심리적 자본이 직무만족 및 조직몰입에 미치는 영향과 내재적 직무동기의 매개효과 = The Relationship among Psychological Capital, Job Satisfaction and Organizational Committment : the Mediating Effect of Intrinsic Job Motivation

국문 초록 (Abstract)

본 연구는 은행 및 증권회사에 근무하는 조직구성원을 대상으로 심리적 자본이 내재적 직무동기와 직무만족 및 조직몰입에 미치는 영향과 내재적 직무동기의 매개효과를 연구하였다. 이들의 영향관계를 분석하기 위해 구조방정식을 이용하여 검증하였다. 연구결과에 의하면, 심리적 자본은 내재적 직무동기에 정(+)의 영향을 미치는 것으로 나타났으며, 내재적 직무동기 역시 직무만족 및 조직몰입에 정(+)의 영향을 미치는 것으로 나타나, 내재적 직무동기가 매개역할을 수행한다는 가설이 입증되었다. 본 연구는 심리적 자본에 대한 이론을 보완하고 확장하였으며, 동시에 조직구성원들의 내재적 직무동기의 수준을 높이기 위한 새로운 모델을 제시하였다. 또한 실무적으로, 기업은 조직구성원의 직무만족 및 조직몰입의 수준을 제고하기 위해 개인의 잠재적인 역량과 강점을 개발하고 관리하여 우수한 인재를 양성해야 함을 시사한다. 이러한 연구결과를 바탕으로 시사점과 연구의 한계점 및 향후 연구방향이 논의되었다.

다국어 초록 (Multilingual Abstract)

This study examines the relationships among psychological capital, internal motivation, job satisfaction and organizational commitment based on survey data from employees of banks and securities companies. The main findings of the study are as follows: first, we found that psychological capital was positively associated with internal motivation while there was also a positive relationship between internal motivation and job satisfaction as well as organizational committment. Second, our empirical analysis also shows that internal motivation fully mediated both the relationship of psychological capital and job satisfaction, and the relationship psychological capital between organizational committment. Thus, the hypothesis on the mediating role of internal motivation was supported. This study contributes to our understanding of psychological capital and organizational behavior research by suggesting an alternative analytical model, highlighting the role of psychological capital and internal motivation. This study suggests that developing the potential capabilities of employees in a organization and effective human resource management system are required for better job satisfaction and organizational performance.

목차 (Table of Contents)

• 국문초록
• Ⅰ. 서론
• Ⅱ. 이론적 배경 및 가설설정
• Ⅲ. 연구방법
• Ⅳ. 실증분석
• Ⅴ. 토의 및 결론
• 참고문헌
• 〈Abstract〉

참고문헌 (Reference)

1 이호근, "중소기업 환경에서의 합목적적 정보시스템 활용을 위한 최종사용자 피드백 탐색행위의 중요성" 한국경영정보학회 17 (17): 61-95, 2007

2 유현숙, "여성의 인적ㆍ사회적ㆍ심리적 자본에 관한 실증연구: 대전광역시를 중심으로" 대전대학교 2004

3 이동섭, "긍정심리자본의 선행요인과 결과에 관한 연구" 한국경영학회 39 (39): 1-28, 2010

4 Joreskog, K, "of Linear Structure Equation Systems by Maximum Liklihood Methods" International Educational Services 1983

5 Hackman, J. R, "Work redesign" Addison-Wesley 1980

6 Sheldon, K. M, "Why positive psychology is necessary" 56 : 216-217, 2001

7 Locke, E. A, "What should we do about motivation theory? Six recommendations for the twenty-first century" 29 (29): 388-403, 2004

8 Colquitt, J. A, "Toward an integrative theory of training motivation: A meta-analytic path analysis of 20 years of research" 85 (85): 678-707, 2000

9 Fredrickson, B. L, "The role of positive emotions in positive psychology: The broaden- and-build theory of positive emotions" 56 (56): 218-226, 2001

10 Luthans, F, "The psychological capital of chinese workers: Exploring the relationship with performance" 1 : 249-271, 2005

11 Peterson, S, "The positive impact of development of hopeful leaders" 24 : 26-31, 2003

12 Luthans, F, "The need for and meaning of positive organizational behavior" 23 : 695-706, 2002

13 Baron, R. M, "The moderator- mediator variable distinction in social psychological research: conceptual, strategic, and statistical considerations" 51 (51): 1173-1182, 1986

14 Luthans, F, "The mediating role of psychological capital in the supportive organizational climate: Employee performance relationship" 29 : 219-238, 2008

15 Allen, N. J, "The measurement and antecedents of affective, continuance and normative commitment to the organization" 63 (63): 1-18, 1990

