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반려동물 사별에 따른 지속비애 예방을 위한 서비스 디자인 제안
이해인(Lee, Hae in),김정녕(Kim, Jeong nyeong),이지혜(Lee, Ji hye),문정인(Moon, Jeong in),이연준(Lee, Youn joon) 한국디자인문화학회 2023 한국디자인문화학회지 Vol.29 No.4
As the number of households raising pets continues to increase, the need for bereavement preparation, which inevitably comes with pet ownership, has emerged. However, there is a lack of services to support this need. Therefore, this study aims to propose a service that assists pet owners in their proper mourning process through systematic bereavement preparation and prevents the experience of prolonged grief. Through literature research, the characteristics of the grieving process, prolonged grief, and the factors influencing prolonged grief when a pet is lost were analyzed. In-depth interviews were conducted with individuals who have experienced the loss of a pet to analyze the stages of grief and identify their main needs. Based on the analysis of these interviews, service concepts and core features were derived, proposing four key functionalities: ‘Recording daily life with your pet’, ‘Engaging in interactive activities with your pet’, ‘Recalling memories with your pet’, and ‘Writing a letter to your pet’. The service concept and core functions were validated through feedback from pet owners, confirming the necessity of the service and identifying areas for improvement. This study is significant in its integration of the pre- and post-grief experiences of pet owners, providing systematic bereavement preparation to facilitate an appropriate mourning process and prevent prolonged grief. Building on the direction of the study to offer a more fundamental solution to the loss and prolonged grief experienced by pet owners after the loss of a pet, we hope for the continued development of diverse services in the future.
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