기업윤리와 조직유효성의 관계에 관한 연구 = (A)study on the relationships between corporate ethics and organizational effectiveness

다국어 초록 (Multilingual Abstract)

This study focused on analyzing the relationships among the corporate members' active ethical awareness and their recognition of effective performance based on corporate ethics (independent variables), ethical behavioral intentions and organizational citizenship behavior (mediate variables), job alienation (moderate variable) and organizational effectiveness (dependent variable). The organizational effectiveness includes two factors such as job involvement and organizational commitment (dependent variables). Based on such analyses, this study aims to find some practical or theoretical implications for management ethics.
Using data on 446 employees and managers from 6 firms, it analyzed the mediate effect of ethical behavioral intentions (first mediate variables) in the relationships between independent variables and organizational effectiveness. In addition to this analysis, it analyzed the mediate effect of organizational citizenship behavior (second mediate variables) in the relationships between ethical behavioral intentions and organizational effectiveness. It also studied the moderate effect of job alienation based on the relationships between independent variables and ethical behavioral intentions.
The findings of this study revealed that the stronger they recognize the active corporate ethical awareness and the effective performance based on corporate ethics, the stronger they have job involvement and organizational commitment. Moreover, their intentions to violate the corporate ethics had negative mediate effect in the relationships among the active corporate ethical awareness and the recognition of effective performance based on corporate ethics (independent variables) and organizational effectiveness such as job involvement and organizational commitment (dependent variables). But the negative mediate effects were not significant in the relationships between independent variables and dependent variables. And the intentions not to violate the corporate ethics that related specifically to others had positive effect in the relationships between independent variables and dependent variables. Their organizational citizenship behavior also presented positive mediate effect in the relationships between ethical behavioral intentions and organizational effectiveness.
The job alienation of managers and employees had positive influence on their intentions to violate corporate ethics, while it had negative influence on the intentions not to violate corporate ethics. Except the relationships between ethical behavioral intentions and active ethical awareness concerning the external part of corporate, the alienation is most likely to moderate the relationships between independent variables and ethical behavioral intentions. Generally, the relationships were stronger when the job alienation was lower than when the alienation was high. But this seems to be opposite in the relationships between the recognition of effective performance based on corporate ethics and the intentions to violate the corporate ethics on account of performance-based judgement calls.

목차 (Table of Contents)

• Ⅰ. 서론 = 1
• 1. 연구의 필요성 = 1
• 2. 연구의 목적 = 3
• Ⅱ. 이론적 배경 = 6
• 1. 이론적 개념 = 6
• 1) 윤리의식의 개념 = 6
• 2) 윤리적 행동의향의 개념 = 19
• 3) 조직시민행동의 개념 = 26
• 4) 조직유효성의 개념 = 33
• 5) 직무소외의 개념 = 39
• 2. 개념간의 관계 = 41
• 1) 윤리의식과 윤리적 행동의향의 관계 = 41
• 2) 직무소외 및 조직유효성과 윤리적 행동의향의 관계 = 47
• 3) 윤리적 행동의향과 조직시민행동의 관계 = 53
• 4) 조직시민행동과 조직유효성의 관계 = 57
• Ⅲ. 연구가설 및 연구모형 = 63
• 1. 연구가설의 도출 = 63
• 1) 윤리적 행동의향과 조직시민행동과 조직유효성 = 63
• 2) 기업윤리와 직무소외와 윤리적 행동의향 = 65
• 2. 연구모형의 설정 = 70
• Ⅳ. 연구방법 = 74
• 1. 연구대상과 조사방법 = 74
• 2. 측정 및 분석방법 = 75
• 1) 변인의 조작적 정의 = 75
• 2) 변인간의 관계분석 방법 = 83
• Ⅴ. 분석결과 = 86
• 1. 일반적 분석결과 = 86
• 2. 가설검증 결과 = 96
• 1) 【가설 1-1】의 검증 = 96
• 2) 【가설 1-2】의 검증 = 98
• 3) 【가설 2-1】의 검증 = 100
• 4) 【가설 2-2】의 검증 = 102
• 5) 【가설 3-1】의 검증 = 104
• 6) 【가설 3-2】의 검증 = 106
• 7) 【가설 4-1】의 검증 = 108
• 8) 【가설 4-2】의 검증 = 111
• Ⅵ. 토의 및 결론 = 114
• 1. 연구결과와 시사점 = 114
• 2. 연구의 한계와 제안 = 123
• 참고문헌 = 126
• 부록(설문지) = 142
• <부표 1-3~14> = 154
• Abstract = 163

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