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    호텔 직원의 일-생활 균형(WLB)이 주관적 경력 성공 및 경력 몰입에 미치는 영향 = Employees` Work Life Balance in Hotel Organization influencing Subjective Career Success and Career Commitment

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    https://www.riss.kr/link?id=A99961453

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    다국어 초록 (Multilingual Abstract) kakao i 다국어 번역

    The objectives of this study are to analyze the effects of work-life balance which can be perceived by first class hotel employees in seoul on subjective career success and career commitment. A total of 360 questionnaires were distributed and 344 questionnaires were collected. Of these, 316 questionnaires were used for data analyses excluding 28 questionnaires with missing values. The major results of this study are as follows. First, testing the first hypothesis, it was proven that the work-family balance and chances of employment, work-growth balance and career satisfaction, work-growth balance and chances of employment all had positive influences on each other. The second hypothesis was tested and showed that career satisfaction and chance of employment, a subordinate elements of subjective career success had positive effects on career commitment. Testing the third hypothesis, it was found out that work-leisure balance and work-growth balance both had positive influences on career commitment. Therefore, hotel organization should be used to give continuous attention and support to family providing employees with mentoring and coaching If, through cross training and overseas benchmarking which is a non-monetary benefit, work-life balance is given to employees, their career success and career commitment can be increased. Also, hotel organization should support employee`s continuous growth, providing various career path.
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    The objectives of this study are to analyze the effects of work-life balance which can be perceived by first class hotel employees in seoul on subjective career success and career commitment. A total of 360 questionnaires were distributed and 344 ques...

    The objectives of this study are to analyze the effects of work-life balance which can be perceived by first class hotel employees in seoul on subjective career success and career commitment. A total of 360 questionnaires were distributed and 344 questionnaires were collected. Of these, 316 questionnaires were used for data analyses excluding 28 questionnaires with missing values. The major results of this study are as follows. First, testing the first hypothesis, it was proven that the work-family balance and chances of employment, work-growth balance and career satisfaction, work-growth balance and chances of employment all had positive influences on each other. The second hypothesis was tested and showed that career satisfaction and chance of employment, a subordinate elements of subjective career success had positive effects on career commitment. Testing the third hypothesis, it was found out that work-leisure balance and work-growth balance both had positive influences on career commitment. Therefore, hotel organization should be used to give continuous attention and support to family providing employees with mentoring and coaching If, through cross training and overseas benchmarking which is a non-monetary benefit, work-life balance is given to employees, their career success and career commitment can be increased. Also, hotel organization should support employee`s continuous growth, providing various career path.

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    참고문헌 (Reference)

    1 박인규, "호텔종사원의 조직차원 변수가 직장 - 가정 갈등에 미치는 영향에 관한 연구" 대한관광경영학회 25 (25): 115-130, 2011

    2 홍경옥, "호텔종사원들의 직장-가정 갈등이 경력관련태도에 미치는 영향" 대한관광경영학회 25 (25): 199-216, 2010

    3 최우성, "호텔 종사원에 있어 경력몰입의 선행변수와 결과변수에 관한 연구 : 고용형태의 조절효과" 경기대학교 대학원 2005

    4 최영환, "호텔 부서에서 지각하는 조직 갈등이 소진에 미치는 영향" 대한관광경영학회 27 (27): 533-551, 2012

    5 최동희, "호텔 부서에 따른 일-가정 갈등과 소진의 지각 차이에 관한 연구" 한국호텔관광학회 14 (14): 201-213, 2012

    6 "한국종합사회조사" 성균관대학교 2-29, 2005

    7 이애주, "특급호텔 F&B 종사원의 조직몰입과 고객지향성의 관계" 대한관광경영학회 24 (24): 297-314, 2009

    8 김주엽, "직무특성과 일-가정 균형" 11 (11): 101-121, 2008

    9 서재현, "조직공정성이 조직후원 인식에 미치는 영향에 관한" 29 (29): 451-472, 2000

    10 김정운, "일과 삶의 조화(work-life balance)에 대한 개념적 이해와효과성" 2 (2): 29-48, 2005

    1 박인규, "호텔종사원의 조직차원 변수가 직장 - 가정 갈등에 미치는 영향에 관한 연구" 대한관광경영학회 25 (25): 115-130, 2011

