상담자원봉사자의 욕구와 행동특성과의 관계 = the Relationship of the Counseling Volunteers' Needs and Behavior Characteristics

다국어 초록 (Multilingual Abstract)

As people's living standards improves, the number of alienated individuals or groups increaseS. Thus, more counseling volunteers are required to help or support those individuals or groups. In order to motivate the counseling volunteers more, it may well be necessary to review their motivation factors or their compensation and basic needs and thereby, take concrete measures to more motivate them.
With such a basic conception in mind, this study was aimed at examining counseling volunteers' needs depending on their individual characteristics and service attitudes, and thereby, determining the relationship between their needs and job satisfaction.
To this end, counseling volunteers' activities were surveyed, their individual job conditions and needs were analyzed, and thereupon, reform measures to more motivate them were explored, while basic data useful to organization and management of counseling volunteers were contructed.
For this study, the following hypotheses were established to be tested;
First, counseling volunteers' activities would be surveyed in the light of their individual behavioral characteristics to determine the effects of such activities and characteristics on their job attitudes.
Second, counseling volunteers' needs would be examined depending on their behavioral characteristics and activities to determine the relationship between their needs and job attitudes.
Third, the relationship between counseling volunteers' needs and job satisfaction would be anlyzed.
Based on the findings from this study, it was conceived that the following points should be taken into consideration to help counseling volunteers sustain their job.
First, such demographic variables as age, marital status and occupation need to be taken into consideration. Namely, those volunteers who are older, married and have a stable occupation tend more to be positive in their counseling volunteer job.
Second, those single young students tend to show some egoistic attitude, while old people, housewives or commuters tend to be altruistic in their counseling job. Since the voluntary counseling job requires an altruistic attitude, such a trait may well be taken into consideration when recruiting or selection counseling volunteers.
Third, there are personal variables which varies depending on counseling volunteers' individual characteristics. Although their individual needs vary depending on age, academic background, occupation, volunteer career, voluntary service time or attitude, they want much to respond to other people's expectation. In other words, their desire of some social exchanges is very strong, and so such a desire needs to be managed properly.

목차 (Table of Contents)

• 목차
• 제1장 서론 = 1
• 제1절 문제의 제기 = 1
• 제2절 연구 목적 = 2
• 제2장 이론적 배경 = 4
• 제1절 자원봉사행동의 이론적 배경 = 4
• 제2절 자원봉사 행동에 관련된 요인 = 11
• 제3절 상담자원봉사자의 욕구 = 18
• 제4절 선행연구 고찰 = 23
• 제3장 연구가설 및 연구방법 = 25
• 제1절 연구가설 = 25
• 제2절 연구대상 및 자료수집 = 26
• 제3절 조사도구 = 27
• 제4절 분석방법 = 28
• 제5절 조사도구의 검증 = 29
• 제4장 조사결과 및 분석 = 31
• 제1절 조사대상자의 일반적 특성 = 31
• 제2절 상담자원봉사자의 행동특성 = 32
• 제5장 결론 및 제언 = 60
• 제1절 요약 = 60
• 제2절 결론 = 65
• 제3절 후속연구를 위한 제언 = 68
• 참고문헌 = 70
• ABSTRACT = 72
• <설문지> = 75