중소제조업체 근로자의 직장만족도 및 직원 복지 개선방안 = A Reformative Scheme for the Enhancement of Welfare and the Workplace Satisfaction of Small and Medium Sized Manufacturing Companies

다국어 초록 (Multilingual Abstract)

The purpose of this study is to figure out what factors affect workers' satisfaction with corporate welfare in small and medium-sized companies and to present the ways of leading to better corporate welfare systems by taking an in-depth look at the relationship between corporate welfare satisfaction and workplace satisfaction.
Recently corporate welfare expanses of small and midium-sized companies in Korea are escalating for various reasons. As a result, corporate welfare management has come to play a critical role in corporate competitiveness and workplace satisfaction. Chapter 1 deals with the purpose of this study, its scope and methods, and its directions.
In Chapter 2, after closely examining the significance and function of corporate welfare system, its types and characteristics, a detailed discussion of workplace satisfaction is followed. Also, the frame of this study is also dealt with, together with an expansive investigation of existing theories and studies.
In Chapter 3, based on the theoretical backgrounds of existing studies, the research model of this study is established to achieve the purpose of the study. Selection of study samples, data-gathering ways and data analysis are discussed. After analyzing the validity and credibility of data by statistical methods, the results of this research model and its hypothesis are also examined.
Chapter 4 presents various plans for the enhancement of corporate welfare system and the workplace satisfaction of workers in small and medium-sized companies.
Finally, Chapter 5 mentions the main results of this study, its limitations and the further study to be made in the future.
From the results of this study, the overall corporate welfare system appears to have many advantages such as the increase in morale and work place satisfaction, the stability in the relationship between the labor and the management, and the enhancement of corporate competitiveness and productivity. At the same time, the present corporate welfare system has turned out to have various problems such as the rigidity in the management of welfare system, and the enlargement of welfare gap between large and small corporations. Therefore, more in-depth analyses and efforts will be required in order to understand work satisfaction and present the ways for the better corporate welfare system in small and medium-sized companies.

목차 (Table of Contents)

• 제1장 서론 = 1
• 제1절 연구의 목적 = 1
• 제2절 연구의 범위 및 방법 = 4
• 1. 연구의 범위 = 4
• 2. 연구의 방법 = 5
• 제2장 연구의 이론적 배경 = 7
• 제1절 기업복지제도의 의의 = 7
• 1. 기업복지의 개념 = 7
• 2. 기업복지의 기능 = 9
• 제2절 기업복지제도의 역할과 특징 = 13
• 1. 기업복지의 역할 = 13
• 2. 기업복지의 특징과 변화추이 = 14
• 제3절 직장만족의 의의 = 18
• 1. 직장만족도의 개념 = 18
• 2. 직장만족도의 영향요인 = 20
• 제4절 선행연구의 검토 = 28
• 제5절 연구분석의 틀 = 31
• 제3장 조사설계 및 분석 = 32
• 제1절 연구의 방법 = 32
• 1. 가설의 설정 = 32
• 2. 주요변수의 조작화 = 33
• 3. 자료의 수집과 분석방법 = 35
• 4. 설문지의 구성 = 37
• 제2절 설문조사결과의 분석 = 39
• 1. 조사대상자의 일반적 특성 = 39
• 2. 측정지표의 신뢰도와 타당도 검증 = 41
• 3. 인구통계학적 변수와 기업복지만족도 및 직장만족도 = 42
• 4. 분배공정성 및 절차공정성과 기업복지만족도 및 직장만족도 = 50
• 5. 복지제도의 다양성, 수혜기준의 공정성, 이해도 및 고충처리제도와 기업복지만족도 및 직장만족도 = 52
• 6. 기업복지만족도와 직장만족도 = 54
• 제3절 분석결과의 논의 = 58
• 제4장 기업복지제도 개선 및 직장만족도 향상방안 = 59
• 제1절 기업복지제도 개선방안 = 59
• 제2절 근로자의 직장만족도 향상방안 = 62
• 제5장 결론 = 65
• 참고문헌 = 69
• ABSTRACT = 74
• 설문지 = 77