    2 홍경옥, "호텔종사원들의 직장-가정 갈등이 경력관련태도에 미치는 영향" 대한관광경영학회 25 (25): 199-216, 2010

    3 최우성, "호텔 종사원에 있어 경력몰입의 선행변수와 결과변수에 관한 연구 : 고용형태의 조절효과" 경기대학교 대학원 2005

    4 최영환, "호텔 부서에서 지각하는 조직 갈등이 소진에 미치는 영향" 대한관광경영학회 27 (27): 533-551, 2012

    5 최동희, "호텔 부서에 따른 일-가정 갈등과 소진의 지각 차이에 관한 연구" 한국호텔관광학회 14 (14): 201-213, 2012

    6 "한국종합사회조사" 성균관대학교 2-29, 2005

    7 이애주, "특급호텔 F&B 종사원의 조직몰입과 고객지향성의 관계" 대한관광경영학회 24 (24): 297-314, 2009

    8 김주엽, "직무특성과 일-가정 균형" 11 (11): 101-121, 2008

    9 서재현, "조직공정성이 조직후원 인식에 미치는 영향에 관한" 29 (29): 451-472, 2000

    10 김정운, "일과 삶의 조화(work-life balance)에 대한 개념적 이해와효과성" 2 (2): 29-48, 2005

    11 최현정, "일-가족 갈등(WFC)의 다차원 척도가 서비스 회복 행동, 직무만족, 그리고 이직의도에 미치는 영향 연구 - 호텔 접객 직원을 대상으로 -" 한국호텔외식경영학회 18 (18): 171-189, 2009

    12 백유성, "일-가정 균형(WFB)의 상호작용 기제" 1-16, 2007

    13 최현정, "외식업체 비정규직 직원의 일-가족 갈등, 일-가족 지원, 직장만족, 이직의도의 관계 연구" 한국호텔외식경영학회 20 (20): 127-145, 2011

    14 고현철, "연구개발 조직구성원의 이중몰입(Dual commitment)에 관한 연구 : 조직몰입과 경력몰입을 중심으로" 연세대학교 대학원 2004

    15 김성국, "여성관리자의 Glass Ceiling 현상에 관한 연구" 22 (22): 205-230, 1998

    16 김종관, "업무구조, 조직문화, WLB제도가 조직유효성에 미치는 영향* - 일과 생활의 균형의 매개효과를 중심으로 -" 한국인적자원관리학회 16 (16): 57-77, 2009

    17 강혜련, "성취동기와 가족친화제도가 기혼여성의 직장-갈등과 경력몰입에 미치는 조절변인의 효과" 5 (5): 1-14, 2000

    18 장혜경, "균형잡고 살아라" 웅진씽크빅 2003

    19 우종필, "구조방정식모델 개념과 이해" 한나래아카데미 2012

    20 이기은, "경력몰입의 결정요인과 경력몰입이 구성원의 태도에 미치는 영향 : 연구전문직 종사자를 대상으로" 서강대학교 대학원 2000

    21 한국여성정책연구원, "가족친화적인 고용정책의 현황과 활성화 방안" 2001

    22 김정운, "‘일과 삶의 균형(Work-Life Balance)’ 척도 개발을 위한 연구" 여가문화학회 5 (5): 53-69, 2008

    23 Kossek, E., "Work-family Conflict, Policies, and The Job-Life Satisfaction Relationship: A Review and Directions for Organizational Behavior-Human Resources Research" 83 : 139-149, 1998

    24 Frone, M. R., "Work-family Balance, In Handbook of Occupational Health Psychology" American Psychological Association 143-162, 2003

    25 Hughes, D. L., "Work Experiences and Marital Interaction: Elaborating the Complexity of Work" 15 (15): 423-438, 1994

    26 Barnet, R. C., "Women, Men, Work and Family: An Expansionist Theory" 56 (56): 781-796, 2001

    27 Greenhaus, J. H., "When Work and Family are Allies: A Theory of Work-family Facilitation" 31 : 72-92, 2006

    28 Nabi, G. R., "The relationship between HRM, social support and subjective career success among men & women" 22 (22): 457-474, 2001

