비폭력대화 모델에 기초한 의사소통 프로그램이 대학생의 의사소통 및 대인관계에 미치는 효과 = The Effects of Nonviolent Communication Training Program for University Students' Communication and Human Relationship

다국어 초록 (Multilingual Abstract)

The purpose of this study was to investigate the effects of the nonviolent communication training program for university students' communication and human relationship.

The hypothesises in this study were as follows:

First, the nonviolent communication training program will improve communication of university students.
Second, the nonviolent communication training program will improve human relationship of university students.

The subjects of this study were composed of 20 university students who volunteered to participate in this program. Those students who wanted to learn the nonviolent communication training were randomly assigned to either experimental or control group. The experimental group consisted of 10 students received training program, while the control group consisted of 10 students received no treatment except a series of test. The nonviolent communication training was carried out twice a week for 10 sessions(each session took 100 minutes).
The scales used in this study were Navran(1967)'s 'Primary Communication Inventory' and Schlein, Guerney & Stover(1971)'s 'Relationship Change Scale'. The researcher used theresults of three different periods(pre-test, post-test, and follow up-test) and carried out resperctively with average and variance in 3 tests before and after the program. The SPSS for windows 18.0 was used for the statistical analysis and the statistical significance level for the hypothetical verification was set at .05.

The conclusions of this study were as follows:

First, the nonviolent communication training program improves communication of university students.
Second, the nonviolent communication training program improves human relationship of university students.

The results of this study supported the hypothesises that the nonviolent communication training program would be effective university students' communication and human relationship.
Therefore it would be considered that the nonviolent communication training program has the value on education for university students.

목차 (Table of Contents)

• Ⅰ. 서론 1
• 1. 연구문제 진술 1
• 2. 연구의 중요성 6
• 3. 용어의 정의 7
• 4. 연구의 제한점 8
• 5. 연구의 가정 9
• Ⅱ. 이론적 배경 및 선행연구 고찰 10
• 1. 의사소통 10
• 2. 대인관계 16
• 3. 비폭력대화 의사소통 프로그램 20
• 4. 연구의 가설 29
• Ⅲ. 연구 방법 30
• 1. 연구 대상 30
• 2. 연구 도구 30
• 3. 연구 절차 34
• 4. 자료 처리 35
• Ⅳ. 연구 결과 36
• 1. 의사소통 점수의 평균과 표준편차 36
• 2. 의사소통 점수 분석결과 37
• 3. 대인관계 점수의 평균과 표준편차 49
• 4. 대인관계 점수 분석결과 50
• Ⅴ. 논의 75
• VI. 결론 및 제언 79
• 1. 결론 79
• 2. 제언 80
• 참고문헌 81
• 영문초록 85
• 부 록 87
• <부록 1> 의사소통능력 척도 87
• <부록 2> 대인관계 척도 89
• <부록 3> 비폭력대화 의사소통 프로그램 95