http://chineseinput.net/에서 pinyin(병음)방식으로 중국어를 변환할 수 있습니다.
변환된 중국어를 복사하여 사용하시면 됩니다.
The New Public Management in hybrid settings: New challenges for performance measures
Deborah Agostino,Michela Arnaboldi 한국행정학회 2015 International Review of Public Administration Vol.20 No.4
This study questions whether Performance Measurement Systems (PMSs) defined under the New Public Management (NPM) logic fit the needs of hybrid settings where inter-organizational relationships exist between multiple actors in charge of service delivery. After outlining the key characteristics of an NPM-based PMS and its limitations in hybrid settings, an exploratory case study was carried out on a public network in charge of delivering a local public transport service. The network was particularly appropriate, as it initially endorsed an NPM-based PMS. Findings show problems in using the PMS and adapting the model, which led to the development of new features and requirements. Using a theoretical triangulation, it was possible to draw a more general insight into the characteristics of a PMS in a hybrid setting, here called a relational and participative PMS.