노인의료복지시설 간병인력의 소진에 영향을 미치는 요인에 관한 연구

다국어 초록 (Multilingual Abstract)

The purpose of this study is to examine the factors related to nurse practitioner's burnout in Medical welfare centers. This study focuses on the determining the causes of nurse practitioner's burnout and finding the ways to prevent burnout they experienced.

For this purpose, the study investigates the variables which influence
nurse practitioner's burnout and clarifies the associations between factors and burnout. In order to identify the aforementioned associations, this study selects three specific factors: socio-demographical, job, organizational characteristics.
The data were analysed by frequency, T-test, One Way ANOVA, multiple regression analysis using SPSS 11.5 for windows.

The results of this study are as follows.

First, nurse practitioner's burnout level was above the average, especially, the emotional exhaustion and the lack of achievement showed relatively high level of overall burnout.
Second, in socio-demographical variables, the most correlated with nurse practitioner's burnout was a health condition, followed by age, sex, marrage and education.
Third, it was found that heavy workload showed a remarkable correlation with overall burnout of nurse practitioners. It was, also, found that a clearly defined job description has a direct influence on burnout. The more clearly defined the job description the less likely is the occurrence of burnout. And a relationship with colleagues and supervisor was statistically significant.

Based on the study results, several implications were induced as follow:
First, It is needed to have a health program for the nurse practitioner to enhance their physical condition.
Second, It is needed to have a specific job description based on scientific job analysis to prevent a heavy workload and a srole confliction.
Third, It is needed to stress on membership training program to improve the relationship between colleagues and supervisors.
Forth, It is suggested to have diverse formal and informal communication route to fortify a communication delivery system.

As discussed above, the burnout experienced by nurse practitioner is not determined by any single factor, but is affected complicatedly by the dynamic combinations. It is hoped that more future studies would examine this subject to explore more practical ways by setting more diverse social variables.

목차 (Table of Contents)

• Ⅰ. 서 론 1
• 1. 문제제기 1
• 2. 연구의 의의 및 목적 3
• 3. 연구의 제한점 5
• Ⅱ. 이론적 배경 6
• 1. 선행연구 동향 6
• 2. 노인의료복지시설과 간병인력 11
• 3. 소진의 내용 18
• 4. 소진의 원인 22
• Ⅲ. 연구방법 28
• 1. 연구분석틀 28
• 2. 조사대상 29
• 3. 조사도구 29
• 4. 자료수집 32
• 5. 자료 분석 32
• Ⅳ. 조사결과 33
• 1. 조사대상자의 일반적 특성 33
• 2. 조사대상자의 직무 및 조직의 특성 34
• 3. 간병인력의 직무만족 36
• 4. 간병인력의 소진정도 42
• 5. 간병인력의 직무만족과 소진과의 상관관계 45
• 6. 소진에 영향을 미치는 요인 48
• Ⅴ. 고 찰 52
• 1. 일반적 특성에 대한 직무 및 조직의 만족도 52
• 2. 간병인력의 소진정도 53
• 3. 소진에 영향을 미치는 요인 53
• 4. 간병인력의 소진에 대한 대응방안 56
• Ⅵ. 결 론 58
• 참고문헌 60
• Abstract 63
• 부 록 65