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BSC 핵심관점이 ISO 품질경영시스템과 기업성과에 미치는 영향에 관한 연구
김순문(Kim soon-moon),윤재홍(Yoon jae-hong) 동아대학교 경영문제연구소 2013 經營論叢 Vol.34 No.-
In the knowledge-based economy, HRD(Human Resource Development) is very important intangible assets. It has been also indicated that performance measurement systems have limitations and inadequate problems for these needs. Kaplan and Norton suggested new performance measurement synthesis: the Balanced Scorecard that could be supplemental to traditional system, and being utilized by many companies nowadays. BSC(Balanced Score Card) consist of four perspectives ("learning and growth", "internal business process", "customer", "finance") and KPI(Key Performance Indicator) This study proposes BSC "learning and growth perspective" affect directly ISO QMS(Quality Management System) and ISO QMS also affect Business performances(financial performance, non-financial performance). Finally non-financial performance affect financial performance. This paper suggests new model using BSC and ISO QMS for business performances measurement system.
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윤재홍(Yoon, Jae Hong),김순문(Kim, Soon Moon) 동아대학교 경영문제연구소 2010 經營論叢 Vol.31 No.-
The DBR(Drum-Buffer-Rope) approach of TOC(Theory of Constraints) is used to achieve the global optimization of unbalanced factory by focusing on the management of capacity constrained resources which restrict throughput of the production system. DBR has widely been recognized as an efficient tool to lower the stock level and to shorten the lead time by pursuing the whole profit rather than achieving a local efficiency. The satisfaction of due date is important competitiveness in the thruster factory which has the characteristics of the product variety and frequent order change. Thus, it is desirable to apply the DBR approach to the thruster factory in order to develop an efficient assembly production system for better productivity. This paper presents the DBR scheduling system for the thruster factory and to apply the DBR scheduling system to the thruster factory. Along this line, this study first introduces general steps of DBR scheduling system in detail and describes the methodology of developing the DBR scheduling system for the thruster factory. The proposed DBR scheduling system is applied to the thruster production process in order to demonstrate the procedures of production scheduling based on DBR.
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