칭찬이 종업원의 직무만족과 이직의도에 미치는 영향: 자기효능감을 매개효과로 = The Influence of Praise on Employees’ Job Satisfaction and Turnover Intention: The Mediating Effect of Self-Efficacy

다국어 초록 (Multilingual Abstract)

The purposes of this research are to examine the effects of praise in the field of management. For the purpose of this study 238 samples of firms's employees were analyzed, As a result of this study is as follows. First, verbal praise, gesture expression praise and visible praise have positive effects(+)on employees’ job satisfaction and self-efficacy. Verbal praise, gesture expression praise and visible praise have negative(-) effects on employees’ turnover intention.
Second, employees’ self-efficacy has a positive(+)effect on job satisfaction and a negative(-)effect on turnover intention. Third, employees’ self-efficacy can mediate the relationship between the praise(verbal praise, gesture expression praise, visible praise) and job satisfaction, and employees’ self-efficacy can mediate the relationship between the praise(verbal praise, gesture expression praise, visible praise) and turnover intention. Fourth, relative to verbal praise and gesture expression praise, visible praise has more significant positive(+) effect on the employees’ job satisfaction. Verbal praise has more significant negative(-) effect on the employees’ turnover intention than gesture expression praise and visible praise. Verbal praise and visible praise have more significant positive(+) effect on employees’ self-efficacy than gesture expression praise.

참고문헌 (Reference)

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