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호텔 직원의 복리후생에 대한 인식이 조직충성도 및 이직의도에 미치는 영향
권봉헌 ( Bongheon Kwon ),박슬기 ( Seulgi Park ) 한국호텔리조트학회(구 한국호텔리조트카지노산학학회) 2015 호텔리조트연구 Vol.14 No.3
The objectives of this study is to investigate the effects of employees`` perception of fringe benefit on employee``s organizational loyalty and turnover intention in the hotel industry, and the mediating effect of organizational loyalty in the relationship between perception of fringe benefit and turnover intention. Data were collected from the five star hotel employees in South Korea. Hypotheses were examined by using structural equation model analysis. The results are as follows. First, perception of facility operation in fringe benefit had a significantly positive impact on organizational loyalty. Second, perception of fringe benefit had not impact statistically turnover intention. Third, organizational loyalty had a significantly negative impact on turnover intention. Fourth, mediating effects of organizational loyalty in the relationship between perception of facility operation in fringe benefit and turnover intention was confirmed.