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최봉수(Bong-Soo Choi),유준석(Jun-Seok Ryu) 한국도시행정학회 2001 도시 행정 학보 Vol.14 No.2
The purpose of this study is to analyze the citizen's satisfaction to the city councilors' representational performances in accordance with their representational role focuses. The four representational role focuses, categorized in this survey, are the whole city, the city councilor's electoral ward, the councilor's private group and the political parties and the others. The results of this survey are summarized as follows: The group of citizen who recognized the city councilor's role focus as the electoral ward have the highest proportion of 34.3 percent. When the citizen recognized the councilor's representational focus as the whole city, the citizen's satisfaction reach the highest degree. And the citizen's satisfaction degree is 3.06 point in this survey. There are also great differences in citizen's satisfaction degree according to the type of councilor's responsiveness. The representational activities of service and symbol responsiveness give more satisfaction to the citizen in general.