교육정보 웹사이트 평가기준에 관한 연구 = A Study on the Evaluation of Education Information Web Sites

다국어 초록 (Multilingual Abstract)

This study aims to present guidelines that can be used in selecting standard of evaluating education information web sites by evaluating web sites according to evaluation standards collected through studies on national·international materials for the purpose of evaluating web sites providing education information.
Evaluation criteria collected through previous research reviewed and checklist was made by dividing into fields including contents, design, search ability, user support and convenience, technology?system. Edunet, GEM, EdNA were evaluated according to the checklist. Details that can be applied when evaluating and using education information web sites based on the results of evaluation and analysis are as follows.
Contents field decide the general level of information and service and it is the first step of evaluation to judge appropriateness as a source of education information and the evaluation elements were goal, authority, scope, target users, updating, accuracy and presented the following improvement proposals on evaluation criteria.
When evaluating the goal, authority, updateness of web sites, whether the goal, contact information, name of organization, dates and frequency of updates are provided on main screen should be evaluated, where users can check easily and quickly check the sites at first sight. When evaluating the scope, it needs to provide various and general information and evaluates whether it provides outside links and national and international information on education. It also should be evaluated whether the information on who are the key users, how it can help users in the futures is provided.
When evaluating the accurateness of education information, it should evaluate whether internal·external links are appropriate rather than the provision of citations or references.
Search-ability fields evaluates whether it is useful for users in searching for information and in using those searched information. and the evaluation criteria are whether there is help function on search, versatility of search, search results. Help on search is evaluated on whether help is provided on logical operator, detailed search, quick search, search results and whether search options are provided according to the level of reading ability, grades, subjects, units for searching education information. Search results should be provided in various forms that users want and evaluates whether it supports functions such as arrangement, outline on search results, viewing options for original documents in various formats.
Fields on user support and convenience evaluates whether various services are provided that user can conveniently use and whether it is composed of navigation, community, site-map, help, accessibility, my-page, customized information, other service for user convenience. It evaluates whether it is possible to go directly to a specific web page by setting 'shortcut' key for navigation and it evaluates whether it supports opinion and information exchanges on common areas between members by providing communication tool and these contents are being used as information on web sites.
Site-map should be expressed in hierarchical structure for easy understanding on overall contents and structures and help should be provided on both situational help that supports users to solve problems while in use by themselves and functional help that explains features and functions of the web site.
The evaluation criteria presented through the evaluation on national and international web sites including Edunet the first domestic public education information web service will be a useful tool in selecting education information and will help in evaluating the quality of web sites for library service.
Subsequent studies require studies on additional development of specific detailed evaluation elements, optimal selection of evaluation fields and re-setting of weighted value on evaluation that reflects current trends and reliability.

목차 (Table of Contents)

• Ⅰ. 서론 = 1
• 1. 연구의 목적 = 1
• 2. 연구 방법 = 3
• 3. 연구의 제한점 = 3
• Ⅱ. 교육정보 웹사이트 = 5
• 1. 정보서비스 패러다임의 변화 = 5
• 1) 정보서비스 패러다임의 변화 = 5
• 2) 정보서비스 평가의 변화 = 6
• 2. 웹사이트의 개념 및 특성 = 7
• 1) 웹사이트의 개념 및 특성 = 7
• 2) 인쇄자료와 비교한 웹정보원의 특성 = 9
• 3) 웹사이트의 유형 = 10
• 3. 교육정보 웹사이트의 특성 및 분류 = 12
• 1) 교육정보 웹사이트 특성 = 12
• 2) 교육정보 웹사이트 분류 = 13
• 4. 웹사이트 평가방법 = 16
• 1) 자동화된 평가 = 16
• 2) 개념매핑 방법 = 17
• 3) 설문조사 평가 = 17
• 4) 평가 기준 항목의 선정을 통한 평가 = 18
• Ⅲ. 교육정보 웹사이트 평가모형 구축 = 20
• 1. 웹사이트 평가기준 = 20
• 1) 문헌연구에 의한 웹사이트 평가기준 = 20
• 2) 국내·외 공공기관의 웹사이트 평가기준 = 38
• 2. 교육정보 웹사이트 평가모형의 필요성 = 42
• 3. 교육정보 웹사이트 평가모형 구축 = 43
• Ⅳ. 교육정보 웹사이트 평가기준의 적용 및 분석 = 58
• 1. 평가대상 웹사이트의 특성 = 58
• 2. 평가 결과분석 = 63
• 1) 컨텐츠 = 63
• 2) 검색성 = 69
• 3) 이용자 지원 및 편의성 = 79
• Ⅴ. 교육정보 웹사이트 평가기준 개선점 = 88
• 1. 평가영역별 개선점 = 88
• 2. 조정된 교육정보 웹사이트 평가모형 = 93
• Ⅵ. 결론 및 제언 = 96
• 참고문헌 = 99
• Abstract = 103