16 Avey, J. B, "The additive value of positive psychological capital in predicting work attitudes and behaviors" 1-22, 2009

17 Avey, J. B, "The Implications of Positive Psychological Capital on Employee Absenteeism" 13 : 42-60, 2006

18 Anderson, J. C, "Structural equation modeling in practice; A review and recommended two-step approach" 103 : 411-423, 1988

19 Houkes, I, "Specific relation- ships between work characteristics and intrinsic motivation, burnout and turnover intention: A multisample analysis" 10 (10): 1-23, 2001

20 Deci, E .L, "Self-determination in a work organization" 74 : 580-590, 1989

21 Bandura, A, "Self-Efficacy: The Exercise of Control" W.H. Freeman 1997

22 Stajkovic, A, "Self-Efficacy and work-related performance: A meta-analysis" 44 : 580-590, 1998

23 Gist, M. E, "Self- efficacy: A theoretical analysis of its determinants and malleability" 17 : 183-211, 1992

24 Warr, P, "Scales for the measurement of some work attitudes and aspects of psychological well-being" 52 (52): 129-148, 1979

25 Tugade, M. M, "Resilient individuals use positive emotions to bounce back from negative emotional experiences" 86 : 320-333, 2004

26 Masten, A. S, "Resilience in Development, In Handbook of Positive Psychology" Oxford University Press 74-88, 2002

27 Nunnally, J. C, "Psychometric Theory" McGraw-Hill 1978

28 Luthans, F, "Psychological capital: Measurement and relationship with performance and satisfaction" 60 : 541-572, 2007

29 Luthans, F, "Psychological capital: Developing the human competitive edge" Oxford University Press 2007

30 Spreitzer, G. M, "Psychological Empowerment in the Workplace: dimensions, measurement, and validation" 38 (38): 1442-1465, 1995

31 Larson, M, "Potential added of psychological capital in predicting work attitudes" 13 : 45-62, 2006

32 Luthans, F, "Positive psychological capital: Going beyond human and social capital" 47 : 45-50, 2004

33 Luthans, F, "Positive organizational behavior: Developing and managing psychological strengths" 16 : 57-72, 2004

34 Youssef, C. M, "Positive organizational behavior in the workplace: The impact of hope, optimism, and resiliency" 33 : 774-800, 2007

35 Bagozzi, R. P, "On the evaluation of structural equation models" 16 : 74-94, 1988

36 Eby, L. T, "Motivational bases of affective organizational commitment: A partial test of an integrative theoretical model" 72 (72): 463-483, 1999

37 Seligman, M. E. P, "Learned Optimism" Pocket Books 1998

38 Ryff, C. D, "Ironies of the Human Condition: Well-Being and Health on the Way on the to Mortality, In A Psychology of Human Strengths: Fundamental Questions and Future Directions for a Positive Psychology" American Psychological Associat 2003

39 Deci, E. L, "Intrinsic motivation and self-determination in human behavior" Plenum 1985

40 Gooty, J, "In the eyes of the beholder: Transformational leadership, positive psychological capital, and performance" 15 : 353-367, 2009

41 Snyder, C. R, "Hope theory: Rainbows in the mind" 13 : 249-276, 2002

42 Fornell, C, "Evaluating structural equation models with unobservable variables and measurement errors" 18 (18): 39-50, 1981

43 Bandura, A, "Differential engagement of self-reactive influences in cognitive motivation" 38 : 92-113, 1986

44 Bakker, A. B, "Crossover of burnout and engagement in work teams" 33 (33): 464-489, 2006

45 Scheier, M. F, "Coping with stress: Divergent strategies of optimists and pessimists" 51 : 1257-1264, 1986

46 Thomas, K. W, "Cognitive Elements of Empowerment: An interpretive model of intrinsic task motivation" 15 (15): 666-681, 1990

47 Avey, J. B, "Can Positive Employees Help Positive Organizational Change" 44 : 48-70, 2008

48 Singh, J, "Behavioral and psychological consequences of boundary spanning burnout for customer service representatives" 31 : 558-569, 1994

49 Clapp-Smith, R, "Authentic leadership and positive psychological capital: The mediating role of trust at the group level of analysis" 15 : 227-240, 2009

50 Seligman, M. E. P, "Authentic Happiness" Free Press 2002

51 Sobel, M. E, "Asymptotic intervals for indirect effects in structural equations models, In Sociological methodology" Jossey-Bass 290-312, 1982

52 Brayfield, A. H, "An index of job satisfaction" 35 : 307-311, 1951

53 김계수, "Amos 7.0 구조방정식 모형분석" 한나래 1996