職務特性과 雇傭關係特性이 派遣勤勞者의 職務滿足과 職務沒入에 미치는 影響 : 派遣勤勞者와 正規職勤勞者의 比較를 中心으로 = (The) Effects of Job Characteristics and Employment Characteristics on THS Workers' Job Satisfaction and Job Involvement : Comparison between THS workers and permanant workers

다국어 초록 (Multilingual Abstract)

Companies are experiencing keen competition in the global market and are learning that the human element may be the competitive edge. Also companies are demanding "just-in-time" employment like temporary help service (THS) workers to accomodate the industrial environmental changes. The trends of increasing THS workers demand a more effective management of human resources on the part of companies. Job satisfaction and job involvement are important factors to job performance.
The purposes of this study are :
① to compare the level of THS workers' cognition of the job characteristics and employment characteristics with that of permanent workers ;
② to compare THS workers' job satisfaction and job involvement with those of permanent workers ;
③ to examine factors which constitute THS workers' job satisfaction and job involvement.
This study is shown in the following diagram :
◁표 삽입▷(원문을 참조하세요)
Three hypotheses were tested in a field study using cross-sectional survey data. The samples were clerical, engineering, labor, technical and special THS workers and permanent workers from four THS firms and four general firms. The survey was conducted 360 THS employees and 340 permanent employees. 252 from THS workers and 291 from permanent workers were used. Each question is based on a 5-point Likert-type scale. The data was analyzed by statistical package, SPSS 7.5 for Window. To test hypotheses, mean analysis, t-test, factor analysis, multiple regression analysis and ANOVA were applied.
The major findings of the study are summarized as follows :
First, THS workers' cognition level of both job characteristics and employment characteristics are lower compared with that of permanent workers in three kinds of jobs, with exception of technical and special jobs
Second, THS workers' job satisfaction and job involvement are lower compared with those of permanent workers
Third, factors which constitute job satisfaction and job involvement for THS workers are different from those of permanent workers.
The factors of job satisfaction for THS workers are : job challenge, participation opportunities, co-workers, job security and as for THS workers' job involvement are ; role ambiguity, job challenge and co-workers, on the other hand factors which constitute permanent workers' job satisfaction and job involvement are job challenge, job autonomy, job significance.
Contributions of the present study are as follows :
First, despite the limited study model and methods, the study has contributed to more empirical researches on the utilization of THS workers.
Second, implications for more effective management of THS workers as human resources of core competence for companies became more clear.
Third, additional studies based on other various factors such as a frame of reference to recognize the utilization of THS workers will need to be done in the future.
Finally, various methods such as interviews and observation will be employed in future studies.

목차 (Table of Contents)

• 목차
• 제Ⅰ장 서론 = 1
• 제1절 문제의 제기 및 연구 목적 = 1
• 제2절 연구내용 및 방법 = 3
• 제3절 연구의 구성 = 4
• 제Ⅱ장 이론적 베경 = 5
• 제1절 비정규근로의 개념과 의의 = 5
• 1. 비정규근로의 정의 = 5
• 2. 비정규근로의 의의 = 11
• 제2절 파견근로의 의의와 실태 = 16
• 1. 파견근로의 의의 = 16
• 2. 파견근로의 실태 = 20
• 3. 파견근로에 대한 노사의 견해 = 26
• 4. 파견근로의 특성 = 30
• 제3절 직무만족과 직무몰입에 대한 이론적 고찰 = 34
• 1. 직무만족과 직무몰입의 개념과 의의 = 34
• 2. 직무만족 및 직무몰입의 구성요인과 척도 = 39
• 제4절 파견근로자의 직무만족과 직무몰입에 대한 연구 동향 = 53
• 1. 외국의 선행연구 = 53
• 2. 우리 나라의 연구동향 = 62
• 제Ⅲ장 연구의 설계 = 69
• 제1절 연구모형 = 69
• 제2절 가설의 설정 = 77
• 제3절 변수의 조작적 정의와 설문구성 = 82
• 1. 직무만족 = 82
• 2. 직무몰입 = 82
• 3. 직무특성 = 83
• 4. 고용관계특성 = 84
• 5. 인사운영특성 변수 = 86
• 6. 인구통계학적 변수 = 87
• 제4절 설문지 구성 및 척도 = 88
• 제Ⅳ장 조사분석 및 가설 검증 = 89
• 제1절 표본설계 = 89
• 1. 표본의 특성 = 89
• 2. 인구통계적 분포 및 구성비 = 93
• 제2절 타당성 및 신뢰도 분석 = 97
• 1. 직무특성 변수에 대한 요인분석 및 신뢰도 분석 = 97
• 2. 고용관계특성 변수에 대한 요인분석 및 신뢰도 분석 = 99
• 3. 결과변수에 대한 요인분석 및 신뢰도 계수 = 100
• 제3절 고용형태 및 인구통계변수에 대한 분석 = 102
• 1. 인구통계변수별 주요현황 및 직무만족과 직무몰입 = 102
• 2. 파견근로 특성과 직무만족과 직무몰입 = 116
• 3. 인사운영특성에 따른 직무만족 및 직무몰입 = 119
• 제4절 가설검증 = 122
• 1. 가설Ⅰ의 검증 = 122
• 2. 가설Ⅱ의 검증 = 131
• 3. 가설Ⅲ의 검증 = 134
• 제Ⅴ장 요약 및 결론 = 146
• 제1절 연구결과의 요약 = 146
• 1. 파견근로의 활용과 연구의 필요성 = 146
• 2. 가설검증의 결과 및 실증분석의 요약 = 148
• 3. 파견근로의 관리를 위한 시사점 = 151
• 제2절 본 연구의 기여점과 한계 = 157
• 1. 본 연구의 기여점 = 157
• 2. 본 연구의 한계점 = 159
• 제3절 앞으로의 연구방향 = 161
• ABSTRACT = 1