호텔종사자의 직무 착근도, 직무만족, 조직시민행동 및 업무성과간의 관계연구 -형제자매수 조절효과와 함께- = Examining of the relationships among hotel employees` job embeddedness, job satisfaction, organizational citizenship behavior and department performance: The moderating role of the number of siblings

다국어 초록 (Multilingual Abstract)

The purposes of this study were to (1) examine how hotel employees` job embeddedness, which includes organization embeddedness and community embeddedness, influence job satisfaction, (2) identify the relationships among job satisfaction, organizational citizenship behavior and department performance, and (3) investigate the moderating role of the number of siblings in inducing organizational citizenship behavior and department performance. The proposed model was experimentally tested using data collected from 319 hotel employees in Pusan, Korea. The results indicated that (1) three dimensions of organization embeddedness (fit organization, links organization and sacrifice organization) and two dimensions of community embeddedness (links community and sacrifice community) have impacts on job satisfaction; (2) job satisfaction influence both organizational citizenship behavior and department performance and organizational citizenship behavior have an effect on department performance; and (3) the number of siblings played a moderating function only in the relationship between job satisfaction and organizational citizenship behavior. The theoretical and managerial implications were discussed.

참고문헌 (Reference)

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