http://chineseinput.net/에서 pinyin(병음)방식으로 중국어를 변환할 수 있습니다.
변환된 중국어를 복사하여 사용하시면 됩니다.
퍼실리테이션과 협상의 협력적 분쟁해결 -갈등과 분쟁해결의 사례를 중심으로
구기욱 ( Koo Gie Wook ),박하윤 ( Park Ha Yoon ) 한국협상학회 2016 협상연구 Vol.19 No.2
A case of conflict resolution applied with facilitation method is introduced. The concept of facilitation and Negotiation is compared with conventional alternative dispute resolutions. This study explains how facilitation method worked on the collaborative resolution of conflict among street benders, shop owners and city government in a commercial district embracing around 400 stores. This researchers identified 6 principles for the collaborative conflict resolution formulated from the case and other practices. The positive view on the human nature is considered as fundamentals of successful facilitation practice. Discussions on challenges against facilitator training illustrates and suggests that experienced and effective facilitators play main role for the realization of collaborative conflict resolution.