    29 Hall, D. T., "The New Career Contract: Wrong on Both Counts" Boston University Executive Development Roundtable 1993

    30 Karatepe, O. M., "The Effects of Work Role and Family Role Variables on Psychological and Behavioral Outcomes of Frontline Employees" 27 : 255-268, 2006

    31 Quick, J. D., "The Balancing Act: At Work and at Home" 33 : 426-438, 2004

    32 Blau, G., "Testing the Generalizability of Career Commitment Measure and Its Impact on Employee Turnover" 35 (35): 88-103, 1989

    33 Peluchette, J. V. E., "Subjective Career Success: The Influence of Individual Difference, Family and Organization Variables" 43 (43): 1993

    34 Seibert, S. E., "Proactive Personality and Career Success" 84 (84): 416-427, 1999

    35 Judge, T. A., "Political Influence Behavior and Career Success" 20 (20): 43-56, 1994

    36 Ferris, G. R., "Personnel/Human Resources Management: A Political Influence Perspective" 17 (17): 447-468, 1991

    37 Yogev, S., "Patterns of Work and Family Involvement among Single- and Dual-Earner Couples" 70 (70): 754-768, 1985

    38 Bagozzi, R. P., "On the Evaluation of Structural Equation Models" 16 (16): 74-94, 1988

    39 Martins, L. L., "Moderator of the Relationship between Work-Family Conflict and Career Satisfaction" 45 (45): 399-409, 2002

    40 Derr, C. B., "Managing the New Careerist: The Diverse Career Success Orientations of Today's Workers" Jossey-Bass 1986

    41 Beauregard, T. A., "Making the Link between Work-Life Balance Practices and Organizational Performance" 19 (19): 9-22, 2009

    42 Johnson, C. D., "In Search of Traditional and Contemporary Career Success" The University of Georgia 2001

    43 Arthur, M. B., "Handbook of Career Theory" Cambridge University Press 7-25, 1989

    44 Greenhaus, J. H., "Effect of Race on Organizational Experience: Job Performance Evaluations and Career Outcomes" 33 (33): 64-86, 1990

    45 Hartline, M. D., "Corridors of Influence in the Dissemination of Customer-Oriented Strategy to Customer Contact Service Employees" 64 : 35-50, 2000

    46 Roskies, E., "Coping with Job Insecurity: How Does Personality Make a Difference" 14 (14): 617-630, 1993

    47 Ashford, S. J., "Content, Causes, and Consequences of Job Insecurity: A Theory-Based Measure and Substantive Test" 32 (32): 803-829, 1989

    48 Allen, T. D., "Consequences Associated with Work-to-Family onflict: A Review and Agenda for Future Research" 5 : 278-308, 2000

    49 Feldman, D. C., "Careers in Organizations: Recent Trends and Future Directions" 15 : 135-156, 1989

    50 Darden, W. R., "Career versus Organizational Commitment: Antecedents and Consequences or Retail Salespeople's Commitment" 65 (65): 80-106, 1989

    51 Carson, K. D., "Career Commitment: Construction of a Measure and Examination of its Psychometric Properties" 44 : 237-262, 1994

    52 Lyness, K. S., "Can a Manager have a Life and a Career? International and Multisource Perspective on Work-Life Balance and Career Advancement Potential" 93 (93): 789-805, 2008

    53 Aryee, S., "Antecedents and Outcomes of Career Commitment" 40 (40): 288-305, 1992

    54 Aryee, S., "An Investigation of the Predictors & Outcomes of Career Commitment in Three Career Stage" 44 : 1-16, 1994

    55 Lam, T., "An Investigation of Employees' Job Satisfaction; The Case of Hotels in Hong Kong" 22 : 157-165, 2001

    56 Judge, T. A., "An Empirical Investigation of the Predictors of Executive Career Success" 48 : 488-, 1995

    57 Cieri, H. D., "Achievements and Challenges for Work-life Balance Strategies in Austrailian Organizations" 16 (16): 90-103, 2005

    58 Kopleman, R. E., "A model of Work, Family, and Interrole Conflict: A Construct Validation Study" 13 (13): 198-215, 1983

    59 Lee, K., "A Meta-Analytic Review of Occupational Commitment: Relations with Person and Work Related Variables" 85 : 799-811, 2000

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