서번트 리더십과 부하의 주도성 및 심리적 자본이 조직유효성에 미치는 영향

국문 초록 (Abstract)

본 연구의 목적은 서번트 리더십과 부하의 주도성 및 심리적 자본이 조직몰입, 관계지향 조직시민행동, 도전지향 조직시민행동에 미치는 영향을 규명하는데 있다.
심리적 자본은 최근에 등장한 요인으로 선행연구가 많지 않다. 심리적 자본에 관한 선행연구에 의하면, 심리적 자본이 조직몰입과 조직시민행동을 증가시킨다는 것은 증명되었으나, 서번트 리더십과 주도성과의 관계에 대해 증명된 사례는 거의 없는 것으로 확인되었다. 또한 심리적 자본의 매개효과분석에 대한 연구도 많지 않아 새로운 요인의 연구 차원에서 중요한 의미를 가진다고 볼 수 있다. 따라서 본 연구는 심리적 자본을 중심으로 서번트 리더십, 개인의 주도적 성격, 조직유효성과의 관계를 규명하고, 심리적 자본의 매개효과를 분석하였다. 본 연구는 수도권 소재 기업들의 종업원들(n=470)을 대상으로 설문조사를 한 데이터를 수집하여 구조방정식모델링 분석을 통하여 가설을 검증하였다. 본 연구결과를 살펴보면, 서번트 리더십과 주도성이 심리적 자본을 통하여 조직몰입, 관계지향 조직시민행동, 도전지향 조직시민행동에 정(+)적인 영향을 미치는 것으로 나타났다. 아울러, 본 연구의 시사점, 한계점 및 향후 연구방향에 대하여 기술하였다.

목차 (Table of Contents)

• 목차
• 제 1 장 서론 1
• 제 1 절 문제의 제기와 연구목적 1
• 제 2 절 연구의 범위와 방법 3
• 제 3 절 논문의 구성 4
• 제 2 장 이론적 배경 6
• 제 1 절 서번트 리더십 6
• 1. 서번트 리더십의 정의 9
• 2. 서번트 리더십의 핵심요인 11
• 3. 서번트 리더십의 측정 16
• 4. 다른 리더십 이론과의 비교 19
• 제 2 절 심리적 자본 24
• 1. 유사특성 요인으로서의 심리적 자본 26
• 2. 긍정조직행동 28
• 3. 심리적 자본의 핵심요인 31
• 제 3 절 주도성 35
• 1. 주도성의 정의 35
• 2. 주도적 행동요인의 기원 36
• 3. 성격적 특성 37
• 제 4 절 조직몰입 39
• 1. 조직몰입의 개념 39
• 2. 조직몰입의 선행연구 40
• 제 5 절 조직시민행동 42
• 1. 조직시민행동의 본질 42
• 2. 조직시민행동의 구성요소 43
• 3. 도전지향 행동의 효과 47
• 4. 도전지향 행동과 관계지향 행동의 상호작용 50
• 제 3 장 연구의 설계 52
• 제 1 절 연구모형 52
• 제 2 절 연구가설의 설정 53
• 1. 서번트 리더십과 심리적 자본, 조직몰입, 조직시민행동과의 관계 53
• 2. 주도성과 심리적 자본, 조직몰입, 조직시민행동과의 관계 56
• 3. 심리적 자본과 조직몰입, 조직시민행동과의 관계 58
• 제 3 절 변수의 조작적 정의와 측정 62
• 1. 서번트 리더십 62
• 2. 심리적 자본 63
• 3. 주도성 64
• 4. 조직몰입 64
• 5. 조직시민행동 65
• 1) 관계지향 조직시민행동 65
• 2) 도전지향 조직시민행동 66
• 제 4 절 연구 방법 66
• 1. 설문지의 구성 66
• 2. 자료의 수집과 분석방법 67
• 제 4 장 실증연구 결과 69
• 제 1 절 기초통계분석 69
• 1. 기술적 통계분석 69
• 제 2 절 탐색적 요인분석 71
• 1. 단일차원성 검증 72
• 2. 탐색적 요인분석 결과 74
• 제 3 절 상관관계분석 77
• 제 4 절 확인적 요인분석 80
• 제 5 절 측정모델 분석 84
• 1. 초기의 측정모델 분석 84
• 2. 최종 측정모델 분석 85
• 3. 타당성 검증 87
• 제 6 절 구조모델 분석 89
• 1. 제안모델 분석 89
• 2. 모델링 전략 90
• 제 7 절 가설 검증 93
• 1. 서번트 리더십과 심리적 자본에 대한 가설 검증 93
• 2. 주도성과 심리적 자본에 대한 가설 검증 94
• 3. 심리적 자본과 조직유효성에 대한 가설 검증 94
• 4. 서번트 리더십, 주도성과 조직유효성간의 관계에서 심리적 자본의
• 매개역할에 대한 가설 검증 94
• 제 5 장 결론 96
• 제 1 절 연구결과의 요약 96
• 제 2 절 연구의 시사점 98
• 제 3 절 연구의 한계 및 향후 연구방향 100
• 참고문헌 103
• [부록 1] 설문지 132
• ABSTRACT 138

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