직무 스트레스 평가를 위한 측정도구 개발 및 표준화 연구 = (A)study of development and standardization to measure job stress in Korea

다국어 초록 (Multilingual Abstract)

Satisfatory work is very important in our lives. Yet, work often causes stress and sometimes makes us to lose our health. Osipow and Spokane(1992) published more comprehensive 'job stress model', which encompasses all three factors that we are now take it for granted as the essential components of job stress. Those three factors are as follow. Firstly, what is stimulated from the outside, or 'perceived stress'. Secondly, what is responded to the external stimuli, or 'experienced strain'. Thirdly, how one deals with the stimuli, or 'coping skill'. Following this kind of concept based on Osipow and Spokane's model, I set three sections for the questionnaire.They are 'ORQ' (Occupational Role Questionnaire), 'PSQ' (Personal Strain Questionnaire), 'PRQ' (Personal Resource Questionnaire) respectively. Under those three sections there are 14 subsections each of which has 10 items of questionnaire so that all 140 questionnaires were asked to 805 workers in the 'self rating' report way.
'Internal Consistency Reliability' such as Cronbach a for 'ORQ', 'PSQ', 'PRQ' ranges from .89 to .92. For those 14 subsecton scales it ranges from .70 to .88. As for the validity, it shows that there are negative correlations between 'ORQ' and 'PRQ', and between 'PSQ' and 'PRQ', while there is positive correlation between 'PRQ' and 'PSQ'. It means that this 'self rating scale' fits the theoretical model of the job stress that I used here in this study. For the standardization, I considered several factors such as age, sex, work years, and so on and so forth. As a result, I found that there needed further developement of the new standardizaton for each sex and for the special job such as military service men and for the 'blue colar workers' in particular, although this scale can illustrate 'global impression' of a person's job stress in the general population. Finally, 'hierarchical regression analysis' was done to show that 'coping skill' in both men and women is significantly important to manage job stress. It means that to measure(and eventually to define) job stress,it is crucially important to consider how 'to cope' 'the perceived stress' and 'the experienced strain', both of which are traditionally defined as the only essential components of job stress. This finding, in my view, also has very important clinical implication that in order to treat job stress, coping strategy should be added to the management of the external source of the stress.

목차 (Table of Contents)

• 目次
• I. 서론 = 1
• 1. 직무 스트레스 이론 = 5
• 2. 본 연구의 직무 스트레스 모형 = 9
• 3. 직무 스트레스 검사 개관 = 22
• 4. 규준 수립 = 31
• 5. 연구목적 및 과제 = 34
• II. 재료 및 방법 = 5
• 1. 연구대상 = 35
• 2. 검사 개발 및 표준화 연구절차 = 37
• III. 결과 = 41
• 1. 신뢰도 연구 = 41
• 2. 타당도 연구 = 49
• 3. 표준화 연구 = 56
• 4. 직무 스트레스의 이론적 모형 연구 = 72
• IV. 고찰 = 75
• V. 요약 = 82
• 참고문헌 = 85
• ABSTRACT = 93
• 부록 = 99