지식경영의 핵심요인이 조직유효성에 미치는 영향에 관한 실증 연구 = (An) Empirical Research on the Effects of Organizational Effectiveness in Core Factors of Knowledge Management

다국어 초록 (Multilingual Abstract)

This research which it focuses on the factor of knowledge management followed by relationship and enterprise size and type of business of organizational effectiveness and the effects which it causes verified changes.
It has forwarded the conversion of century and 21 century is leaded by the knowledge based industries from the inside and outside of the country and it is kept from the recognition which is common with the discussion against an interest and the counter - strategy regarding hereupon is coming to be active.
The fact that consequently a sympathy unit where the knowledge is focused asset in corporate management is formed.
The knowledge which is a focus of the knowledge based society is "useful in decision making process and management activity of organization and in order it will be able to apply, the fact which is embodied in individual or organization gathering" the know-how, methodology and the organizational connects the possibility of doing.
Already from the advanced nation enterprise which begins with (이후원문누락) knowledge management core factor. Second, against the effect where the knowledge management core factor affects a organizational effectiveness actual proof analysis led and verified and an actual proof base it prepared.
It searched the effect where the size and type of business.
Third, enterprise affects organizational effectiveness, research objective puts it out.
In order to attain this research objection, it is analyzed with foundation to do a preceding research, the effect where the focused elements of knowledge management affect organization effectiveness with research Hypothesis and set this actual proof.
The actual Proof analysis against research hypothesis with afterwards it will be able to summarize together.
Hypothesis Ⅰ. The human asset will affect positively to oganizational effectiveness.
Hypothesis Ⅱ. The Structure asset will affect positively to organizational effectiveness.
Hypothesis Ⅲ. Customer asset will affect positively to organizational effectiveness.
Hypothesis Ⅳ. The degree where the knowledge management core factor causes an effect in organizational effectiveness will follow in size and it means the modulating effect will appear.
Hypothesis Ⅴ. The degree where the knowledge management core factor causes an effect in organizational effectiveness will follow in type of business and the modulating effect will appear.
The actual proof analyses result regarding the hypothesis which it sees with the base with will reach with afterwards it will be able to summarize together.
First, the human asset causes organizational effectiveness the Second, structure asset causes organizational effectiveness.
Third, customer asset causes effect in organizational effectiveness In fourth, size causes an effect consequently in organizational effectiveness.
In fifth, type of business causes an effect consequently in organizational effectiveness.
The dissertation which views consequently "the knowledge management will cause an effect in organizational effectiveness"
It will reach and as the research result to be examined closely actual proof of the concrete analysis fact which appears with afterwards as follows.
First, it is a core factor of human asset, self-development, it is appeared with the fact that business ability and personnel relationship, the job satisfaction and organizational commitment generally cause an effect in organizational effectiveness.
Even from the self-development appeared with the fact that duty satisfactorily it causes more effects.
If the organizational member endeavors to be self-development, jub causes satisfactorily good effect, there is a possibility to be known.
When the organizational member develops self-development, that satisfactorily will make good effect, a recording job causes the organization result comes to be rich, it comes to be seen.
The second, "structure asset causes an effect in organizational effectiveness." The core factor of structure asset, the enterprise environment and culture, process, information technique and knowledge management strategy were causing an effect generally in the job satisfaction and organizational commitment of organizational effectiveness.
The third, "Customer asset causes effect in organizational effectiveness" customer royalty and the customer custody ability of the core factors of customer asset were causing an effect in organizational effectiveness.
In the organizational commitment which specially, customer loyalty goes around a more is causing bigger effect from enterprise improves customer custody ability to the each organizational members appeared with the fact that must conduct an effort.
In fourth, "size causes an effect consequently in organizational effectiveness"
As a result of research, big enterprise which tries human asset, the structure asset customer asset, is appearing knowing generally more high prominently than the small and medium enterprise.
As a result, big business proceed tile small and medium enterprise compared currently against knowledge management.
Later, thought that must endeavor to get the effect appearing to be even at the small and medium enterprise, as well as a big enterprise.
In the fifth, "type of business it causes an effect consequently in organizational effectiveness" in the result type of business which it researches the effect consequently.
Manufacturing industry causes positive effects on human asset, the structure asset and customer asset generally.
The financial ability in customer asset showed negative effect respectively.
From communication business, personnel relationship of human asset and information technical application of the structure asset caused an negative effect.
Such result with character from each enterprise it accomplishes knowledge management with the kind of direction in the organizational members with in advance to predict the result which is the possibility of appearing, there is to be able to execute.
The small and medium enterprise so far is more insufficient than the big bus iness in knowledge management.

목차 (Table of Contents)

• 목차 = 1
• ABSTRACT = 6
• 제Ⅰ장 서론 = 1
• 1.1 문제제기 및 연구목적 = 1
• 1.2 연구방법 및 논문의 구성 = 3
• 제Ⅱ장 이론적 배경 = 4
• 2.1 지식경영 = 4
• 2.1.1 지식경영의 개념 = 4
• 2.1.2 지식경영 도입의 필요성 = 14
• 2.1.3 지식경영의 성공요인 = 19
• 2.2 지식경영의 요소 = 23
• 2.2.1 인적자산 = 27
• 2.2.2 구조적자산 = 29
• 2.2.3 고객자산 = 31
• 2.3 지식 경영 모델 = 32
• 2.4 지식경영과 조직유효성간의 영향 관계 = 37
• 2.4.1 조직 유효성의 개념 = 37
• 2.4.2 조직유효성의 접근 방법 = 39
• 2.5 지식경영의 선행연구 = 44
• 2.5.1 국외 연구 = 44
• 2.5.2 국내 연구 = 53
• 2.5.3 선행연구의 검토 = 62
• 제Ⅲ장 연구설계 = 65
• 3.1 연구의 모형 및 가설설정 = 65
• 3.1.1 연구의 모형 = 65
• 3.1.2 가설설정 = 66
• 3.2 변수의 조작적 정의 = 68
• 3.3 설문지 구성과 표본의 특성 = 71
• 3.3.1 설문지의 구성 = 71
• 3.3.2 표본의 일반적 특성 = 72
• 제Ⅳ장 실증분석 = 75
• 4.1 신뢰성 검증 = 75
• 4.2 타당성 검증 = 76
• 4.3 가설검증 = 80
• 4.3.1 가설검증 = 80
• 4.3.2 가설 Ⅱ의 검증 = 82
• 4.3.3 가설 Ⅲ의 검증 = 83
• 4.3.4 가설 Ⅳ의 검증 = 85
• 4.3.4.1 다중공선성 검증 = 87
• 4.3.4.2 가설 Ⅳ-1의 검증 = 89
• 4.3.4.3 가설 Ⅳ-2의 검증 = 91
• 4.3.5 가설 Ⅴ의 검증 = 93
• 4.3.5.1 가설 Ⅴ-1의 검증 = 96
• 4.3.5.2 가설 Ⅴ-2의 검증 = 99
• 4.3.6 실증분석 결과의 요약 = 101
• 제Ⅴ장 결론 = 105
• 5.1 연구의 결과 및 논의 = 105
• 5.2 연구의 의의 및 시사점 = 108
• 5.3 연구의 한계 = 109
• 참고문헌 = 111
• 설문지 = 117