정신장애인 근로자의 직무만족에 영향을 미치는 변인간의 인과관계 모형연구 = A Study on the Causal Model Between the Variables of the Effect Job Satisfaction of the Employed People with Mental Illness

국문 초록 (Abstract)

본 연구는 정신장애인 근로자의 직무만족과 관련된 요인들의 인과관계를 실증적으로 규명함으로써 정신장애인 근로자의 직무만족 증진방안에 대한 기초자료를 확보하는데 목적이 있다. 이를 위해 정신장애인 근로자 326명을 대상으로 직무만족에 영향을 미치는 작업환경 요인들과 심리적 임파워먼트 간의 인과관계를 경로분석을 통하여 결과를 분석하였다. 연구결과, 첫째, 상사의 지원, 동료의 지원, 참여적 풍토, 보상체계는 정신장애인 근로자의 심리적 임파워먼트에 직접적이고 정적인 영향을 미치는 것으로 나타났다. 둘째, 심리적 임파워먼트, 상사의 지원, 동료의 지원은 이들의 직무만족에 정적인 영향을 미치는 것으로 나타났다. 셋째, 상사의 지원, 참여적 풍토, 보상체계는 심리적 임파워먼트를 매개로 하여 정신장애인 근로자의 직무만족에 유의미한 영향을 미치는 것으로 나타났다. 이러한 연구결과는 정신장애인 근로자의 직무만족 증진에 있어 직장 내 상사 및 동료들과의 팀웍, 개방적이고 참여할 수 있는 풍토조성, 인센티브 등의 보상체계 마련 등 그들의 심리적 임파워먼트 수준을 이끌어 낼 수 있도록 사후지도를 강화하는 지원의 필요성을 보여준다.

다국어 초록 (Multilingual Abstract)

The purpose of this study is searching for basic strategies for enhancing job satisfaction of the employed people with mental illness, thorough empirically examing factors in job satisfaction to examine the causal model.
Accordingly, the causal model between the working environmental factors that affect job satisfaction and the psychological empowerment was analyzed in this study through path analysis conducted with 326 the employed people with mental illness. The result showed that, first, superiors' support, colleagues' support, participative climate and compensation system had direct and static effects on the psychological empowerment of the people with mental illness. Second, it was revealed that psychological empowerment, superior's support and colleague's support from have static effects on their job satisfaction. Third, it was revealed that superiors' support, participative climate and compensation system have meaningful effects on the job satisfaction of the people with mental illness using psychological empowerment as a mediating. Such study result shows the need for support of reinforcing follow-up guidance by forming such as teamwork with the work superior and colleagues forming open and participative climate and coming up with compensation system such as incentives in order to enhance the job satisfaction of the people with mental illness.

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