팀 학습행동과 공유멘탈모델이 팀 성과에 미치는 영향 - 팀 효능감의 조절효과를 중심으로 -

다국어 초록 (Multilingual Abstract)

The purpose of this study examines the effect of team learning behavior(experimentation, reflective communication, and knowledge codification) on team performance through shared mental model. It also investigate the moderating effects of team efficacy in the relationship between shared mental model(SMMs) and team performance. The 588 respondents, working in domestic automobile repair offices indicate their perceptions of team learning, shared mental model, team efficacy, and team performance ratings. The results indicated that the reflective communication of team learning behavior was positively related to taskwork-related SMMs(the task model) and that the all three factors of team learning behavior was positively related to teamwork-related SMMs(the team model). Shared mental models(the task and team model) was positively related to team performance. And Shared mental models mediated the effect of team learning behavior on team performance. Finally, Team efficacy mediated the effect of shared mental models on team performance. Specially, the groups of high team efficacy indicated the more mediating effects than the groups of low team efficacy. The implication of these results for research and practices was discussed.

참고문헌 (Reference)

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