enterprise System Experience- from Adoption to Success, Framing the Domains of IT Management: Projecting the Future Through the Past" Pinnaflex Educational Resources 173-207, 2000

    10 DeLone, W. H., "The DeLone and McLean Model of Information Systems Success: A Ten-Year Update" 19 (19): 9-30, 2003

    11 Mcgill, T. J., "Testing the DeLone and McLean Model of IS Success in the User Developed Application Domain" 11 : 2000

    12 DeLone, W. H., "Systems Sucess The Quest for the Dependent Variable" 3 (3): 60-95, 1992

    13 Newell, S., "Social Capital in ERP Projects : The Differential Source and Effects of Bridging and Bonding" 257-265, 2002

    14 Braglia, M., "Shortcomings and Benefits associated with the Implementation of MRP Packages: A Survey Research" 12 (12): 428-438, 1999

    15 문태수, "SCOR 모델을 활용한 자동차부품산업의 공급망관리(SCM) 시스템 설계 및 구현" 한국인터넷전자상거래학회 6 (6): 261-285, 2006

    16 Sumner, M., "Risk Factors in Enterprise-Wide/ERP Projects" 15 : 317-327, 2000

    17 Pereira, R. E., "Resource View Theory Analysis of SAP as a Source of Competitive Advantage for Firms" 30 (30): 38-46, 1999

    18 Krumwiede, K. R., "Reaping the Promise of Enterprise Resource Systems" 82 (82): 49-52, 2000

    19 Davenport, T. H., "Putting the Enterprise into the Enterprise Systems" 76 (76): 121-131, 1998

    20 Chen, I. J., "Planning for ERP Systems:Analysis and Future Trend" 7 (7): 374-386, 2001

    21 Evans, M., "Ovum Evaluates ERP for Manufactur- ers" Ovum LTD 1997

    22 Andreas, I. N., "Organizational Performance Effects of ERP Systems Usage: The Impact of Post-Implementation Changes" 7 (7): 18-35, 2006

    23 Rosemann, M., "Measuring the Performance of ERP Software-a Balanced Scorecard Approach" 1999

    24 Pitt, L. F., "Measuring IS Service Quality: Lesson from Two Longitudinal Case Studies" 22 (22): 61-79, 1997

    25 Adam, F., "Lessons from Enterprise Resource Planning Implementations in Ireland?Towards smaller and shorter ERP Projects" 15 (15): 305-316, 2000

    26 Robey, D., "Learning to Implement Enterprise Systems: An Exploratory Study of the Dialectics of Change" 19 (19): 17-46, 2002

    27 Hitt, L. M., "Investment in Enterprise Resource Planning: Business Impact and Productivity Measures" 19 (19): 71-98, 2002

    28 Stratman, J. K., "Information Integration for Supply Chain Manage- ment: An Empircal Investigation of ERP Systems in Manufacturing" The University of North Carolina at Chapel Hill 2001

    29 Hsu, L. L., "Impacts of ERP System on the Integrated-Interaction Performance of Manufacturing and Marketing" 104 (104): 42-55, 2004

    30 Poston, R., "Financial Impact of Enterprise Resource Planning Implementations" 2 : 271-294, 2001

    31 Gupta, A., "Enterprise Resource Planning: The Emerging Organi- zational Value Systems" 100 (100): 114-118, 2000

    32 Mabert, V. A., "Enterprise Resource Planning: Common Myths versus Evolving Reality" 44 (44): 69-76, 2001

    33 Olhager, J., "Enterprise Resource Planning Survey of Swedish Manufacturing Firms" 146 (146): 365-373, 2003

    34 Scott, J. E., "Enhancing Functionality in an Enter- prise Software Package" 37 (37): 111-122, 2000

    35 박동진, "ERP시스템의 성과에 영향을 미치는 요인" 371-383, 2002

    36 한영춘, "ERP시스템의 성공요인에 관한 연구" 8 (8): 131-148, 1999

    37 김태웅, "ERP시스템의 도입과 성과에 관한 연구 - 우리나라 제조업체를 중심으로 -" 10 (10): 61-79, 2000

    38 한승오, "ERP시스템에 대한 인식행태가 경영성과에 미치는 영향에 관한 연구" 호남대학교 2006

    39 강소라, "ERP시스템과 조직통합방식 간의 연계: ERP 도입목적 명확성의 역할" 한국경영학회 32 (32): 1157-1186, 2003

    40 정명환, "ERP시스템 성과의 평가구조에 관한 실증연구" 14 : 51-60, 2000

    41 이석준, "ERP시스템 구현의 핵심성공요인과 활용 성과에 관한 실증적 연구 : 중소기업을 중심으로" 11 (11): 155-173, 2001

    42 장경서, "ERP시스템 구현 핵심성공요인에 관한 탐색적 연구" 2 (2): 225-281, 2000

    43 황재훈, "ERP시스템 구축 및 효과에 관한 연구" 9 (9): 47-56, 2002

    44 공두진, "ERP 시스템의 성공요인이 재무적 성과에 미치는 영향" 동아대학교 2002

    45 노미현, "ERP 시스템의 구현성공과 도입성과에 관한 연구" 한국중소기업학회 26 (26): 3-26, 2004

    46 홍성찬, "ERP 시스템 수행이 정보활용역량과 사업 성과에 미치는 영향" 6 (6): 45-56, 2005

    47 이종호, "ERP 시스템 도입요인과 성과변수에 관한 연구" 한국생산성학회 16 (16): 95-116, 2002

    48 이창희, "ERP 시스템 도입성과에 영향을 미치는 요인에 관한 실증연구" 서울대학교 2003

    49 김미영, "ERP 시스템 도입단계에서 사용자 참여가 시스템 성과에 미치는 영향" 6 (6): 63-83, 2001

    50 강문식, "ERP 시스템 도입 효과에 관한 실증적 연구" 16 : 1-20, 2002

    51 김상훈, "ERP 시스템 구축단계별 주요성공요인에 관한 실증적 연구" 26 (26): 1-21, 2001

    52 장활식, "ERP 구현의 참여자 역할과 시스템 성과 간의 관계에 있어 변화관리 활동의 매개 효과에 관한 연구" 한국정보시스템학회 16 (16): 75-106, 2007

    53 나영, "ERP 구축에 따른 기업의 성과측정" 24 : 305-348, 2000

    54 Bailey, J. E., "Development of Tool for Measuring and Analyzing Computer User Satisfaction" 29 (29): 530-545, 1983

    55 Soh, C., "Cultural Fits and Misfits: Is ERP a Universal Solution?" 43 (43): 47-51, 2000

    56 Bingi, P., "Critical Issues Affecting and ERP Implementation" 16 (16): 116-123, 1999

    57 Nah, F. F., "Critical Factors for Successful Implementation of Enterprise Systems" 7 (7): 285-296, 2001

    58 이순철, "CIO 전략 매뉴얼: 정보기술 운영전략" SIGMAINSIGHT 2003

    59 Pliskin, N., "Big-Bang ERP Implementation at a Global Company" 2 : 233-248, 2000

    60 King, W. R., "Assessing Information System Value" 12 (12): 34-45, 1983

    61 Saarinen, T., "An Expanded Instrument for Evaluating Information System Success" 31 (31): 103-118, 1996

    62 Laughlin, S. P., "An ERP Game Plan" 20 (20): 32-37, 1999

    63 Holland, C. P., "A Critical Success Factors Model for ERP Implementation" 16 (16): 30-36, 1999

    64 한국전산원, "2003년도 중소기업 IT화 지원사업 성과평가 보고서"

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