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- 저자 : Badri Masood (검색결과 2 건)
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Masood Badri,Mugheer Al Khaili,Rashed Lahej Al Mansoori 서울대학교행정대학원 2015 Asian Journal of Political Science Vol.23 No.3
Structural equation modelling was utilised to develop and test three models while exploring the causality effect of constructs. The models hypothesised that trust in the government was a result of interactions of several other forces: namely, citizens’ expectation, perception of service quality and satisfaction with these services. The article validates and replicates the findings on the question of causality between performance and trust. The findings were very consistent with the previous ones. The model incorporating citizen’s demographic data provided the best fit. According to this model, citizen demographics, expectations and quality of services influence citizen satisfaction; and ultimately, citizen satisfaction influences trust in government. The perceived quality of all services provides significant standardised estimates. However, congestion in streets, parking facilities, parks and recreation and schools are the most salient drivers of citizen satisfaction. The variables of income, education level, years living in Abu Dhabi and marital status exert the highest influence on this satisfaction construct. Perception of quality of services has a significant effect on overall satisfaction; and overall satisfaction drives trust in local government officials. In addition, citizen expectation influences perceptions of the quality of service and overall satisfaction.
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Yang Guang,Badri Masood,Al Bahar Muna,Al Rashdi Asma 한국사회복지학회 2021 Asian Social Work and Policy Review Vol.15 No.1
Abu Dhabi's transformation to a modern society in recent decades provides an ideal context to explore the interplay of tradition, transition, and modernization at various levels, which shapes the trajectory of the development of social trust. This study offers multilevel analyses of the effects of social, psychological, and ethnical factors on social trust by using data from Abu Dhabi General Social Survey conducted in 2018. The results sustain the validity of both social capital and social network theories in explaining social trust. Contrary to the findings in other Middle East countries, in Abu Dhabi, the full-time employed and people who are more satisfied with their household income tend to show a higher level of trust. A negative but insignificant relationship is found between community ethnic fragmentation and social trust.
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