심리적 소진으로부터 회복에 이르는 과정에 대한 질적 연구: 대학상담자를 대상으로 = A Qualitative Study on the Process of Burnout and Burnout Recovery among Counselors in College Counseling Centers

다국어 초록 (Multilingual Abstract)

To explore the process that involves burnout and recovery, we conducted interviews with 14 college counselors who experienced burnout and recovery. Analysis of the interview data, using grounded theory method, revealed 183 themes, 51 subcategories, and 22 categories. The participants experienced “impairment in functioning as a counselor due to exhaustion,” and the model encompasses 4 stages, including `burnout`, `external changes and personal efforts`, `recovery,` and `internal growth.` The first stage of `burnout` occurred because of several environmental and individual factors, and those who reached the `recovery` stage could return to the `burnout` stage, or recycle through the stages due to poor working conditions. However, if college counselors pursued internal changes and utilized self-care strategies during the `recovery` stage, they could proceed with the `internal growth` stage and break the recycling pattern of burnout and recovery. This study differs from the previous studies in that it offers a theoretical model that encompasses the burnout and recovery process.

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