電子政府時代의 警察組織 改革에 관한 硏究 = (A)study for the reform of the Korean national police organization under the electronic government policy

다국어 초록 (Multilingual Abstract)

The main purpose of this thesis is to find out the guidelines of the organizational reform of the Korean National Police in the 21st century environment and electronic government policy, and to suggest new directions for the police reform.
The environmental changes of the 21st century characterized as "the megatrends" or "the anarchy of uncertainty", caused mainly by the information technology(IT), are unbelievably rapid and their range reaches farther than anyone can imagine. Meanwhile, the whole world observes its time and space getting faster and closer like a little village. In this "electronic global village", there are no borders in the increasingly closer globalization. In the midst of all these changes, the democratic police agencies find that the public have increasingly enhancing status, participating in the police policy-making as the main body, receiving "satisfactory service" that fits each individual's taste as the top priority customer, and actively demanding that their living grounds should be based on freedom, human rights, peace, and safety.
As the environment is changing as dynamically as it can be, the police organization within it cannot help getting involved in dynamic
changes itself in order to actively respond to the changes. Thus, in the 21st century, for the police to develop continuously, the organizational changes of the police has to maintain "the dynamic equilibrium" with environmental changes.
The Korean Police Organization was born as a modern police organization in 1894. Since then, it has written a history of 110 years, during which it has rather accumulated many innate negative problems than taking the way to desirable development being well matched to the organizational environment in the 21st century and the heightened status of the public. The Korean National Police have focused more on guarding the regime than improving safety and delivering service to the public. Thus they failed to acquire the trust and goodwill from the public. They have the rigid military culture, deepenned into the organization management. They are short of internal humanization and democratizaton ; consequently the officers in lower levels have little autonomy and creativity. And they had formed the systematic corruption in the influence of the political environment.
There were many times of attempting from in or out of the police agencies to reorganize the Korean National Police for the political impartiality and to innovate old and bad practices, but they failed to correct those deep-seated innate problems found within the organization.
Therefore, having already started with the new millenium of the 21st century, the Korean National Police Organization should set its top priority to be reborn free from its old problems through organizational reinventing at all points.
This study was based on this sense of purpose. In Chapter 2, a comparison and analysis were made of the organizational environment in the 21st century, the theories of the future organizational models and the electronic government. In Chapter 3, the current realities and problems of the Korean National Police are searched. In Chapter 4 and 5, the detailed guidelines were suggested for the Korean National Police to perform organizational reform from the viewpoint of electronic government policy.
First, the Korean Police should innovate the historical and innate heritage, which are still latent in their organization, such as authoritarianism, bureaucratism, undemocratic, political behavior and military culture and set their first and fundamental goal on it in their organizational reform.
Second, the Korean Police should perform the electronicization and automatization programs across all the police sectors to keep up with the electronic government policy. Thus all the police operations should have mobility and speed to meet enough the public needs and wants.
Third, the Korean Police should restore its original and basic functions to maintain the better place to live of the public and focus on them, reinventing the organization and the personnel centered around the operation units in the front. Especially, the heavy top and high pyramid of organizational structure have to be slimed-down and flattened rightsizing
Fourth, the Korean Police Organization should be restructured as a municipal police system which can fulfil the global integration and local differentiation at the same time in the glocalization(globalization and localization) era and can deliver democratic services of high quality to the public.
Fifth, the Korean Police should be learning organizations and reengineer all the police academies and training schools centering around WBT(web-based training) or e-learning of the 21st century, so as to develop and retain the high-advanced brightest police personnel. They also should be humanized and democratized internally in the organization to enhance the morale of the police officers and to empower them to take autonomy to creativity.
Sixth, the Korean Police should establish and carry out a long-and-mid-teen "image-making program" to turn the public's negative impression on them to an epoch-making change. Thus they should be lovable and trustworthy to the public.
In short, the Korean National Police Agency should make a positive review on the policy alternatives suggested above and take steps to realize them if they wish to be reborn as the world-class electronic police with de-bureaucratization, democracy, serviceability, impartiality, fairness, productivity, efficiency, localization and globalization in the 21st century.

목차 (Table of Contents)

• 目次 = i
• 第1章 序論 = 1
• 第1節 硏究의 目的 = 1
• 第2節 硏究의 範圍 및 方法 = 6
• 1. 硏究의 範圍 = 6
• 2. 硏究의 方法 = 8
• 第2章 警察組織改革의 理論的 背景 = 10
• 第1節 警察組織改革 槪觀 = 10
• 1. 警察組織改革의 槪念 = 10
• 2. 警察組織改革의 對象 = 11
• 3. 警察組織改革의 歷史的 考察 = 12
• 第2節 21世紀 組織環境의 特性과 影響 = 30
• 1. 21世紀 組織環境의 特性 = 30
• 2. 21世紀 組織環境變化의 影響 = 35
• 3. 行政情報化와 行政組織의 變化 = 43
• 第3節 警察의 未來組織 模型理論 = 55
• 1. 一般組織의 未來模型理論 = 55
• 2. 警察의 未來組織 模型理論 = 64
• 第4節 電子政府 出現과 警察의 電子情報化 = 70
• 1. 電子政府의 槪念과 目標 = 70
• 2. 先進各國의 電子政府推進 = 74
• 3. 韓國의 電子政府 推進 = 80
• 4. 韓國警察의 電子情報化 推進 = 86
• 第5節 警察組織改革의 分析틀 = 87
• 第3章 韓國警察組織改革의 實熊 分析 및 問題點 = 89
• 第1節 韓國警察組織改革의 實態分析 = 89
• 1. 韓國警察의 中立化試圖 = 89
• 2. 中央集權的警察組織 = 93
• 3. 規制 및 鎭壓警察强化爲主의 組織 = 96
• 4. 警察改革 프로그램의 立案 = 98
• 5. 1999年~2002年의 警察改革運動 = 100
• 第2節 韓國警察組織改革의 問題點 = 109
• 1. 過度한 集權化 및 能率型組織으로서의 缺格性 = 112
• 2. 警察本然의 民生治安 및 서비스機能 貧弱 = 116
• 3. 人力·資源·情報管理體制의 落後性 = 118
• 4. 警察의 信賴性 및 이미지 低調 = 120
• 5. 2000年 以後 警察改革運動의 成果不振 = 121
• 第4章 電子政府時代의 警察組織改革 方向 = 128
• 第1節 警察組織改革의 目標와 基準 = 128
• 1. 警察組織改革의 目標 = 128
• 2. 警察組織改革의 基準 = 138
• 第2節 先進國警察組織改革의 示浚點 = 144
• 1. 電子警察體制의 推進 = 145
• 2. 能率中心의 警察組織縮小·適正化 = 145
• 3. 警察組織의 分權的·民間的要素擴大 = 147
• 4. 治安서비스를 통한 法秋序順應性 誘導 = 149
• 5. 民間警備의 發展 및 警察業務의 民營化擴大 = 150
• 6. 警察의 道德性 및 이미지提高 = 151
• 第3節 韓國警察組織改革의 方向 = 152
• 1. 警察組織의 電子機動化 = 152
• 2. 基本任務 中心의 警察組織 最適化 = 160
• 3. 國際化·民主化·自治化에 의한 "서비크러시"의 力量强化 = 170
• 4. 尖端知識基盤의 人力管理 및 學習組織化 = 175
• 5. 組織內部의 人間化 및 "逆피라미드"的 管理 = 181
• 6. 韓國警察의 새 "이미지" 創造 = 183
• 第5章 結論 = 187
• 參考文獻 = 191
• ABSTRACT = 203